Spent 4 nights at the Sofitel Plaza Hanoi late June 2014.
Service, food, and location were top notch. There are many many choices for hotels in Hanoi.... if you want excellent service, consistent positive experience, and good Asian & Western food, stay here at the Sofitel Plaza Hanoi.
We opted for the club level room since my husband needed a few hours each day for conference calls. Highly recommend the club level rooms if you are considering spending a little extra. The views are spectacular. And wifi is included (I believe).
The breakfast, lunch and dinner buffets at Brasserie restaurant were fabulous with good selection and quality items. Mr Nguyen Chi Nghia (Breakfast/lunch manager) has a keen eye for details, always making sure you feel welcomed (yet never intrusive).
Our experiences with the concierge, the Ming Restaurant, and the Spa were very good. The room itself was clean and comfortable.
Overall, service was impeccable. Staff was friendly and quick to assist with requests with good English skills. This place was a welcomed relief after long days of sight-seeing in the crazy humid Hanoi heat.
- Official Description (provided by the hotel):
- Pan Pacific Hanoi offers 273 elegantly furnished rooms and suites, which boast breathtaking views of West Lake, Truc Bach Lake and the Red River. The hotel also has an impressive collection of 56 fully equipped serviced suites catering to the needs of extended-stay travellers. Savour a diverse range of international dishes from the all-day-dining restaurant or indulge in exquisite cuisine at our Chinese restaurant. Our lobby bar provides a relaxing ambience for guests to unwind after a long day. With 12 versatile meeting spaces, including a pillarless ballroom that can host up to 450 guests, the hotel provides the ideal venue for corporate meetings and grand banquets. Complete with an indoor pool with natural skylight, well-equipped fitness centre and rejuvenating spa, Pan Pacific Hanoi offers a refreshing new experience in the capital of Vietnam. ... more less
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- Also Known As:
- Sofitel Plaza Hanoi Hotel Hanoi
- Accor Plaza Hanoi
- Sofitel Hanoi
- Hanoi Sofitel