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“Wonderful time!” 5 of 5 bubbles
Review of Camellia 4 Hanoi Hotel

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Camellia 4 Hanoi Hotel
Ranked #184 of 578 Hotels in Hanoi
Certificate of Excellence
Sydney, Australia
1 review
“Wonderful time!”
5 of 5 bubbles Reviewed 11 June 2014

Vietnamese hospitality at its best. Staff were exemplary in making our stay as comfortable as possible, despite gloomy weather. Breakfast team too were lovely and they gave us a more than adequate meal to start the day. We had a large family room with a large window. Room and bathroom clean, with toiletries and a super shower in the bathroom. Hotel is centrally located. Ms Nguyen was particularly helpful in arranging tours, or a car to take you to places. Our stay at Camellia 4 hotel was a wonderful ending to our 4-week trip in Vietnam. Thanks for all!.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Janet M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camellia4HotelHanoi, Người quản lý at Camellia 4 Hanoi Hotel, responded to this review, 11 June 2014
Dear our Guests,

It is interesting that you had chance to experience at our Camellia 4 Hanoi hotel. And, it is certainly a delight for us reading such wonderful words about our hotel.

As being an intimate hotel in the Hanoi Old Quarter, it is always important for us to take a special care to all of our guests in order to carter the best service to you. And, we are happy to learn that you have appreciated the personal service that we provide.

Needless to say, being compared with big hotels is always great for us and exceeding these in service is even more delightful. Please, rest assured that we would try our utmost to create you all the most comfortable trip in Vietnam. Look forward to welcoming you all at our Camellia 4 Hanoi Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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250 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
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Califonia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

Beyond the amazing value, location (in the old quarter, walking distance to everything) and the modern comfortable clean rooms (with all the necessary conveniences, hot water, clean cozy bed, in room refrigerator, new tv...). The level of customer service at this hotel was SUPURB! I've stayed at 100's of hotels over the years and can honestly say I have never experienced the level and quality of customer service that I did at this hotel, Nguyen, Mr Binh, the manager and the other staff members were so incredibly delightful and accommodating - helping me arrange every detail of my trip in Vietnam (from train tickets to Sapa, to tours, flights, other hotels around Vietnam, taxi rides to and from the airport, luggage storage, exchanging money, even hooking me up with a hot shower before my flight...). They took time to sit down with me, get to know me and not because they were commissioned to do so, you can feel the difference. There were many many moments during my trip where I thought to myself how different it might have been had I not have stayed at the Camellia 4 Hanoi and been offered such great assistance. Right down to the last moment, before I departed for the airport, the entire staff, including the bell boys, were determined to make me feel comfortable. I would HIGHLY recommend staying here. I can't say enough good things about it.

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camellia4HotelHanoi, Người quản lý at Camellia 4 Hanoi Hotel, responded to this review, 9 June 2014
Dear our Guests,

It is interesting that you had chance to experience at our Camellia 4 Hanoi hotel. And, it is certainly a delight for us reading such wonderful words about our hotel.

As being an intimate hotel in the Hanoi Old Quarter, it is always important for us to take a special care to all of our guests in order to carter the best service to you. And, we are happy to learn that you have appreciated the personal service that we provide.

Needless to say, being compared with big hotels is always great for us and exceeding these in service is even more delightful. Please, rest assured that we would try our utmost to create you all the most comfortable trip in Vietnam. Look forward to welcoming you all at our Camellia 4 Hanoi Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 June 2014

This was my fourth visit to Hanoi and decided to stay at the north end of the Old Quarter. I was given a room with a king-sized bed with a balcony on the second floor that hangs over the main street and entrance of this hotel. During the evenings, I had simply sit back and watch the busy traffic and tourists passed by along the curved main road that meets the entrance of this hotel. Breakfast was a mixture of east and west with the welcome option of the Vietnamese pho as your breakfast option. Hotel location was walking distance to many of the main streets of the Old Quarter. The hotel room and bed was comfortable and the front service was good. My room even came with a high leather-backed executive arm-chair with a leg recliner. Highly recommended

  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ThomasArthur02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camellia4HotelHanoi, Người quản lý at Camellia 4 Hanoi Hotel, responded to this review, 9 June 2014
Dear our Guests,

It is interesting that you had chance to experience at our Camellia 4 Hanoi hotel. And, it is certainly a delight for us reading such wonderful words about our hotel.

As being an intimate hotel in the Hanoi Old Quarter, it is always important for us to take a special care to all of our guests in order to carter the best service to you. And, we are happy to learn that you have appreciated the personal service that we provide.

Needless to say, being compared with big hotels is always great for us and exceeding these in service is even more delightful. Please, rest assured that we would try our utmost to create you all the most comfortable trip in Vietnam. Look forward to welcoming you all at our Camellia 4 Hanoi Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
1 review
5 of 5 bubbles Reviewed 2 June 2014

We stayed here for few nights..Its a very good and nice hotel for staying. Many thanks to all the staffs there, espcially Mr Binh, the guy who managed everything when I was there. Breakfast was included with the room but surprisingly good. Old quarter was so much fun as well.
Really enjoy my stay there.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Boelen25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camellia4HotelHanoi, Người quản lý at Camellia 4 Hanoi Hotel, responded to this review, 2 June 2014
Dear our Guests,

It is interesting that you had chance to experience at our Camellia 4 Hanoi hotel. And, it is certainly a delight for us reading such wonderful words about our hotel.

As being an intimate hotel in the Hanoi Old Quarter, it is always important for us to take a special care to all of our guests in order to carter the best service to you. And, we are happy to learn that you have appreciated the personal service that we provide.

