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“Outstanding given the price - a real boutique”
5 of 5 bubbles Review of De Syloia Hotel

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De Syloia Hotel
Ranked #182 of 578 Hotels in Hanoi
Lugano, Switzerland
Level Contributor
370 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
“Outstanding given the price - a real boutique”
5 of 5 bubbles Reviewed 19 May 2012

Spent three nights during two stays here, the rooms are wonderful, you get fresh fruit and a fresh rose on the bed with chocolate. The bathroom is enormous. Soft drinks as a welcome reception. Large breakfast. Excellent in-house restaurant with live music.
The staff at reception are most helpful for whatever you need, they'll get things organised for you.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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132 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Sydney, Australia
Level Contributor
133 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 bubbles Reviewed 12 April 2012

Hotel staff are friendly, helpful and provide great service. The rooms are clean and tidy and pretty spacious for Hanoi.
Restaurant downstairs is extremely popular and provides breakfast - we've also had dinner there a couple of times.
The ONLY drawback is that the suite we requested with a balcony (and was confirmed), does not actually have a balcony - none of the rooms do. However, for us smokers, there is the roof-top terrace - a very pretty area looking out towards the Opera Quarter.
Also has a good little exercise room - with a treadmill (pretty good one) and a electronic bicycle to work off the lovely meals.

This hotel really comes up trumps when compared to other hotels in Hanoi in the same OR higher price-range. I looked at several hotels in the past few days to see if I could get a balcony suite - in all of them, the balcony space takes away from the room space, so the De Syloia really is the best one for us. We will definitely stay here again when back later this year.

Room Tip: All rooms are very quiet. The slight drawback is the location - close to the Opera House area, but...
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank KerryCleary_1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 6 April 2012

What a wonderful welcome to our SE Asian trip. The room was excellent and very comfortable, staff extremely helpful and friendly with very good English.
We loved the breakfasts and the evening meals were amazingly exciting for us, fresh from the UK.
The lovely reception staff helped to arrange our many trips and travel arrangements. They even escorted us to a local pharmacy to help buy a specialist bandage.
We used this lovely hotel as our base for our travels in Northern Vietnam and it felt each time as if we were returning home. We would recommend the De Syloia very highly indeed.

Room Tip: All rooms we used were excellent
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 February 2012

My girlfriend and I stayed here for 3 nights in Feb 2012. We were greeted by very friendly staff who spoke excellent English, and upgraded to the hotel suite at no extra charge.

The room was very clean and well decorated, with a great bathroom and refreshingly soft bed.

The Included buffet breakfast was great, and the dinner we paid for was one of the best we ate in Vietnam.

All in all it was a pleasure staying at the hotel and we will definately be back.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank D_Traveller_L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 15 February 2012

Prices are going sky high in Hanoi. This small hotel offers a good price perfomance ratio. Sapcious rooms, good service and restaurant next door (which causes smell in the hotel small minus). Very well located in the center of Hanoi.
BTW I guess this is more a tourist hotel than a business hotel location to facilities, reception area etc but nevertheless I sleep well in this hotel while travelling for business

  • Stayed February 2012, travelled on business
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    • Location
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Helpful?
Thank AdB43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 26 January 2012

This Hotel is a plot of cleanliness in a dirty country. The room 101 is large around 45msq with a master bed room and 2 singles bed where we have slept 2 adults and 3 kids 9, 6 and 3 y.o.. The room was clean and the beds comfortable, even cosy, we have much appreciated after a journey of traveling. The restaurant is good and at regular price (60 USD for a diner for 4 adults and 5 kids from 16 to 3 y.o. but the service has been far too long. I recommend this hotel to all families traveling to Hanoi as it is at a walking distance from the famous red bridge and the lake.

Room Tip: the room 111
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  • Stayed January 2012, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MARTINCHABRIERBREIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 5 January 2012

I rate this a solid 3*** hotel which provides a relaxing atmosphere in the busy city, mostly friendly staff and the required necessities we take for granted, that were found missing in 2 of the 5 hotels we stayed at for our Vietnam trip. A computer was available, the restaurant offered us tea in the afternoon when we needed to sit for a bit in the afternoon, which is nicer than sitting in the lobby or bedroom. We enjoyed the breakfast especially the fresh fruit, pho and 'jook' (savory rice porridge with condiments). The staff even peeled and sliced the mango we brought in from the fruit basket in the bedroom since the knife provided was not sharp enough to use. The restaurant in the hotel seems very popular and was noisy when we passed by, but we didn't hear any of the sounds in the bedrooms. There was also a Citibank ATM directly across the street from the hotel.

  • Stayed December 2011, travelled with friends
    • Value
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Helpful?
Thank SgtMjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about De Syloia Hotel

Property: De Syloia Hotel
Address: 17A Tran Hung Dao | Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#46 Business Hotel in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — De Syloia Hotel 3.5*
Number of rooms: 33
Reservation Options:
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Also Known As:
De Syloia Hanoi
Hotel De Syloia

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