A commendation for outstanding customer service is due to the concierge and hotel staff (Dec-19-Dec24th). Not only were they frank about helping us to watch for certain risks when walking around, they also recommended some outstanding places to visit. They also helped us to find the duck and beef at La Badiane, which is about as good as comps anywhere in the world. Special mention to Ms.Loan and other members of the check-in and check out staff who graciously accommodated us (after complimentary drinks) as we checked in a bit early. The hotel is quite an attractive property in a wonderful setting on the lake.
- Official Description (provided by the hotel):
- Pan Pacific Hanoi offers 273 elegantly furnished rooms and suites, which boast breathtaking views of West Lake, Truc Bach Lake and the Red River. The hotel also has an impressive collection of 56 fully equipped serviced suites catering to the needs of extended-stay travellers. Savour a diverse range of international dishes from the all-day-dining restaurant or indulge in exquisite cuisine at our Chinese restaurant. Our lobby bar provides a relaxing ambience for guests to unwind after a long day. With 12 versatile meeting spaces, including a pillarless ballroom that can host up to 450 guests, the hotel provides the ideal venue for corporate meetings and grand banquets. Complete with an indoor pool with natural skylight, well-equipped fitness centre and rejuvenating spa, Pan Pacific Hanoi offers a refreshing new experience in the capital of Vietnam. ... more less
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- Also Known As:
- Sofitel Plaza Hanoi Hotel Hanoi
- Accor Plaza Hanoi
- Sofitel Hanoi
- Hanoi Sofitel