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“Great staff - good location”

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Golden Legend Hotel
Ranked #44 of 581 Hotels in Hanoi
Certificate of Excellence
Tweed Heads, Australia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great staff - good location”
Reviewed 23 January 2012

Our family of 5 stayed for 4 nights late January 2012. We stayed in 2 x rooms, total of $110 per night. We booked on line, and wrote many e-mails to the staff, which wrote back to every one efficiently. I bargained on-line and received free pickup from the airport. The location is in the heart of Old-quarter, walking distance from most attractions. The only taxi ride was to the mausoleum which was $3. The rooms where a good size and we booked rooms with a connecting door. The breakfast was on the top floor, however there is only 4 x tables, but 2 x staff who are efficient with cooking your order (breakfast incl). You could order all eggs, squeezed juices and pancakes. The highlight were the staff, nothing was an issue, any requests were completed immediately. The only issue was the toilet, if you used too much toilet paper it would block the toilet. The hotel has a computer inside the room, also has wi-fi. The room also comes with complimentry basket of packet snacks and water. There is only 2 rooms per floor which is a bonus for families and less noise.

  • Stayed January 2012, travelled with family
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Helpful?
1 Thank shazzaAlbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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828 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
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English first
australia
Level Contributor
62 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 13 January 2012

I agree with all the positive things that have already been said about this hotel. I am sure there are numerous other places in Hanoi that offer a brilliant service but when you book and stay at this hotel, you can be 100% certain it will be a purely positive experience. Location is ideal, beds comfortable, rooms scrupulously clean, decor lovely, free wifi and pc in room, snacks and drinks always on supply, wonderful bathrooms, quiet rooms, lift service to all floors (except single flight to restaurant) and breakfast served in the restaurant with smiles, great service and nice choice of fresh food.

The really outstanding thing about the Golden Sun Legend is the staff who look after you at reception, they are charming, willing to go completely out of their way to make you comfortable and as efficient as any reception staff I have seen anywhere in the world. It always felt like coming home when we walked through the doors.

I would also highly recommend making any tour bookings direct with the hotel. They can give you excellent advice on the best treks in Sapa (with really outstanding local guides), best boats to take in Halong Bay (giving you the best choices in each price range) and any other tours you may be interested in when vising north Vietnam. Note - a staff member accompanied us to the train station for the overnight trip to Sapa, obtained our train tickets for us, carried our bags to the train and put us in the right compartments for the night.
Service!

I would not look to stay anywhere else when in Hanoi - they have it all.

Room Tip: We stayed in 3 different rooms during our stays and all were perfect. My travelling companions also...
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank queenofpuddings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 January 2012

Excellent little hotel in the perfect location, walking distance from everywhere. Staff were very friendly and helpful, organising all our tours around our needs with no hassle. Rooms were clean and comfortable with wifi and computers in each room. They even took us to the train station and right into our cabins on the reunification express when we left! Great value for money.

Special thanks to Mrs Hue and all her staff.

Highly recommended

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank offshore-tiger81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 January 2012

Booked the hotel just for a sleep over with no high expectations, but it turned out to be a gem of a place. Don't remember paying that little for a hotel room, especially for such a hotel room! The service was impeccable. Everyone was very helpful. The room was clean and had fresh flowers on arrival. The breakfast was hearty with both Western and Vietnamese food available. The location is also very convenient next to all the main sights. To tell the truth I was expecting to get a well deserved much higher bill, but it was the advertised rate in the end. If you are looking for a place to stay in Hanoi, look no longer, it is THE hotel you are looking for.

