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“Great hotel in the heart of the Old Quarter”
Review of Golden Art Hotel

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Golden Art Hotel
Ranked #6 of 604 Hanoi B&B and Inns
Certificate of Excellence
Montreal, Canada
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great hotel in the heart of the Old Quarter”
Reviewed 2 December 2013

After a day of travelling coming back from Along Bay, we booked this hotel at the last minute and arrived around midnight starving and tired. When they saw that we were hungry, even if it was very late, they brought us some eggs, toasts, cheese and a hot tea to our room. What a great welcome. The room was fantastic and the bed so comfortable, the breakfast was amazing and the staff is awesome. Even if the hotel is in the old quarter, it is located on a quiet street away from the chaos. They even arranged a private car to the airport. We should have stayed here our entire stay in Hanoi...Would stay here again. Highly recommended.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (229)
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English first
Toronto, Canada
Level 5 Contributor
63 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 30 November 2013

This hotel gets top marks from the first warm welcome to the over-the-top service. The hotel is located off a small street that is blocked off to traffic so there is little street noise at night. The family room suites are spacious and have large shower rooms with rain shower heads. Rooms are very clean. Breakfast is more than ample with fresh fruit, omelettes, and great coffee. The best part is the extraordinary service by the front staff who go overboard to help with a smile. The hotel is centrally located, close to everything. We would come back here the next time we're in Hanoi which we hope is soon.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zinka99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 November 2013 via mobile

Don't let this small little hotel fool you. The friendliness of the staff, the cleanliness of the rooms and the commitment to great service really speaks wonders.

The staff really went the extra mile by trying to remember everyone's name. At no point did I feel like we were being up sold to any services or restaurants. They genuinely wanted to point us in the right direction. Two things that really stood out for me:

1. We returned from our overnight in halong bay and they already had brought our stored luggage up to our room
2. They asked us again for our passports when we rechecked backed in which i thought was strange but then they explained that they delete all our passport info from their data base when we check out. I was glad to hear that they did not keep our personal data.

If you get the chance, get your laundry done by the hotel. We thought we should wait until Ho Chi Minh but it's much more expensive than Hanoi.

Stayed November 2013, travelled with friends
Helpful?
1 Thank Yvonnesaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 November 2013

I was skeptical with the "superb" rating indicated for this hotel, but my 5 nights stay there only confirmed what the others wrote about it. I don't want to blab too much about it as you have to come, stay and enjoy the services provided here. The hotel is small in size but BIG in their offerings. Never had I been so impressed with staff friendliness and eagerness to help make your stay a memorable one.Definitely will come back and stay here again. Here's to Jenny, Charlie and Yen to name a few!! Job well done.

Maas Mazlan

Room Tip: Higher floors are quieter but the 3rd is convenient enough for you to use the staircase as well. Don...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucerias, Mexico
Level 6 Contributor
104 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 29 November 2013

The hotel is ideally located in the old quarter of Hanoi. You can walk within minutes to Hoan Kiem Lake while you go through picturesque streets . They welcome you with delicately cut fresh fruits , a refreshing drink and a cold scented wet facial towel . The staff is very friendly, very helpful and always attentive.They will help you in any way they can , they are amazing ! The rooms have a modern look , the bed is very comfortable. The room is equipped with a minibar where you always find complimentary fresh fruits . At night leave you a little something, like a sweet or candy. The TVs are flat screen . They will give you a map of the city showing you the most important sites , markets, pharmacies, restaurants , banks, cafes. Breakfast is plentiful with a wide variety , from the typical European breakfas , to Asian breakfast . At night or at noon you can go to a restaurant, 2 minute walk from the hotel, called "Highway 4 Restaurant". Lovely food and is not expensive . You'll love the foof for sure. Finally I would like to mention some of the people that really make a difference and have always positive , smiling , friendly attitude. They make you feel at home . Jenny , Kathy , Yen and Charly ... oh and the doorman who works at night whose name I forgot . Thank you very much to all! The hotel , staff and service are 100 % recommended. Congratulations !

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Worldmatka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whistler, Canada
Level 5 Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 28 November 2013

We stayed here for 4 nights then again for another night after returning from a trip to Halong Bay. The free pick up service (if you book 3 nights) worked beautifully. The hotel is perfectly located in a "quieter" spot right in the middle of the Old Quarter. Rooms are comfortable and clean. Breakfast choices are fantastic and the food is well prepared. Although I had my own, they offer a laptop computer in each room. Wi-fi is strong and fast. The thing that makes this hotel so special is the wonderful amazing staff! Everyone is so genuinely warm and friendly - they go out of their way to be helpful. How often do you stay in a hotel where everyone stops by to see you off with hugs in the lobby? At this property, everyone works as a family but more importantly, welcomes you as their family. This is the best!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank helidog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palmer, Alaska
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 November 2013

We stayed here for 3 days when we arrived in Hanoi. We took advantage of their free airport pick up service and it went very well. What a nice thing to be greeted at the airport by your own driver! It was late when we arrived at the hotel , but this did not stop the from treating us like royalty. The breakfast was wonderful and plentiful with a combo of Western and local choices. What really sets this hotel apart was the level of service provided by the staff. They helped us book a junk tour to Halong Bay and also our onward travel to Hue. They really went the extra mile for us and I highly recommend this hotel.

Room Tip: The room we had on the back side of the hotel was very quiet but a little small.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fyrman54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Art Hotel

Property: Golden Art Hotel
Address: 6A Hang But Street, Old Quarter | Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Art Trendy Hotel)
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #6 of 604 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Golden Art Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
uests with shopping Night Market (every friday to sunday) and banking facilities.We also offer all room with air conditioned,in room computer connect with wireless,desk, minibar and 24 hour room service. A convenient place of stay Golden Art Hotel it is Welcome to Golden Art Hotel Hanoi.A brand new hotel that opening 01st October 2012 features 25 luxurious rooms and suites. We offer convenience to our guests by providing elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Very Quiet Street of Hanoi Old Quarter, approximately few minutes walk to Hoan Kiem Lake and the popular Thang Long Water Puppet Show and about 20 minutes by walk to Ho Chi Minh mausoleum.Indeed, in close proximity to the excellent attractions,convenient for good choice for couple,twin and familias travelers who like quite place to stay in Hanoi Old Quarter.We are young, professional staff who have a lot of experience in hospitality field, and we are friendly, easy going people, always listen and try to answer all of your questions, try to give you best things from our knowledge and understanding. An exceptional that has drawn much praise and repeat business Please come and find for your self why we are the first choice in Hanoi centre. ... more   less 
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