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“Comfortable, friendly, relaxed atmosphere”

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Sofitel Legend Metropole Hanoi
Ranked #46 of 591 Hotels in Hanoi
Certificate of Excellence
Langnau im Emmental, Switzerland
Level 6 Contributor
153 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
“Comfortable, friendly, relaxed atmosphere”
Reviewed 24 August 2014

In this hotel with a long history we are welcomed by the helpful and friendly staff. They are happy to explain the local customs and how to get around. The rooms are big and furnished in the French colonial style. The beds ready for a deep and refreshing sleep. Breakfast is elaborate with more choices than you can eat or taste. When I had no key card to get into my room the helpful receptionist went with me to open my bedroom door. Very friendly and helpful. The hotel is located right down town near many possibilities to go window shopping etc.

  • Stayed August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank PhPSch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review, 27 August 2014
Dear guest,

Thank you for sharing in Tripadvisor your recent experience at Sofitel Legend Metropole Hanoi

Our central yet quiet location is extremely convenient for leisure as well as for business purposes and we are very happy that the service of our ambassadors have enchanted you.

Thank you and look forward to your next visit.

Franck Lafourcade
General Manager
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6,353 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,330)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
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  • Japanese first
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  • Thai first
  • Vietnamese first
  • Any
English first
Brisbane, Australia
Level 5 Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 August 2014

We spent 6 nights in this most beautiful of hotels. It is 5 star and that is what you receive through and through. From arrival at reception the staff are knowledgeable and attentive to your every need with excellent English. Our room in the "new" section on the third floor was French elegant sumptuous. Our stay included buffet breakfast every day, there is no reason to leave for your day hungry, there is so much to choose from. Our favourite happy hour bar was Angelina's due to the staff and their happy dispositions. A great central location with loads of history.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank frangi55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review, 27 August 2014
Dear Frangil55,

I am happy to hear that you have had enjoyable moments during your first stay at Sofitel Legend Metropole.

We try and deliver the best level of service. Each and every guest is a host for us, not a customer.

I am looking forward to your next visit.

Franck Lafourcade
General Manager
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Stockholm, Sweden
Level 4 Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 August 2014

I love the ambiance of this hotel! This was the second time back.

The breakfast buffet is one of the best hotel breakfasts I've had. Everything was looking fresh and was nicely presented. The staff at the breakfast was very attentive.

Room Tip: Historical wing, luxury room, queen size bed with view over the inner yard.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank bee438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review, 24 August 2014
Dear Bee438,

I thank you for your praise regarding the high level of service provided by the whole team at Sofitel Legend Metropole Hanoi.

I am very pleased to read that you have had a best hotel breakfast as we proud ourselves in using only the freshiest products on the market.

We look forward to your next visit.

Franck Lafourcade
General Manager
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Wantirna, Victoria
Level 3 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 August 2014

We spent three nights in this great hotel. Lovely room, great staff, terrific breakfast and pool in the centre of Hanoi. One of the best hotels we have ever stayed in and could not fault it in any way.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Elzed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review, 25 August 2014
Dear Elzed,

I would like to thank you for your wonderful words about your stay here at The Legend and for taking the time to share this on TripAdvisor.

It was an honor that we had the possibility to make your stay extra special and we all hope to welcoming you back soon.

Franck Lafourcade
General Manager
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Level 4 Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 August 2014

Beautiful colonial building. Nice rooms in the old section.Nice and friendly atmosphere
reminding of the 50's. Superb breakfast Buffet, great dining and great cocktails at the
Bambou Bar.
Would have loved to stay more than 2 nights to enjoy this unique charming place.

  • Stayed April 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Jean claude V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review, 25 August 2014
Dear Jean Claude V,

Thank you for sharing your experiences of our hotel on TripAdvisor. We are absolutely delighted to read your compliments on our staff and on the restaurant, but most of all, it a pleasure to read that you felt valued, happy and comfortable. We hope to welcome you back to Sofitel Legend.

Best regards,

Franck Lafourcade
General Manager
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Gold Coast, Queensland
Level 6 Contributor
95 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 23 August 2014

Fantastic room with extremely comfortable bed, excellent shower, very quiet room, fantastic staff, excellent food, couldn't fault this choice in any way! Thoroughly recommended, price of food & drinks more than acceptable for a 5-star property.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TACCooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review, 25 August 2014
Dear TAC Cooke,

Thank you for writing such a wonderful review about your stay at Sofitel Legend Metropole Hanoi. It is a great pleasure to read that you were able to enjoy a nice stay with us.

We all look forward to having the pleasure of welcoming you back soon.

Franck Lafourcade
General Manager
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Sorrento, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 August 2014

We spent a total of 8 nights at this beautiful hotel. Staff were gorgeous and extremely helpful. We loved the magnificent afternoon teas!!! Spent most of the time lazing by the pool having foot massages - Heaven on a Stick.

  • Stayed September 2013, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank VMR16161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review, 24 August 2014
Dear VMR,

I thank you for your positive feedback and for highly recommending Sofitel Legend Metropole Hanoi. We look forward to welcoming you back with our undivided attention.

Franck Lafourcade
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Legend Metropole Hanoi

Property: Sofitel Legend Metropole Hanoi
Address: 15 Ngo Quyen Street, Hanoi 10000, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hanoi
#9 Family Hotel in Hanoi
#10 Luxury Hotel in Hanoi
#15 Romantic Hotel in Hanoi
#16 Spa Hotel in Hanoi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Legend Metropole Hanoi 5*
Number of rooms: 364
Official Description (provided by the hotel):
Primary photo: La Terrase ... more   less 
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Also Known As:
Sofitel Legend Metropole Hanoi Hotel Hanoi
Accor Metropole Hanoi
Sofitel Hanoi
Sofitel Metropole Hanoi
Hanoi Sofitel

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