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Melia Hanoi
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Reviews (2,147)
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1,164
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All reviewslevel loungeevening buffetold quartergreat hotelbusiness hotelupgraded to a suitemodern hotelbusiness triphigh floorfive star hotelhoan kiem lakemini baran upgradefrench quartercomfortable roomsbreakfast was excellentstayed here for nights
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Reviewed 15 April 2012

We stayed here at the beginning and end of our holiday, 5 nights in all. The hotel is primarily business-focussed so prices are a little steep in the bar, but the staff are friendly and welcoming and the hotel is spotlessly clean. We found it to be generally quiet too, considering how noisy Hanoi is in general. And the toiletries we had in the room were top class.

Breakfasts are good. We weren't impressed by the small swimming pool, though the poolside loungers are very comfortable and it was a nice touch to be given free bottles of water with our towels. Be careful to avoid the soot that seems to be in the air around the pool though.

It was very disappointing and inconvenient not to get free internet access in our deluxe room, which I would expect in a 5 star business hotel, but if you really need access you can go to the bar or lobby where it's free wifi.

The hotel is conveniently located, with the "Hanoi Hilton" museum just around the corner and the old quarter a short walk or taxi ride away. Walking is an experience, as you spend most of your time on the road because the pavements are full of parked cars, motorcycles, and people sitting on small plastic stools eating or drinking. Crossing the road is a nightmare as the traffic comes at you from all directions, even when traffic lights are red, and if you can find a space to walk on the pavements the bikes chase you there too.

Don't miss the wonderful Temple of Literature site, well worth the taxi ride. But if you want to visit the Ho Chi Minh Mausoleum, book a ticket in advance or run the risk of being in a queue of hundreds of schoolkids shouting "hallo" as you walk past them to the back of the queue.

All in all, we would recommend the hotel and would consider staying there again if we go back to Hanoi.

Room Tip: The higher, the quieter...
  • Stayed: April 2012, travelled with family
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Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

Checked in first night; second at Halong Bay then two more at Melia. Totally efficient if a bit impersonal. Stored luggage with absolutely no problems and second check-in was abbreviated. Seafood buffet was wonderful. OK it is a business hotel and expectations have to be at that level.

  • Stayed: April 2012, travelled as a couple
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Thank bractullo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2012

We recommend this hotel.
Oriental restaurant was very good for dinner and breakfast is also good.
Rooftop pool is small but welcome surprise.
$12 a day for Internet is a bit steep and standard room was tired but good size

  • Stayed: March 2012
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Thank RowePCCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2012

Nice location it's a busy international hotel a pity delux rooms don't get free Internet but nice view

The pool closed a but early on the first night and isn't heated but a good sauna jucuzzi and steam room

Good breakfast

Hanoi pavements are poor and often parked with cars and motorbikes so you so stones have to take your life in your hands to walk down the road or even cross the road

A few minutes walk away is Quan An Ngon on Po Phan Boi Chau it is street food for the middle classes very quick and cheap and amazing food so good we went back two nights running just to try different things the dumplings with pork are amazing

  • Stayed: April 2012
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1  Thank edwmagee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2012

I stayed at the Melia for 3 weeks on business. It is a modern high rise hotel, all glass and metal, with no atmosphere (it has a Spanish motif) or local flavour. The room was a good size especially given I spent a lot of time in the room writing reports. It was very clean and it was refreshed twice a day. Good shower. The large selection at the buffet breakfast was very nice and had everything I enjoy. Try the muesli with chopped fruit. The other meals I ate at the hotel were very bland. Go elsewhere for dining. The location is quite good. A short walk to the lake and the old town and to a wide selection of places to eat. i previously stayed at the Metropole which was wonderful but expensive.

  • Stayed: March 2012, travelled on business
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Thank finsth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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