We stayed at the Art Trendy for 6 nights in total so really got to know the staff and in our opinion this surely has to be the best boutique hotel in Hanoi. All the staff were great, genuinely friendly and cared about their guests, right down to the porters and cleaners.Jenny and reception staff all had excellent English but, more importantly, the ability to empathise with their guests. We arrived from a very early flight and as our son is living in Hanoi, he took us to a nearby cafe for coffee before checking in around 10am. We were greeted with cold drinks and fresh fruit and welcome smiles, and to our surprise they quickly got our room ready by 1030 and took our luggage up, so we could settle in and rest (this would be unheard of in the UK!). We stayed 5 nights then flew to Hoi An for 3 nights and were able to leave large luggage there till our return. We were greeted with genuine warmth upon our return and even had our room upgraded to the junior suite for no extra charge for our last night. As we met up with our son frequently, the staff even invited him to have breakfast with us and would not accept any charge for it. Charlie, Shiney and Kathy on reception were always ready to answer our questions and chat and helped out at breakfast to ensure an efficient serving up of the delicious mix of buffet and made to order food. The rooms we occupied were very comfortable and even looking onto street was not too noisy (apart from the cockerel!) as Hang But is a small side street. Thanks everyone, our favourite hotel stay ever.
- Official Description (provided by the hotel):
- uests with shopping Night Market (every friday to sunday) and banking facilities.We also offer all room with air conditioned,in room computer connect with wireless,desk, minibar and 24 hour room service. A convenient place of stay Golden Art Hotel it is Welcome to Golden Art Hotel Hanoi.A brand new hotel that opening 01st October 2012 features 25 luxurious rooms and suites. We offer convenience to our guests by providing elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Very Quiet Street of Hanoi Old Quarter, approximately few minutes walk to Hoan Kiem Lake and the popular Thang Long Water Puppet Show and about 20 minutes by walk to Ho Chi Minh mausoleum.Indeed, in close proximity to the excellent attractions,convenient for good choice for couple,twin and familias travelers who like quite place to stay in Hanoi Old Quarter.We are young, professional staff who have a lot of experience in hospitality field, and we are friendly, easy going people, always listen and try to answer all of your questions, try to give you best things from our knowledge and understanding. An exceptional that has drawn much praise and repeat business Please come and find for your self why we are the first choice in Hanoi centre. ... more less
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