  • Stayed January 2012, travelled as a couple
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Helpful?
Thank DashaNova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth western australia
Level Contributor
415 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed 8 January 2012

We researched our hotels carefully on trip advisor and picked a winner with the Golden Sun Legend.From the minute we made contact with Ms Hue with our travel arrangements it went like clockwork.She had suggestions of tours to take and how many days we would need for each.The hotel collected us from the airport for $25US in a large van seating 16 and took us the 1 hour trip to the hotel.It is a small and unassuming property in the French Quarter 5 minutes from the lake and shopping.Our rooms were made available to us at 9am and were $50US a night.We had rooms with a connecting door with our teenage children 17 and 14..Clean,well appointed and all that we had expected.The beds were extremely comfortable and huge with 2 pillows each(I like 2 pillows)The reason I have given this hotel a five star rating is for the service from the staff.Nothing was too much trouble for them and we were always greeted with a smile and 5 star service.The rooms came with your own computer and free internet,toiletries,fresh flowers daily,fresh linen and towels,free water daily,snacks,safe,International TV chanels,free breakfast upstairs and loads of information,maps and tours to be taken through the hotel.We booked a trip to Sapa on the train and everything ran like clockwork.They allowed us to leave luggage with them for all the smaller side trips that we made.Id advise you to book tours through the hotel as they are competative and you will have the knowledge that nothing will go wrong.The hotel is in the tourist section of Hanoi and everything is at your doorstep.We walked the whole of Hanoi taking in all the sights and things to do from our doorstep.I could not rate this hotel highly enough and we used it as a base as we did tours and returned to the hotel.It felt like home.Tours were reasonably priced and very proffesionally run.I wouldnt bother looking for another hotel to stay in if we returned to Hanoi as Im sure we would be dissappointed with anything less.Thankyou to Ms Hue and all the staff for the Christmas gifts of wine and fruit and know that the stay in your hotel was one of the highlights of our trip.

Room Tip: Choose one of the rooms from level 4 upwards as there is less traffic noise in the higher rooms
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caddyandbellA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 January 2012

Loved this hotel. We stayed here two nights in a deluxe room and it was clean, very well appointed and comfortable. Lots of natural light in the afternoon and the staff were very helpful, thank you to Chi Hue and Anh Ha for all their help! They are genuinely lovely people and made you feel right at home. A great little spot on a rare quiet street in the old quarter. Cute breakfast room on the top floor with sweeping views and a selection of Western/Asian breakfast made to order, which was nice. They had fresh mango juice when we were there. Amazing value for money!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank nuggetnoogan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 January 2012

We arrived in Hanoi as our first city in Vietnam. It was absolutely a culture shock and we were so wary after seeing the massive amount of people on the crowded small streets and the crazy driving and beeping. I think the hotel people could tell we were a little surprised and they were really helpful the entire time. We stayed for 4 nights and the room was very very basic but clean and central. It really is a great location because you were close to a lot of stores and food and could walk to anything. It is also close to the lake. Hanoi is such a smoky city and more dirty than I expected. There is a computer in the room which made it very convenient.

The staff was the best we have encountered on our trip. They are super nice. They went with us to get a sim card and showed us good places to eat. This place is definitely worth staying at and they truly helped us to get comfortable. When I arrived in Hanoi, I wanted to leave. By the end of my stay when it was time to leave, I didn't want to go and I miss it now. Breakfast was good too. They make it fresh for you. It's not a five star property and if you want luxurious rooms, you should probably look elsewhere. 5 star service here though. Thanks for taking care of us!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tx412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Legend Hotel

Property: Golden Legend Hotel
Address: 10 Chan Cam Street, Hanoi 10000, Vietnam (Formerly Hanoi Golden Moment Hotel)
Region: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #44 of 581 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Golden Legend Hotel 2.5*
Number of rooms: 22
Official Description (provided by the hotel):
Located at one of the wider, but nevertheless calmer streets in Hanoi’s Old Quarter, Hanoi Golden Legend is located at the heart of this mysterious and beautiful city. Perfectly designed in each detail of architecture, guests will feel like staying at a very special place. All the rooms in the hotel face the front street and are equipped with large European windows which make the rooms particularly bright and airy. From the lobby to the 9th floor where the restaurant serves breakfast, it offers panoramic views of the French Quarter. ... more   less 
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