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“Truly Excellent in every way”

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Sofitel Legend Metropole Hanoi
Ranked #47 of 598 Hotels in Hanoi
Certificate of Excellence
Reviewed 1 September 2014

What can I say about this place other than it really is truly excellent.

Anyone and everyone in the world of politics, film, literature and Royalty have stayed in this magnificent hotel. And now I can be added to this long and illustrious list.

Perfect location for the Old Quarter of Ha Noi, surrounded by lovely restaurants and the best shopping no doubt on offer in this fine city.

Quality at it's very finest.

Need I say more?

  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank 2806MAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,491 - 2,497 of 6,427 reviews

Reviewed 31 August 2014

A lovely historical hotel (one of only 3 with legend status in SE Asia) in the heart of Hanoi. A stone's throw from the Opera and Old Quarter, The Metropole is an oasis of tranquility amongst the hustle and bustle of the city. We spent much time by the pool (open til 11pm!), enjoying excellent cocktails and Vietnamese-style bar snacks, with friendly service. The 'bunker tour' is a must to find out about the fascinating history of Hanoi and the hotel's significant role. The buffet breakfast in the classy Le Beaulieu restaurant was fantastic (and extensive) and included in our room rate

Room Tip: We loved out 'Grand Luxury' room on the 6th floor of the historic wing, although the horns f...
  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Stew_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded 1 September 2014

Dear Stew_H,

I am extremely thankful to all of your compliments regarding the high standards of services delivered all over the hotel areas.

We then look forward to welcoming you back both for business and leisure purposes.

Best regards,

Franck Lafourcade
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2014

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank VictorSSChan
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded 1 September 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 30 August 2014

Second time just as good, actually even better! This time round we stayed in the executive level absolutely gorgeous!
The beautiful room, the service, the staff, the food, the complimentary:
cocktails, afternoon tea, the all day coffees, butler service and breakfast were of impeccable standard.
Location is fabulous as we like to walk & explore the town.
This time we also were treated to the tour of the recently discovered bunker beneath the hotel; well worth the time for some history!
This hotel has such soul and character we just love the ambience and its beauty.
We will be back in Vietnam again this December 2014 with our extended family.
Our first stop of course is the Sofitel Legend Metropole Hanoi. A trip to Vietnam is not complete without visiting here!

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank MariaPap10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded 1 September 2014

Dear MariaPap10,

I am truly grateful for your feedback. It was a real delight hosting you at Sofitel Legend Metropole Hanoi.
It has been a great pleasure and honor to meet your expectations in terms of level of services.
I am happy that you enjoy our wonderful building, great facilities and the history being retained in style and the interesting bunker tour.
I am looking forward to your next visit in December with your extended family

Best regards,

Franck Lafourcade
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 29 August 2014 via mobile

We got offered club upgrade on check in and despite being a little sceptical at us$60 a night was very glad we did - complimentary breakfast, afternoon tea and cocktails every day are just some of the benefits which far outweighed the cost!
We got a room upgrade and our room was fantastic - very comfortable bed - we didn't see what we would have had...
The highlight was the historical tour of the hotel including the bunker tour - the guide was incredibly knowledgable and with a great dry sense of humour engaged all on the tour.
The only downside was that the concierge weren't as quite as helpful as is come to expect ...
If I come back to Hanoi will definitely stay here!

Stayed: August 2014
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded 5 September 2014

Dear Guest,

It was a great pleasure welcoming you at Sofitel Legend Metropole Hanoi. I thank you for your kind feedback and your special mention of our great food, central location and the relaxing pool bar.

We are happy that you enjoy the bomb shelter tour. Infact we are very proud of our historians in the hotel and the history tour we established for our hotel guests.

We look forward to welcoming you back.

Franck Lafourcade
General Manager

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Reviewed 28 August 2014

I recently stayed in this magnificent hotel with a group of friends. The building is a part of Hanoi's history and is perfectly situated for exploring the old quarter of the city of the new shopping malls. The service is impeccible, friendly and nothing is too much trouble. I celebrated my birthday whilst staying here and received a cake.
The buffet breakfast is substantial and caterers for all tastes. We will certainly stay here again. Highly recommend.

Stayed: August 2014, travelled with friends
1  Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2014

This is my third time staying at the hotel. First time, in the historic wing, it was nice but I had internet problems. The second booking was in the opera wing. Very good experience. But this is the third and by far, out of the world experience. What I do need to disclose is that I am a brand new Accor member and when we checked in, they offered an upgrade to the 7th floor level (highest floor) for an extra $60 per night. The room was larger with a beautiful bathtub, complimentary breakfast, afternoon tea with snacks, evening cocktails/wine, butler service, pillow menu, use of iMacs in the club room, etc.

Hotel style: Colonial and luxurious. This is exactly what we had wanted.

Service: The staff was extremely nice and professional. The staff on the 7th floor were all young and knowledgeable. We opted to have breakfast every morning and lunch twice, in the Le Club restaurant. They remembered our names and what we like to drink. We had been in Vietnam for a few days and my significant other had wanted non-Vietnamese cuisine so we opted for the French restaurant. We both thought the food was OK and wine, very good.

Other: It turned out the hotel discovered a bomb shelter below the extension of the Bamboo Bar only two years ago... They offer daily tours at 5 and 6 PM, if you have time, it's nice option.

Transportation to hotel from airport: It's relatively easy to take a taxi from the airport to the hotel, cost is approximately 400,000 VND. Make sure you print the address of the hotel as our driver did not know the exact location.

Overall this is an amazing hotel and I would not hesitate to stay here again.

Room Tip: We had a room on the 7th floor on the Opera Wing which was absolutely amazing compared to the other...
  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank NYCKittyKat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Legend Metropole Hanoi

Address: 15 Ngo Quyen Street, Hanoi 10000, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hanoi
#9 Family Hotel in Hanoi
#10 Luxury Hotel in Hanoi
#15 Romantic Hotel in Hanoi
#18 Spa Hotel in Hanoi
Price Range: £164 - £315 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Legend Metropole Hanoi 5*
Number of rooms: 364
Official Description (provided by the hotel):
Primary photo: La Terrase ... more   less 
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Also Known As:
Sofitel Legend Metropole Hanoi Hotel Hanoi
Accor Metropole Hanoi
Sofitel Hanoi
Sofitel Metropole Hanoi
Hanoi Sofitel

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