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“You get what you paid for” 2 of 5 bubbles
Review of Skylark Hotel

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Skylark Hotel
Ranked #83 of 577 Hotels in Hanoi
Certificate of Excellence
Lincoln, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“You get what you paid for”
2 of 5 bubbles Reviewed 15 April 2014

As cheap hotels go I suppose it was ok. I am amazed that another review says the breakfasts (buffet style, constantly run out of things, slow service) are good, where have they stayed before? Yes the cockroach just missed my breakfast - glad I was looking. Towels were thin, grey, very frayed, I would use them as floor cloths at home. The young staff were all good, the problem is the overall management of the place.

  • Stayed March 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Den369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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383 reviews from our community

Traveller rating
    189
    143
    38
    9
    4
See reviews for
85
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Ningbo, China
Level Contributor
92 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 10 April 2014

Didn't really know what to expect, as my friends booked this place. Staff very courteous, spoke English well. Room quite large, clean, no complaints! Good location, lots of interesting things around, easy walk to just about anywhere downtown. And the breakfast was amazing! I booked it again for a return visit after seeing the Halong bay.

  • Stayed March 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WackaWacka520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
101 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 4 April 2014 via mobile

Slightly aged but immaculately clean. Location is ok. Staff were excellent and very accommodating. Next time I would go for somewhere closer to the heart of Hanoi, perhaps near the lake but that's because my visit was short. Breakfast was varied.

Stayed March 2014, travelled solo
Helpful?
Thank TravellingAussieBec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 31 March 2014

The staff at this hotel came to my rescue when I lost my iPad. I needed to get a police report to make an insurance claim. Anh escorted us to the police station and translated for us. She then phoned our tour rep who expedited the police report.
The staff here were truly helpful, sympathetic and caring - making a bad experience better.\
Even without this experience, I would have given the hotel the best rating. It was very clean, no traffic noise, convenient location, great wifi, perfect air-con, great breakfast (with some odd extra choices like spaghetti Bolognese one morning and chicken curry another) and friendly, warm service.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sheila W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 15 March 2014

Not bad for Vietnam standards, but needs better maintenance. The bathroom wasn't too clean and the towels looked a 100 years old. Grey and all torn up (the next day we got much nicer). Good location, close to the old part of town. The staff is helpul and nice, although speak little Enlish.

  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank joniec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
5 of 5 bubbles Reviewed 21 February 2014

The staff at the Skylark were excellent! They were friendly and understood whatever you needed to know. So, anything you needed, wanted to organise or find out, they helped you immediately and sorted every detail in a swift, calm and friendly way. Their English was outstanding and they would make any call to price transport, travel times, book for you - and everything was done easily, they were prepared and could accommodate any change. Even when there were plenty of people at reception, all was sorted smoothly and you never waited.
I travelled all over Vietnam during January, staying at similarly ranked hotels, and I found this hotel to be by far the easiest, calmest and friendliest to stay at. It's a beautiful hotel at a fair price - and you can walk to anything in the old town in Hanoi from here, too!

  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christopher C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
2 reviews
5 of 5 bubbles Reviewed 19 February 2014

My family & I had a pleasant stay at Skylark hotel whereas the deluxe & executive room was comfortable, clean & tidy. We do enjoy our dinner at the hotel restaurant & the food was good + the price was reasonable.
The hotel staff were friendly & helpful...especially Mr. Hung Hoang & Mr. Mai was so kind to organized the entire tour during our stay at Hanoi. Appreciated & thankful to Mr. Hung, Ms. Mai & the hotel team members had arrange us with wonderful & reliable private tour package of 5D/4N trip to Halong Bay, Tam Coc & City tour which my family & I really enjoy the trip.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MayChoo_cfm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Skylark Hotel

Property: Skylark Hotel
Address: 15 Phan Dinh Phung Str,, Ba Dinh Dist., Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #83 of 577 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Skylark Hotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
Skylark Hotel is located on Phan Dinh Phung street which is considered one of the most beautiful streets in Hanoi and attracts many tourists visit. Here, you not only admire the unique of ancient architecture, but also immersed in a lush green space, filled with trees. Walking along the street, watching falling yellow leaves, hear the church bells make your heart has many feelings. In addition to the 50 elegantly appointed rooms and suites, our Skylark restaurant and stylist X Bar are privilege places for any meeting at any moment of the day. The Skylark Health Club featuring with the unique roof-top indoor pool and the most up-to-date equipped gymnasium in Hanoi will give you the best possible conditions for complete well-being. ... more   less 
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