전체적으로 너무 좋은 호텔입니다. 화장실도 침대도 너무 좋았구요. 어매니티도 랑방이어서 넘넘 만족했어요. 호텔 뷰도 좋구요, 옥상에 루프탑 바는 정말이지... 환상적이었어요. 밤에는 엄~청 낭만적이구요.ㅎㅎ 하노이에서 루프탑 바로는 여기가 최고인 것 같아요.
그런데!!! 정말 정말 별로인게 바로 스파... 완전 비추. 진심 별로예요. 마사지 실력도 별로고, 쓰는 제품도 성에 안차요. facial massage 받았는데, 얼굴 따가워 죽는줄... 태국, 필리핀에선 안이랬단 말이야!!! 게다가 5성급 호텔 답지 않게, 마사지사가 퇴폐 마사지를 권유하더군요. 안그래도 짜증났는데, 아... 더는 기억하고 싶지 않...아... 여튼, 흠흠, 마사지만 안하시만 정말 최고의 호텔이예요.
한 줄 요약) 호텔 추천, 스파 비추천.
First, I have to say I LOVE this hotel. The room was very cozy, the restaurants(club lounge and Chines restaurant) were so good, and staffs were very helpful and kind. I was quite satisfied with the pool. Ah, the rooftop bar! the view was so fantastic, I will recommend this bar to everyone who plan to go to Hanoi.
Next, here comes what I didn't like.
1. Some facilities at fitness center got rusty. need to fix a bit.
2. The location is a bit far from old square. But if you want quite and cozy place, Sofitel Plaza Hanoi would be a good answer.
3. The spa program... is insanely wrong. The quality of spa is not good and overpriced. The massage staff need to be trained. Plus, the facial massage products were not good enough. Definitely overpriced. What is worse, the massage staff suggested me to get genital massage... Omg... Such a nasty thing in a 5 star hotel? Please FIX IT!
In short, Fantastic hotel except spa.
- Official Description (provided by the hotel):
- Pan Pacific Hanoi offers 273 elegantly furnished rooms and suites, which boast breathtaking views of West Lake, Truc Bach Lake and the Red River. The hotel also has an impressive collection of 56 fully equipped serviced suites catering to the needs of extended-stay travellers. Savour a diverse range of international dishes from the all-day-dining restaurant or indulge in exquisite cuisine at our Chinese restaurant. Our lobby bar provides a relaxing ambience for guests to unwind after a long day. With 12 versatile meeting spaces, including a pillarless ballroom that can host up to 450 guests, the hotel provides the ideal venue for corporate meetings and grand banquets. Complete with an indoor pool with natural skylight, well-equipped fitness centre and rejuvenating spa, Pan Pacific Hanoi offers a refreshing new experience in the capital of Vietnam. ... more less
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- Also Known As:
- Sofitel Plaza Hanoi Hotel Hanoi
- Accor Plaza Hanoi
- Sofitel Hanoi
- Hanoi Sofitel