A very friendly hotel with helpful staff, headed by the wonderful Ms Gam, perfectly located in the centre of the historic Old Quarter, and close to literally hundreds of shops, bars and restaurants, and only a couple of blocks from the lovely Hoan Kiem Lake and its beautiful island temple.
We had a problem with our original room, Room 301, whose aircon struggled to cool with the extreme heat outside, and the aging unit on the balcony was noisy, which presented sleeping issues on our first night. However, Ms Gam promptly arranged for us to move to Room 202, which was perfect - cool and quiet.
There's a nice simple breakfast provided in the downstairs dining area, and the rooms have a bar fridge with drinks at virtually the same prices as you'd pay outside for beer, soft drink and the essential water. And there's a generous selection of complementary snacks left each day.
When booking, you can arrange to be picked up by a car at the airport for, I think, $US18, which massively simplifies the task of getting a taxi and finding the hotel in the maze of Old Quarter streets, and they can also organise a car to take you back to the airport. They will also supply you with alternative options for cruising Halong Bay. The cruise we went with was just sensational, and they will hold your luggage for you if you're returning to Hanoi afterwards. We sent a lot of emails to Ms Gam re bookings for cars and cruises before we arrived in Vietnam, and she always responded quickly and effectively.
There's no elevators, but the staff will happily (basically insist!) on helping you carry the heavy bags.
A very nice hotel.
- Official Description (provided by the hotel):
- Greeting from Green Diamond Hotel and warmly welcome to our hotel! On behalf of our Green Diamond Hotel’s management, I am very honor to send our honest thanks for choosing Green Diamond Hotel in busy Hanoi Hotels industry. Green Diamond Hotel is recommended from one traveler to other visiting Hanoi by own offering cozy & stylish accommodation. Moreover you our hotel also is recommended as the ideal place for both business and leisure travelers. Just 3 minutes from our hotel to the Hoan Kiem Lake – the heart of Hanoi Old Quarter, amid the Water Puppet Theatre, Ho Chi Minh Complex, restaurants, bars, shopping’s area, and banks. Our hotel also is known as the reasonable prices & guarantee high quality of services. Our first requirements of any staff working at Green Diamond Hotel are the kindness, friendliness and helpfulness that will make your perfect trip in Hanoi. We are on hand to ensure every traveler has a uniquely memorable stay, and a fantastic Hanoi experience! We are looking forward to hearing from you shortly! Best regards, The management of Green Diamond Hotel ... more less
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