During my stay at the Pullman hotel I can honestly say the environment was very nice but the temperature of the hotel was hot and humid. I do not understand how a hotel can operate with a temperature in the hall way of 25 to 27 that is absolutely horrible. I understand the need to cut back on a things but the services of a hotel can either make or break a hotel. The meals and services in the hotel were very good and the staff was very professional but again the temperature of the room must be comfortable and during my stay it was far from that. I would hope the GM would take the time and honestly review this issue because this issue is the only reason why I cannot give a better rating for my stay. In conclusion if your are looking for a nice hotel with a warm staff you can find it hear for sure but rating of warm could change to hot if the air conditioning is not fixed. Thank you for everything and I will need to think twice before I rebook.
- Official Description (provided by the hotel):
- Within close proximity to government, diplomatic and business offices and a 10 minute drive to the traditional charm of Old Hanoi the hotel’s location provides easy access to discover the city. The Pullman Hanoi offers guests a choice of 242 recently refurbished rooms with the Signature Pullman bedding in Deluxe and Executive rooms, an all day dining restaurant and bar. Comprehensive meeting facilities for up to 700 delegates, a 24hr Fit Lounge and complimentary WIFI. ... more less
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