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“Great hotel, great location”

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Hong Ngoc Tonkin Hotel
Ranked #237 of 578 Hotels in Hanoi
Ieper (Ypres), Belgium
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great hotel, great location”
4 of 5 bubbles Reviewed 10 October 2013

We stayed two nights in the H. N. T. hotel, but not consecutive. Two times, we enjoyed the service, the breakfast, the environment, and not to forget, the location in the middle of Hanoi. So, I could recommend this hotel for your next stay in Hanoi, and I evenly could recommend the fresh fruit cocktail made by the bar tender.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HugoHermans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hongngochotelgroups, Manager at Hong Ngoc Tonkin Hotel, responded to this review, 15 October 2013
Dear Guest,

Thank you very much for recommending our hotel to other Tripadvisors travellers and we look forward to your next stay.

Your valuable comments are well noted and we will look into improving with our team.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Best wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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137 reviews from our community

Traveller rating
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    23
    6
    5
See reviews for
13
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
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  • Danish first
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  • Any
English first
Adelaide, Australia
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 3 October 2013

Just a quick update (previous review Oct 2011) on the Hong Ngoc (2) Tonkin.

We enjoyed our stay here a couple of years ago, so much so that we booked in again for a return visit to Hanoi.
Nothing has changed (except this time there was both Wifi and desktop in our room) and that's not a bad thing. As in our previous visit, the staff were exceptional and it was like revisiting old friends.

For a well located, friendly and reasonably priced hotel, I whole heartedly recommend the Hong Ngoc 2.

Enjoy your travels,

Grazee

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grazee01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HongNgochotelGroups, Manager at Hong Ngoc Tonkin Hotel, responded to this review, 8 October 2013
Dear Guest,

That has always been our great pleasure to learn that you enjoyed your stay in our hotel during the trip to Hanoi. Without complacency, we will keep on striving our best to ensure that every moment of your stay here will be most pleasant and memorable one.

We thank you once again for your continuous support and look forward to the pleasure of welcoming you back in the very near future.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
adelaide australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 October 2013

Small frontage, don't blink as you go past! Like all in the old town of Ha Ñoi. Excellent position near lake. Friendly staff who remembered my brother from 2years ago ,good rooms in Viet style.Room 601 triple has good view of street & lake down road, 401 double, is a good size, breakfast included

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kellamac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HongNgochotelGroups, Manager at Hong Ngoc Tonkin Hotel, responded to this review, 8 October 2013
Dear Guest,

I would like to thank you for selecting Hong Ngoc hotel as your residence of choice during your recent stay in Vietnam and also for taking the time to tell us about your experiences while with us.

Our priority is to have all of our guests have a magnifique experience at Hong Ngoc Hotel and I am proud of my whole team who have met your expectations in terms of high quality of services.

We thank you once again for your continuous support and look forward to the pleasure of welcoming you back in the very near future.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 September 2013

Great location with very friendly and helpful staff. The rooms are a little on the small side, but apart from that, no complaints. Clean rooms, excellent hot water (!) and a pretty good breakfast spread included.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HongNgochotelGroups, Manager at Hong Ngoc Tonkin Hotel, responded to this review, 19 September 2013
Dear Valued Guest,

Thank you very much for your great feedback following your recent stay at Hong Ngoc hotel. We truly appreciate your taking the time to share your thoughts with us.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The World
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 September 2013

I stay at this hotel often when in Hanoi. The location is fantastic. It is in the middle of everything you might need. Although the rooms are small, they are always clean and the breakfast is always very good.

Stayed September 2013, travelled on business
Helpful?
1 Thank dal28dal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HongNgochotelGroups, Manager at Hong Ngoc Tonkin Hotel, responded to this review, 19 September 2013
Dear Valued Guest,

Thank you very much for your great feedback following your recent stay at Hong Ngoc hotel. We truly appreciate your taking the time to share your thoughts with us.
Your valuable comments are well noted and we will look into improving with our team.

We thank you once again for your continuous support and look forward to the pleasure of welcoming you back in the very near future.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
1 review
5 of 5 bubbles Reviewed 4 September 2013

I have been staying in hotels in Hanoi for more than 22 years. This is the first time I have stayed at the Hong Ngoc and it won't be the last. I tried it for a night and finished up staying for more than two weeks. Without doubt it is the best value for money I have experienced in the city. It is well located in the old quarter, the staff are friendly and helpful and the three different categories of rooms are clean and well appointed.

Room Tip: All rooms are away from the street and quiet. The standard rooms are a bit small and poky, but the d...
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donald G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HongNgochotelGroups, Manager at Hong Ngoc Tonkin Hotel, responded to this review, 19 September 2013
Dear Valued Guest,

Thank you for sharing with us your recent experience at Hong Ngoc hotel. I am very pleased to hear about your general satisfactory experience at our hotel and your kind words are most gratifying and have been shared with the whole team. This will certainly motivate them to keep up the good work.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bangkok
1 review
5 of 5 bubbles Reviewed 3 September 2013

People working there are very helpful. The hotel is situate in the Old Quater close to everything!
The rooms are clean and the smile of the employees made my stay a good experience!
They have a private car for going to the airport. It is safe because the taxis in Hanoi are not always realable.

Room Tip: some room arfe a little small but ask for a room on the corner of the hotel bigger and have more win...
See more room tips
  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mathieu g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HongNgochotelGroups, Manager at Hong Ngoc Tonkin Hotel, responded to this review, 19 September 2013
Dear Valued Guest,

Thank you for all of your complimentary and kind words regarding our high standard of services. We genuinely have a passion for all of our guests and we are glad that they can feel it like you did.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hong Ngoc Tonkin Hotel

Property: Hong Ngoc Tonkin Hotel
Address: 14 Luong Van Can St | Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Hong Ngoc 2 Hotel)
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #237 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hong Ngoc Tonkin Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
At Hong Ngoc hotel group, we are proud to provide one of the most exclusive hotels in central Hanoi.At Hong Ngoc Tonkin, we will offer you a drive back to the 19th century to explore the hidden charm of the Vietnamese culture. Located overlooking the glittering Hoan Kiem lake and the famous Water Puppet theater, Hong Ngoc Tonkin is an ideal choice for travelers looking to explore a highly exclusive experience in the historical, energetic entertainment and shopping areas. Our 40 guestrooms offer some marvelous view of the city and they all have a high contemporary design blending seamlessly with period architectural features. These elements have made Hong Ngoc Tonkin become a luxury hotel and a beautifully preserved piece of history. In addition, our restaurant has a superb reputation with a wide range of selective Western and Vietnamese cuisine and our Hong Ngoc spa is a serene retreat for effective therapy. We believe our unique and outstanding service will make this luxury hotel a destination in its own right. Welcome back! ... more   less 
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Also Known As:
Hong Ngoc Hanoi

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