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Fortuna Hotel Hanoi
Ranked #185 of 598 Hotels in Hanoi
Reviewed 22 October 2013

Overall our 5 night stay here was fine and I'd probably stay again for a short time. We didn't really have any problems, the place was clean, it was easy to find a cash point/taxi/restaurant. But nothing was particularly special. Hanoi is pretty cheap cost of living so I think this place is probably not much bang for your buck compared to some other places.

Pros:
- Free bar from 5-7pm every night if you are on a capital floor was a good touch and we actually ate snacks here a few times to tide us over before or after dinner.
- The room was clean and comfortable.
- The shower pressure and temperature were very good.
- The bed was very comfortable.

Cons:
- The Wifi was TERRIBLE. Do not expect to even be able to load simple pages between 5pm and 9am. I seriously recommend the hotel do something to improve this and this is my only real complaint about the place.
- The place is full of obnoxious businessmen talking too loudly in the lobby about how important they are. Particularly the capital lounge, there were often people having meetings in there and talking far louder than required.
- The website advertises one free suit pressing per stay yet when we asked about this they had no knowledge of it.
- Others have said they liked the pool but to me it seemed very uninviting. One side is clear so all the loud businessmen in the lounge opposite can gawk at you.
- The traffic noise was very audible from the room, even 14 floors up. This is on a busy road so it's to be expected, but I don't think it was double glazed and there were some gaps around the window fitting which probably didn't help.
- The food, particularly breakfast, were quite uninspiring. There is no coffee at the buffet breakfast so you need to get waiter attention (difficult) each time you need a refill.
- This was about 20 minutes in a taxi (around 80-100k dong) from the city. We walked around the hotel a bit but there wasn't much of note.
- The gym was a bit worn out and some things falling apart.

Looking above it seems like a long list but it wasn't really that bad (other than the wifi) I just wanted to point out the things I thought could/should be improved.

Room Tip: We had 'executive deluxe room'. Note the smoking and non smoking floors. Top 4 floors (13-16...
  • Stayed: October 2013, travelled as a couple
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1  Thank Abby186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 October 2013

As mostly of Chinese Singapore big hotel running company wide areas are dedicated to (men) entertainment.
In this case there is a Casino on the ground floor (Fortuna Club) and a KTV (Boss) in the basement. Girls go back and forth from the lower floors rooms until the closing hour around 1:00 a,m,
Check it out the bathroom amenities: mines were half used.
The reception staff, expecially the female on night duty are really rude and don't give any kind of information.
Considering also the location ... many many other better choices in the city!

  • Stayed: October 2013, travelled solo
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5  Thank Kinothai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2013

We had a trip to Vietnam to explore new country. Actually it is below our expectation.
For this hotel the location is OK. It 's close to city centre. The Decoration is kind of old fashion.
There are two restuarants for breakfast. The lower floor one is better.

  • Stayed: September 2013, travelled with friends
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Thank Cherry123789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2013

We organized a meeting at Fortuna Hotel, on the recommendation of a meeting organizer. I would definitey not return if I have the choice. Almost everyone had long waits to check in, even though the hotel knew our schedules well in advance. Front desk staff were not particularly friendly.

Rooms and hotel facilities are generally functional, but rather old and not particularly attractive. Cleanliness average. The first day I was there, my waste bin was not cleaned of garbage. Beds are basic. Bathroom small and without nice amenities. Towels were very nice though. Wifi was reliable and pretty fast. TV was OK and with reasonable channel options.

They apparently have two levels of breakfast quality. The first morning, I went to the ground floor and was told I couldn't eat there. Apparently, our group was relegated to the second floor breakfast arrangements, which I must say were quite pitiful. Not many choices and not very good quality or taste. In any case, it leaves a very negative impression on customers to be segregated into "first quality" and "second quality" breakfast provisions.

Prices in the hotel restaurants are a bit steep for the quality and there is almost nothing of interest nearby this hotel in the way of restaurants, pubs or shops, so people are pretty much hostage to the hotel price structure.

There is a tiny "casino" for foreigners on the ground floor and a notorious karaoke pub in the basement. The worst of everything about such places, including sky-high prices for drinks, aggressive staff, and a literal parading of pretties in front of leud clients who sit and mull over their "choices" of ladies to keep them company. I half expected some of the lecherous and arrogant old (and young) men to check the teeth of the women on parade to verify their credentials. It seems the hotel probably makes more from this money-churner than from the more legitimate business upstairs.

All in all, the hotel is very average and the "extras" are mostly negative.

Room Tip: Street-facing rooms at lower levels are quite noisy; ask for room facing the back or at higher-level...
  • Stayed: September 2013, travelled on business
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Thank Raintree_Thailand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

We stayed here for two sets of two nights whilst recently visiting our family in Hanoi. We chose the hotel mainly for the location as it is five minutes from where our family live. I was suitably impressed. Check-in is swift and efficient and the staff are falling over themselves to assist with any thing such as luggage, taxis, currency exchange etc. I found the rooms very comfortable and had a great night's sleep. The only small gripe is the lack of choice with the tea/cofee making facilities. There is only jasmine tea and a ready mixed coffee/milk/sugar choice. This might of course be a cultural thing. Our rooms both had a great view of the city along with the swimming pool.

