First I will list the pros of this hotel
1. Hotel staff- ( the manager David Trung was helpful in corresponding via email- never had the opportunity to actually meet him in person) the gentlemen that works the late shift isn't all there. When I arrived to my late check in- he couldn't be found for a few minutes which is bit annoying because just as he was exhausted from his early activities- I felt the same way. My huge problem with this gentleman was when I ask him to converter my usd to dong. As we all know when you converter money- you count what you give the cashier- they count what they give you and then when the transaction is completed you count the money again to confirm you have the right amount. The gentlemen and I did this. When I arrived back to the hotel after a short walk- I was confronted by this gentlemen in front of the entire staff beside the cook- for giving him
60usd instead of 80usd. Confused by this- I repeated we both counted the money before you have me the dong and agreed I gave you 4 twenty dollar bills. He then insist I count the dong he gave me. Confused I do what he says but informing I did spend some of the dong already. He then proceeds to tell me it's all on camera that I gave him the wrong money. Now at this point I'm getting upset because I feel attack and He is demanding that I give him back the money. Hot mess.
I Know how to count - 4 twenty dollars bills equal 80 and we both agreed. In frustration I throw down 500,000 dong and headed to my room to check out( heading to the halong bay tour- and 20 dollars isn't that much in the long run... But it didn't feel right to have to give it away for nothing. If you think about it.. its like a free night stay in the hotel with breakfast)
2. The rooms :(
The AC was leaking. All you hear is drip drip drip. The shower water beer got warm and there was no shower curtain. I know being in South east Asia there usually isn't shower curtains but it has a shower curtain rod and rings. The tub was disgusting-- I couldn't figure out if it was mold or they don't know how to place the white tar along the seems properly.( room 103). I was only staying in the hotel for a few hours.
3. My flight was extremely late arriving into Hanoi from Ho Chi Minh. I called the front desk to inform them of my delay and to let the driver know..didn't want the guy waiting around for 2.5 hours. Talking to the driver and found out no one contacted him and he was waiting there for me for ever. I truly hate wasting people's time and feel horrible. He could of being making additional funds beside waiting for me. I spoke to the receptionist a female- who said she would let him know... But she didn't.
Sooo... All in all... I wouldn't stay here again and not to
Convert your currency.
- Official Description (provided by the hotel):
- Located in the heart of Hanoi, ancient Hang Be street still keeps the beauty of an old Hanoi’s culture and image , on which Rising Dragon Legend Hotel with over 25 spacious rooms in Western-style design is appeared as an elegant and luxury pearl beautifying the charming of the street. Furthermore, the pattern are carved precisely on natural wooden furniture in accordance with refined curtains and pure silky bed linen will make you easily fall into sweet and peaceful sleep. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Hotels.com, Odigeo, Agoda, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Rising Dragon Legend Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.