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“five star service”
4 of 5 bubbles Review of Golden Art Hotel

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Golden Art Hotel
Ranked #5 of 577 Hanoi B&B and Inns
Certificate of Excellence
Boston, Massachusetts
Level Contributor
76 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“five star service”
Reviewed 11 July 2013

We stayed at art trendy hotel for one night prior to going to our cruise at halong bay. Hotel is located in a quiet street in the Old quarter area. Room is nice for a 3 star hotel. Breakfast is good. What truly stands out is their service. I would like to mention Mr. Quan and Ms Yen who really impressed us with their service. We left our baggage and came back to the hotel two days later. We had more than five hours to spend before our flight out, the hotel staff politely showed us directions on some places to visit and a good place to eat authentic vietnamese food. It was raining that time and they even provided umbrellas for our group. Hotel is just walking distance to Hoan Kiem lake. Just be very careful as the old quarter is a cramped area and be mindful with all the motorcycles coming from all directions. It was very challenging and dangerous just to cross a small street.

This hotel is highly recommended! Really Good Value!!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kris l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,330 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (220)
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English first
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 July 2013

My husband and I have just stayed at this hotel for 4 nights. From the minute we walked in the door the service was outstanding and cathy the lady on the front desk made you feel so welcome. Her English is wonderful and she gave us great advice on things to do around Hanoi plus confirmed our tour to halong bay for us and organised airport transfers. All the staff here are incredible though, we're from melbourne and I don't ever think we have got this kind of service even after staying at some 5 star hotels in melbourne. The breakfast is sensational and all included in the package and the hotel is in a great location close to most things so we just walked everywhere. Would def stay here again and again. Thanks again to all the staff, you made our trip to vietnam so memorable.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KMcMellon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hanoi
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 July 2013

Thank you staff who made my stay most memorable.
I always stayed with my local friends whenever I travel to Hanoi to work. But this time I chose not to stick to my habit. It turned out to be a really great experience for my Hanoi stay. Staff here speak great English, very attentive and ready to go out of their way to help whenever I need.
5 stars for the staff. I will come back very soon!

  • Stayed July 2013, travelled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank IDfree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 July 2013 via mobile

So. Where to start. We arrived at 10 in the morning. Hot and worn out after a hectic time at Hanoi airport. It was as though we were friends come to visit... Ushering us into the front lounge and offering us cold towels and a welcome cocktail, as well as hastily seeing if our room was available early. Needless to say, withing 5 minutes we were in our lovely (slightly small, but this is Hanoi..) room. Breakfast was brilliant and the staff always there to help with sortin trains and helping with tips for round town. The hotel is on a street which has extremely restricted traffic flow which is blooming marvellous! A major positive! The only slight gripe was that we had a "quiet" room, that come 7.30 am wasn't overwhelmingly quiet.. (Again have to appreciate this is Hanoi). To finish with a plus, the hotel arranges deals with various local businesses, in this instance we had a deal at the local SF spa, which I must say was also fantastic!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlltheHuehome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
1 review
Reviewed 7 July 2013

I stayed here for 5 nights at the end of my trip to Vietnam. I can't fault this hotel. The staff are superb - they know everyone by name and are what make this hotel like home away from home. The breakfasts are great, with a great selection of western and Vietnamese dishes made to order. My room (and bathroom) was clean and spacious and I was provided with fresh fruit every day. The hotel is centrally located in the heart of the old quarter and i was able to easily to walk to most tourist attractions. I would highly recommend Art Trendy to anyone travelling to Hanoi.

  • Stayed June 2013, travelled solo
    • Value
    • Location
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    • Service
Helpful?
Thank KatG2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 6 July 2013

We stayed at this hotel based on the great reviews on Trip Advisor as well as recommendations of a friend. She had mentioned it was the best hotel they stayed at while in Vietnam, and I would agree. The location is very convenient, right in the Old Quarter yet on a quiet street. When the reception calls a cab, it only takes 1 minute to get one. We had the “Family Suite City View” room and it was very clean and modern, including a desktop computer and fresh fruit every day. The airport pick-up is very efficient and it’s free, which is rather unusual.

The breakfast was excellent, with both buffet items (fruits, fresh juice, bread) and a la carte items from which you can order as much or as little as you want. The pancakes and pho were both good. The staff was also very welcoming and I still think of that welcome mango lassi. Laundry is paid by kilo, which is cheaper than that the “prep item” prices we saw at some hotels. Book early – we made our reservations 2-3 months in advance and the room type we wanted was already not available.

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  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Speedyfroggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quebec City, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2013

we have stayed at Art Trendy Hotel for 3 nights and would like to recommend this hotel to all members of this forum to stay at this hotel and no need to choose others for the following reason:
1> Very clean and new hotel
2> Good location
3> Very help and friendly staff
4> Management system is very smart meeting international standards
5> Cheap price but high quality
6> Good food and best coffee

In all very good hotel to stay.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jimmy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Art Hotel

Property: Golden Art Hotel
Address: 6A Hang But Street, Old Quarter | Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Art Trendy Hotel)
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #5 of 577 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Golden Art Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
uests with shopping Night Market (every friday to sunday) and banking facilities.We also offer all room with air conditioned,in room computer connect with wireless,desk, minibar and 24 hour room service. A convenient place of stay Golden Art Hotel it is Welcome to Golden Art Hotel Hanoi.A brand new hotel that opening 01st October 2012 features 25 luxurious rooms and suites. We offer convenience to our guests by providing elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Very Quiet Street of Hanoi Old Quarter, approximately few minutes walk to Hoan Kiem Lake and the popular Thang Long Water Puppet Show and about 20 minutes by walk to Ho Chi Minh mausoleum.Indeed, in close proximity to the excellent attractions,convenient for good choice for couple,twin and familias travelers who like quite place to stay in Hanoi Old Quarter.We are young, professional staff who have a lot of experience in hospitality field, and we are friendly, easy going people, always listen and try to answer all of your questions, try to give you best things from our knowledge and understanding. An exceptional that has drawn much praise and repeat business Please come and find for your self why we are the first choice in Hanoi centre. ... more   less 
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