From the moment we arrived we were treated with exceptional care and service. I was traveling with my adult daughter and we booked separate rooms. Both of our rooms were excellent. I was surprisingly upgraded to a suite at no additional charge and it was beautiful. My daughter's room was no less comfortable and exceptionally clean as well. The front desk staff spoke very good english and seemed to enjoy taking the extra time to chat with us giving us many useful and spot on tips for dining and getting around. Take their advice on dining, they know the best places and allow them to arrange your taxis for you as well. Hanoi has unscrupulous cabbies but the Art Trendy Hotel only deals with reputable drivers and the fees as small as they are can be paid in advance. We had booked nights on either end of a Halong Bay cruise so we stay there twice with the same great service. I was even allowed to leave a small portion of our baggage there before our departure for our cruise and they held it for me. Hanoi is a brilliant and surprising city and the Art Trendy Hotel was a jewel. Hotels are relatively inexpensive in Hanoi but don't let that fool you. When we booked our rooms we thought it couldn't be so easy and affordable but it is as advertise and definitely a great place to stay.
The day of our departure the staff almost insisted that we accept a breakfast that they would pack up for us to take along before our flight. We left very early in the morning and before the kitchen actually opened. We didn't want to put them out but accepted their offer. The staff arranged for a taxi to be at the hotel precisely at the appropriate time to get us to the airport on time for our early morning flight. They obviously know the routine much better than we do because by the time we arrived at the airport and realized as we woke up a bit more it was so pleasant to have breakfast with us. The food was packaged expertly and it was wonderful. Much better than what we may have grabbed at the terminal. (one dish was mango crepes just to give you an idea)
- Official Description (provided by the hotel):
- uests with shopping Night Market (every friday to sunday) and banking facilities.We also offer all room with air conditioned,in room computer connect with wireless,desk, minibar and 24 hour room service. A convenient place of stay Golden Art Hotel it is Welcome to Golden Art Hotel Hanoi.A brand new hotel that opening 01st October 2012 features 25 luxurious rooms and suites. We offer convenience to our guests by providing elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Very Quiet Street of Hanoi Old Quarter, approximately few minutes walk to Hoan Kiem Lake and the popular Thang Long Water Puppet Show and about 20 minutes by walk to Ho Chi Minh mausoleum.Indeed, in close proximity to the excellent attractions,convenient for good choice for couple,twin and familias travelers who like quite place to stay in Hanoi Old Quarter.We are young, professional staff who have a lot of experience in hospitality field, and we are friendly, easy going people, always listen and try to answer all of your questions, try to give you best things from our knowledge and understanding. An exceptional that has drawn much praise and repeat business Please come and find for your self why we are the first choice in Hanoi centre. ... more less
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