Breakfast was a little disappointing for the extra cost but they do serve freshly made omelettes and fresh fruit.

When we checked in for our second two nights we were rather late (9.00pm although we had pre-paid online) and they only had smoking rooms available. We accepted as it was late and we were tired. I have to say the smell was horrible. We didn't notice immediately but during the night and the next day I did. This is something I would definitely try to avoid in future.

A special commendation goes for the swimming pool. A lovely oasis in a busy city. A very lovely pool to swim in and enjoy a little bit of quiet. The gym looked quite good as well.

The hotel is located next door to a very good and reasonably priced Italian restaurant where we ate and drank on several occasions. Our family use it reguarly and I first went there ten years ago and it is still as good. Thoroughly recommended.

One extra hint. If you want a taxi to the airport order it through reception as you'll get a set rate which is much cheaper than if you order one from the street.

All in all we enjoyed our stay and I would definitely stay here again.

Room Tip: Make sure you choose no smoking if that's what you want.
  • Stayed: August 2013, travelled as a couple
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2  Thank chessiepops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2013

I stayed here for two nights, the rooms are pretty good. Though the price is also high compared to other Hanoi hotels.

There is a famous nightclub in the basement, which is a good option for some fun. The location is pretty good, easily reachable and in the city area. Service quality is also good, overall it is a nice option for business travellers in Hanoi.

  • Stayed: May 2013, travelled on business
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Thank TA420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2013

Overall the stay quality was Good.
Walking distance to convenience shop.
There is a small casino on the lobby.
It was very easy to get a taxi at this hotel.
You can get the Hanoi attractions information on the lobby.
Money exchange is available too.

  • Stayed: October 2012, travelled on business
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1  Thank WaynePGMY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fortuna Hotel Hanoi

Address: 6B Lang Ha Street, Ba Dinh District, Hanoi 10000, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#50 Business Hotel in Hanoi
#53 Luxury Hotel in Hanoi
Price Range: £76 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fortuna Hotel Hanoi 4.5*
Number of rooms: 350
Official Description (provided by the hotel):
Cultivating the latest trend of Asian hospitality, the hotel is designed to the height of modern luxury with meticulous attention to details and dedicated service for discerning business and leisure travelers. Perfectly located in the financial and commercial district of Hanoi, within close proximity to the Old Quarter, steps away from Giang Vo Exhibition Center and minutes driving to National Convention Center, Fortuna Hotel is the ideal venue for business, leisure, meetings or events. Be it 350 well-appointed guest rooms, exclusive Executive Club floors, exquisite restaurants and dining experience, fully equipped state of the art fitness & spa facilities or 2 Grand Ballrooms & 6 multi-functional meeting room, it is a perfect venue for business or leisure stay. FACILITIES Guest Rooms & Suites 17 floors with 350 rooms & suites Capital Lounge The executive floor located on the 5th floor Dining 1. Tiffin All Day Dining - Lobby Level All-day a la carte: 11:00 a.M. - 10:00 P.M. Buffet breakfast: 6:00 a.M. - 10:00 A.M. Saturday-Sunday 6:00 a.M.-10:30 A.M 2. May Man Chinese Cuisine - 2nd Level Lunch from 11:00 a.M. - 2:00 P.M. (A la carte & dim sum) Dinner from 5:30 p.M. - 10:00 P.M. (A la carte) Opening hours: 6.00 A.M. - 3.00 A.M. 3. Emperor Japanese KTV Restaurant - 2nd Level Lunch from 11:30 a.M - 2:00 p.M (a la carte + lunch set menu) Dinner from 6:00 p.M. - 10:00 P.M. (A la carte + set menu) 4. Coffee Lounge - Lobby Level Open daily from 7:00 a.M. - 11 P.M. Relaxation & Recreational Facilities 1. Spa de Palace - Penthouse - 17th Level Operating hours: 10:00 a.M. - 12 Midnight 2. Sen Spa & Beauty Salon - 5th Level Operating hours: 10:00 a.M. - 11:00 P.M. 3. Fitness One - 5th Level Operating hours: Monday to Sunday. 06:00 A.M. - 10:00 P.M. 4. Swimming Pool - 5th Level Operating hours: Monday to Sunday. 06:00 A.M. - 10:00 P.M. 5. Millionaire Club - Lobby Level Opening hours: 10.30 A.M. - 6.30 A.M. 6. The Boss - Niteclub. KTV - Basement Level Opening hours: 6.00 P.M. - 12.00 Midnight MEETINGS & EVENTS 2 Grand Ballrooms & 6 Meeting rooms of various sizes and capacities with a well thought out space to suit a wide range of business or social events Victoria Ballroom Golden Ballroom Sentosa Laguna Marina Merlion I + II + III ... more   less 
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Also Known As:
Hanoi Fortuna Hotel

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