Art Trendy Hotel made my first visit to Hanoi and to Vietnam most memorable. I spent 18 years in Thailand so I have experienced excellent service before. But Art Trendy Hotel redefined "customer service" by taking the concept to a new, higher level. This hotel should really be ranked a 5-Star Hotel for its unbeatable service!!! From the moment you book the room to the smallest detail, the entire staff provided stellar service. Each person was attentive to my every need. He/She would go out of his/her way to make sure that I ate at authentic Vietnamese restaurants and that I visited local sites. The staff was very proud of their hotel and their city - and it showed in the care that they provided. There was no way to have a bad experience at Art Trendy Hotel, as the staff would overfeed me a delicious breakfast every morning, inquire about my daily activities and book me with top-rated tour companies, call the taxi or motorbike to ensure that I got the best price, and make sure that I enjoyed my time in Hanoi. In addition, the staff was not shy about using their English to engage me in fun conversation. One final note: Art Trendy Hotel offers a comfortable airport pick-up and drop-off service in a private car at a great price (US$18); free Wi-Fi with laptops in each room; turn-down service at night; dialy room cleaning; unlimited breakfast; excellent recommendations for haircuts, massages, etc. at local prices. I will recommend Art Trendy Hotel to all of my friends and family. Keep up the stellar job!!!
- Official Description (provided by the hotel):
- uests with shopping Night Market (every friday to sunday) and banking facilities.We also offer all room with air conditioned,in room computer connect with wireless,desk, minibar and 24 hour room service. A convenient place of stay Golden Art Hotel it is Welcome to Golden Art Hotel Hanoi.A brand new hotel that opening 01st October 2012 features 25 luxurious rooms and suites. We offer convenience to our guests by providing elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Very Quiet Street of Hanoi Old Quarter, approximately few minutes walk to Hoan Kiem Lake and the popular Thang Long Water Puppet Show and about 20 minutes by walk to Ho Chi Minh mausoleum.Indeed, in close proximity to the excellent attractions,convenient for good choice for couple,twin and familias travelers who like quite place to stay in Hanoi Old Quarter.We are young, professional staff who have a lot of experience in hospitality field, and we are friendly, easy going people, always listen and try to answer all of your questions, try to give you best things from our knowledge and understanding. An exceptional that has drawn much praise and repeat business Please come and find for your self why we are the first choice in Hanoi centre. ... more less
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