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“Great staff - great hotel”

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Little Hanoi Diamond Hotel
Ranked #16 of 577 Hanoi B&B and Inns
Certificate of Excellence
Malmo, Sweden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great staff - great hotel”
Reviewed 28 August 2014

One of the best places I have stayed at! Great staff who helped us with everything including booking a really good trip to ha long bay. Rooms were very clean and well taken care of, and the included breakfast ensured a good start to the day. Recommended!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mevoki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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635 reviews from our community

Traveller rating
    425
    155
    38
    9
    8
See reviews for
55
190
127
9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 August 2014 via mobile

I'll just add one more comment about how excellent the staff are- both Ivy and Xoom. Each went out of their way to make my stay in Hanoi as pleasant as possible. At one point they had accidentally given away my room. Xoom was right on top of it and put me in one of their suites. Plenty of travellers to meet in the dorms. Great experience- would recommend to any backpacker!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Taylor B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 August 2014

Affordable place to stay but that's not it, even if this place doesn't look like 2 star hotel , I'd have to compliment on their staffs and the services given to us.

Ivy and zoom, both remembered all the guests name and that's the best part of service. The hotel wasn't disappointing, everything works fine. Definitely suggest Little Hanoi hotel for backpackers or just leisure travelers.

I want to go back Hanoi!!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elfarah l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 August 2014

The hotel is in great position, the staff is Excellent!!
The breakfast is very good, rooms are clean, wifi works good and free!!
Great ospitality, it's a perfect place for visiting Hanoi and the places around!!
Very very good!

  • Stayed August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Alex D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 August 2014

We had an eventful time in Hanoi, valuables getting lost, Halong Bay trip being cancelled, typhoon weather warnings etc, but Little Hanoi Diamond was such a great place to stay! We started off in the dorm room, which, although at the very very top of so so many stairs, was spacious, cool, had a TV and good wifi and beds/towels were made and cleaned every day. The ensuite bathroom was also well looked after and cleaned regularly. We returned to the hotel two days earlier than we expected after departing for our Halong Bay trip, due to an imminent typhoon, and despite the dorm room being fully booked, we were booked into a normal hotel room, for the same price as the dorm would have cost. Breakfast was also excellent, and staff were helpful (extra thanks to Zoom for always going the extra mile, we really appreciated his kindness!). Good location too, especially good for nightlife (beer corner just 5mins away) and would definitely, definitely stay again. Thank you!!

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Charlotte K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuusula, Finland
Level Contributor
187 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 19 August 2014

Staff was great and they made me feel very welcome. They were main reason to me to come back to the same hostel after Halong Bay trip. So I did book this hotel again as only happy customer would do. And because they have over booked 10 shared dorm room for that time, they made one of the family rooms to 4 shared dorm room, which was pleasant surprise. Smaller dorms are always more quiet. Hotel was spotless and they offered free breakfast which was excellent with many options. There also was drinks and fruits available all day in the lobby. This was really nice break for normal hostels. Hotel is suberb.

  • Stayed August 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank mambochick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
3 reviews
Reviewed 8 August 2014 via mobile

Very willing staff, very good breakfast. The rooms are big and clean. Comfortable beds. We really enjoyed staying there. Air conditioned, laundry, internet access. The neighborhood is nice and animated. Very reasonable prices. I highly recommend it !

Stayed August 2014, travelled with friends
Helpful?
Thank Ley63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Little Hanoi Diamond Hotel

Property: Little Hanoi Diamond Hotel
Address: 11 Bat Dan Street, Hoan Kiem District, Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #16 of 577 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Little Hanoi Diamond Hotel 3*
Number of rooms: 27
Official Description (provided by the hotel):
Little Hanoi Diamond is just in Hanoi Old Quarter. There are alot of commercial, tourist area around. All the famous attraction like: Hoam Kiem Lake, Dong Xuam market, Watter Puppet show, Opera theatre ,, just in walking distance. You can get free tour information for Halong Bay- Cat ba island, Sapa, Hoa lu Tam Cocc,... from our tour desk or book with us after consider many useful options. The staffs are really helpfull to serve you with their well-known and heart treatment. English and Vietnamese is popular to use at this hotel. We provide many rooms for your family expecialy for your children with large size of room and good taste favorite food like: Potato Chip, Burger, Spaghetti,... ... more   less 
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