Needless to say, being compared with big hotels is always great for us and exceeding these in service is even more delightful. Please, rest assured that we would try our utmost to create you all the most comfortable trip in Vietnam. Look forward to welcoming you all at our Camellia 4 Hanoi Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hergiswil, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 May 2014

I was travelling through Vietnam and looked for cheap but comfortable accomodation im Hanoi. I was glad that I habe found the Camellia 4 Hanoi Hotel. Friendly Staff, clean rooms, comfortable beds, easy to reach from nearly everywhere in the old town, close to the Hoan Kiem Lake, good breakfast. A solide choice!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WorldMeetsMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camellia4HotelHanoi, Người quản lý at Camellia 4 Hanoi Hotel, responded to this review, 31 May 2014
Dear our Guests,

It is interesting that you had chance to experience at our Camellia 4 Hanoi hotel. And, it is certainly a delight for us reading such wonderful words about our hotel.

As being an intimate hotel in the Hanoi Old Quarter, it is always important for us to take a special care to all of our guests in order to carter the best service to you. And, we are happy to learn that you have appreciated the personal service that we provide.

Needless to say, being compared with big hotels is always great for us and exceeding these in service is even more delightful. Please, rest assured that we would try our utmost to create you all the most comfortable trip in Vietnam. Look forward to welcoming you all at our Camellia 4 Hanoi Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 30 May 2014

We stayed here as a group of friends on 23-24th May and again on 27th May(with a trip to Halong Bay in between). The location is fantastic, right in the middle of everything so you are walking distance to the lake etc. it is a busy area, but you are right in the centre of Hanoi. We only had breakfast here, which was great. The breakfast is buffet style, but they, take orders for eggs and french toast etc from a menu which were very good. Apart from the great location, the main reason this hotel is so great, is the fantastic service from the hotel staff, from the welcome you get as you arrive - sweet tea, to the lengths they go to, to make you happy. We arranged a street food tour with the hotel (you must do this as it was excellent), and they actually phoned our street food guide to make sure we were ok, as we hadn't arrived back yet. Also my friend left his keys at another hotel in Hoi An. We asked them to ring the hotel for us to check if they could find them. Imagine our surprise, that when we returned from Halong Bay, they had my friend's keys. Someone from the hotel had picked them up from Hoi An and brought them back. Now that is service! Definitely recommend this hotel and would definitely return if I went back to Hanoi, which was a fab place

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robb4514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camellia4HotelHanoi, Người quản lý at Camellia 4 Hanoi Hotel, responded to this review, 31 May 2014
Dear our Guests,

It is interesting that you had chance to experience at our Camellia 4 Hanoi hotel. And, it is certainly a delight for us reading such wonderful words about our hotel.

As being an intimate hotel in the Hanoi Old Quarter, it is always important for us to take a special care to all of our guests in order to carter the best service to you. And, we are happy to learn that you have appreciated the personal service that we provide.

Needless to say, being compared with big hotels is always great for us and exceeding these in service is even more delightful. Please, rest assured that we would try our utmost to create you all the most comfortable trip in Vietnam. Look forward to welcoming you all at our Camellia 4 Hanoi Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 May 2014

We stayed 2 nights at the hotel. On the 1st night we were in a very tiny yet comfortable room. We did not mind too much as the location of the hotel is excellent... its right in the heart of the city. On the 2nd night our room was upgraded and this was great as the room was much more spacious and luxurious.The staff and the service at this hotel are magnificent , staff are always friendly and willing to assist with any requests making our stay in this hotel!. Thanks for all!. We definitely will choose your hotel for our next occasion!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
camellia4, Người quản lý at Camellia 4 Hanoi Hotel, responded to this review, 24 May 2014
Dear our Guests,

It is interesting that you had chance to experience at our Camellia 4 Hanoi hotel. And, it is certainly a delight for us reading such wonderful words about our hotel.

As being an intimate hotel in the Hanoi Old Quarter, it is always important for us to take a special care to all of our guests in order to carter the best service to you. And, we are happy to learn that you have appreciated the personal service that we provide.

Needless to say, being compared with big hotels is always great for us and exceeding these in service is even more delightful. Please, rest assured that we would try our utmost to create you all the most comfortable trip in Vietnam. Look forward to welcoming you all at our Camellia 4 Hanoi Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Camellia 4 Hanoi Hotel

Property: Camellia 4 Hanoi Hotel
Address: Shoe Street | Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#37 Romantic Hotel in Hanoi
#41 Best Value Hotel in Hanoi
#59 Business Hotel in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Camellia 4 Hanoi Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
Located at No. 44 Hàng Giầy Street right at the centre of city, just beside charming Hoan Kiem Lake, Camellia 4 Hotel is the ideal place for tourists and business traveler whenever they came to Hanoi. There are many kind of rooms, equipped with modern, luxury amenities in European style with international standard. Accessed by elevator, the rooms system are decorated gracefully, included: Air-conditioner, mini-bar, high speed internet – wifi, …giving you a pleasant, comfortable staying just like at your sweet home. With the ideal location right near the biggest capital’s finance, cultural centre, with international banks, supermarket, Literature temple, Ho Chi Minh mausoleum, Great theatre, Water-puppet show theatre… It'll takes you only 5 minute walking to get to Hoan Kiem Lake, ready to discover and shopping around in the Old Quarter. Our staffs are professional, enthusiastic and full of hospitality. Camellia 4 hotel is the best choice for guests to enjoy their stay in Hanoi. ... more   less 
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Also Known As:
Camellia Hotel Hanoi

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