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“Good hotel, great staff and good location”
Review of Galaxy Hotel Hanoi

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Galaxy Hotel Hanoi
Ranked #267 of 600 Hotels in Hanoi
Reviewed 6 May 2013

Just came back from a 4 night stay as the last part of our Vietnam trip. Hotel staff are excellent from the moment you walk in to the moment you leave. Received a nice complimentary bowl of fruit on arrival which is a nice touch.

The staff speak english which is a big help compared to smaller hotels I stayed at on my travels where some hotels struggle with requests.

Nice and clean hotel with a decent range of breakfast items.

The rooms do have safety deposit boxes in them as welll as good TV's with a selection of english speaking channels which is not the case with all hotels.

Would definetly stay here again If I revisit Hanoi. Its close to the market, shops and food stalls are everywhere in abundance. The food is also good at the hotels Sidewalk Cafe, it costs a bit more but the food is worth it.

  • Stayed: May 2013, travelled with family
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Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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18 - 24 of 104 reviews

Reviewed 4 March 2013

I stayed at this hotel on a bicycle tour. The hotel is largely patronized by tour groups; if you are traveling independently you could readily find more charming and contemporary accommodations. The location of the hotel lends itself well to street-side access for tour buses, which is not so readily available on quieter streets. Staff pleasant and competent. Convenient location in Old City, walking distance to a large market.
Overall, a hotel in need of refreshing.

  • Stayed: February 2013, travelled with friends
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Thank SpringFigaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2013

We found this hotel to be clean, staff friendly and obliging, and close to good restaurants and markets. It was a bit noisy in one of the rooms we had as it was facing right onto the main street and locals don't go to bed early!! The others in our group didn't have a problem with the noise as they were on the other side. If your desperate for a 'real" coffee then they have their own cafe attached which made great Latte & cappacino.

Room Tip: Try and get a room not directing onto the main street as it can be noisy late into the evening.
See more room tips
  • Stayed: January 2013, travelled with friends
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Thank JMG54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2013

This 10 story 3 star tourist hotel is perfectly located for wandering around the main part of Hanoi through the picturesque small streets and is only a few blocks from the main market. The breakfast buffet, located off the main lobby was very good and the staff were helpful. The cost for extending one’s stay beyond the noon checkout until 6 pm was reasonable and extremely helpful if you are going to catch a flight close to midnight! The rooms are well insulated from the street noise of thousands of motor scooters but makes for quite an impressive sight! We stayed here two different times during our recent trip and both rooms were comfortable and pleasant. Dec. 19-21 in room 310 . Dec. 27 - room 309.

  • Stayed: December 2012, travelled with friends
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Thank wang900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2013 via mobile

Galaxy hotel sits at a roundabout with each street that leads off giving you a different slice of Hanoi.

The Cho Dong Xuan market is within walking distance. It doubles up as a night market. The Hoan Kiem lake, around which are situated the best cafés and restaurants, is a 10/15 min walk from the hotel.

The room size was decent for the category we had booked but the bath-room was a bit cramped thanks to the largish bath-tub.

The breakfast buffet is not very elaborate and offers a selection of continental and Asian fare in addition to few custom options. The street-level restaurant on the premises serves good food while offering views of the main thoroughfare.

Oh and right outside the property is a three storied barbecue-style joint that serves goat-meat exclusively. It is very popular with the locals and we couldn't get a toe in on NYE's!

  • Stayed: December 2012
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Thank sid04_2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2012

This hotel is very clean and reasonably priced.It is located in a good postion about 10 min walk to the lake.The staff are friendly and there is a basic restaurant attached to the hotel which serves okay food if your too lazy/tired to go out.One small problem is that it only has one lift so you may have to wait especially if a tour group has arrived and are checking in.The night market is also not to farfrom this hotel

  • Stayed: September 2012, travelled with friends
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Thank daisy1967Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2012

This was the oldest of the hotels we stayed at on our 3 week tour. We stayed here a number of nights between trips to other sections of northern Vietnam.
Even though the rooms were average, it is in a good location for the Old Quarter, staff are generally friendly and being on a busy corner, it is a great location for photographing the passing traffic which is so interesting!
Breakfast was average.
The first room we stayed in had an ok outlook in a quiet part of the hotel but another time we were relegated to an inside room, ie no views. Not that it mattered, we were only in that room one night, though it was slightly smaller too. No coffee was supplied in the rooms, only tea.
As with all hotels in Vietnam, the rooms were clean but had hard beds.

  • Stayed: May 2012, travelled with friends
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2  Thank NettyA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Galaxy Hotel Hanoi

Address: 1 Phan Dinh Phung St. | No 1 Phan Dinh Phung Street, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service
Hotel Style:
Ranked #267 of 600 Hotels in Hanoi
Price Range: £37 - £42 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Galaxy Hotel Hanoi 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hanoi Galaxy Hotel

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