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“Amazing Staff and great location!”
Review of Golden Art Hotel

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Golden Art Hotel
Ranked #6 of 604 Hanoi B&B and Inns
Certificate of Excellence
New York City, New York
Level 5 Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Amazing Staff and great location!”
Reviewed 14 November 2013

We booked the art trendy after a change of travel plans, so it was last minute day of the stay. The staff was so amazing, made everything very easy, even alerted us of a discount to take advantage of. We were welcomed by friendly staff who gave us a delicious drink and got us hooked up in the room. Free laptop use and wifi in each room and the breakfast area. Great location, and clean rooms. Free breakfast in the morning was delicious. We couldn't have found a better place for the price for that location and quality!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NoraMango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (229)
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English first
Hue, Vietnam
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2013

My wife & I stayed 4 nights in November '13. We recommend this hotel to others, based on:-

- Modest price, very good value for money.

- Well maintained & very clean.

- Our room, while not particularly spacious, was well-appointed and very comfortable.

- We found the in-house sevices, including breakfast & laundry, were excellent and reliable.

- We thought the calibre of the the staff was quite outstanding. Although they appear to be quite a young team, they presented very well (day & night), their communication skills were very good and they all demonstrated a consistent attitude of courtesy & helpfulness. Nothing seemed to be too much trouble.

The clientelle were mostly international visitors, including adult couples, singles & small groups of various ages (20's to 70's).

Room Tip: Rooms at the back avoid street noise.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Level 4 Contributor
48 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 14 November 2013

I visited Hanoi to see my daughter who is living there. We looked at 2 hotels and Art Trendy was the far superior one. I stayed in this lovely little hotel for 7 days and loved the experience. The staff treated me like part of the family and couldn't have been more helpful. They are very motivated to ensure that everything goes smoothly and made lots of phone calls for me, arranging tailor-made clothes were delivered to the hotel, taxis and generally helping me with anything I asked for- I even borrowed the night porter's motor bike helmet when i didn't have one. The breakfasts are delicious and they packed a takeaway breakfast for my early morning departure. The rooms are spotless, comfortable and have laptops with very good connection in every room. The area is on the edge of the tourist area and therefore has food for the locals- pho, bun cha and bia hoi, all close and great. Walk through to Hang Phen, the next street and enjoy the best coffee at the tobacco & coffee shop run by an older woman and the Chodong Xuan market is a close walk. I plan to return in March and will be booking here again.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank kezoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level 6 Contributor
477 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 321 helpful votes
Reviewed 13 November 2013

I stayed at this hotel for a total of 6 nights in October / November 2013. It is new so everything is shiny and in good working order. The hotel has been finished to a high standard. It's location is perfect on one of the more interesting, less touristy streets of the Old Quarter, yet Hoan Kiem lake is an easy 5-10 minute walk away.

From initial email enquiry, to leaving the staff are all incredibly warm, friendly and professional. It seems genuine and I believe is own to good management and training from the owner Mr Martin.

Particular positives are:

- very good quality and super comfy beds
- contemporary, nicely designed rooms
- excellent breakfast
- staff for whom nothing is too much trouble
- high quality and generous bathroom amenities

I had an issue with the shower head which was very quickly mended, otherwise it was a perfect place to stay in Hanoi. Highly recommended.

Room Tip: Rooms on higher floors will be quieter.
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  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank savvy_dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 November 2013

We stayed in this fantastic little hotel whilst in Hanoi. The room was spacious, clean and very comfortable. The staff were brilliant, so polite, helpful and friendly. The breakfast was great with lots of choice. Your were really made welcome and everyone wanted to make sure that you were happy. Your name was always remembered which made you feel special. In the middle of the hustle and bustle of the busy old town this gem of a hotel was an oasis of peace and calm. We would happily stay here again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stewart m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walton, United Kingdom
Level 5 Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 8 November 2013 via mobile

We only got the chance to stay here on our last night before going home. Such a shame as it's a fantastic hotel. The staff are so welcoming and helpful. We arrived to fresh fruit and a welcome drink (which tasted so good). Our room was perfect, clean and had everything we needed. The breakfast was great with so much choice. It's in a great area. The staff really make this hotel, I didn't get the receptionists name but she was so great (remembering our names). It was a great end to our holiday.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank Laurennewcann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 November 2013

We stayed in this boutique hotel in an interesting part of the old quarter, and the staff could not do enough for us. On arrival we were made to feel like special guests, even though we had not stayed there before. Emily Le booked trips for us to Halong Bay and Sapa and made sure everything went smoothly, including picking us up from railway stations in the wee small hours of the morning. When our Halong Bay trip was curtailed due to an approaching typhoon, Emily gave an immediate refund and organised somewhere for us to stay because Art Trendy was full. The hotel is small, as you would expect in an Old Quarter of any city, but the rooms are clean and the beds are comfortable. We spent quite a bit of time sitting at a table out the front of the hotel watching daily life in the lane unfold, while the staff insisted on plying us with cold water. They also have a shower and clean towels for you to use after you've checked out if you have a late flight, which is welcome after a day in Hanoi heat. The breakfast was probably the best we had on our 3 week trip. We'd certainly stay there again.

Room Tip: We had a Deluxe Quiet Room, and had no problems with street noise.
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  • Stayed October 2013, travelled with friends
    • Value
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Helpful?
1 Thank cherylanne_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Art Hotel

Property: Golden Art Hotel
Address: 6A Hang But Street, Old Quarter | Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Art Trendy Hotel)
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #6 of 604 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Golden Art Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
uests with shopping Night Market (every friday to sunday) and banking facilities.We also offer all room with air conditioned,in room computer connect with wireless,desk, minibar and 24 hour room service. A convenient place of stay Golden Art Hotel it is Welcome to Golden Art Hotel Hanoi.A brand new hotel that opening 01st October 2012 features 25 luxurious rooms and suites. We offer convenience to our guests by providing elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Very Quiet Street of Hanoi Old Quarter, approximately few minutes walk to Hoan Kiem Lake and the popular Thang Long Water Puppet Show and about 20 minutes by walk to Ho Chi Minh mausoleum.Indeed, in close proximity to the excellent attractions,convenient for good choice for couple,twin and familias travelers who like quite place to stay in Hanoi Old Quarter.We are young, professional staff who have a lot of experience in hospitality field, and we are friendly, easy going people, always listen and try to answer all of your questions, try to give you best things from our knowledge and understanding. An exceptional that has drawn much praise and repeat business Please come and find for your self why we are the first choice in Hanoi centre. ... more   less 
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