service is perfect. one of the best concierge experiences i've had. the service extended to me has surpassed my expectaions for the sofitel brand. i am proud to say that thanks to the professional front office team, i experienced less hiccups on my trip that would otherwise have spoilt the trip. i will definitely return with my partner if the only thing to do was to stay at the hotel. it is indeed an experience on its own.
the location is also just on the outskirts of the old quarter. either a short cyclo or taxi ride away. no shortage of food outlets in and around the hotel...
the rooms were beautiful... personalized welcome card signed off by GM, turn down amenities(chocos and macrons), l'occitane toiletries(standard in sofitel chains), nice thick fluffy sheets. nice parquet floors , and also silk bathrobes. what not to like.
keep up the good work sofitel!
- Official Description (provided by the hotel):
- Primary photo: La Terrase ... more less
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- Also Known As:
- Sofitel Legend Metropole Hanoi Hotel Hanoi
- Accor Metropole Hanoi
- Sofitel Hanoi
- Sofitel Metropole Hanoi
- Hanoi Sofitel