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“Very friendly, helpful and attentive staff” 5 of 5 bubbles
Review of Golden Art Hotel

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Golden Art Hotel
Ranked #5 of 571 Hanoi B&B and Inns
Certificate of Excellence
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very friendly, helpful and attentive staff”
5 of 5 bubbles Reviewed 13 April 2014

The staffs was very friendly, helpful and attentive. They provided us with some helpful information and even go extra miles to prepare takeaway breakfast for our very early airport transfer. Thanks to Charlie for the breakfast. We requested for a hard boiled egg at around 11pm as my friend was hit by motorbike and we need to use it to clear up the bruise and without a complaint, they prepared and sent it to our room. Thumbs up to their great services.


The room came with free fruits, mineral waters and coffee and tea. The room and bathroom is very clean and comfortable.

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KenBon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,312 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (215)
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English first
Tel Aviv, Israel
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 12 April 2014 via mobile

We spent two night in Art Trendy a week ago. Every thing was perfect. The room was clean and very comfortable. Breakfast was tasty with plenty of choice. The staff was amazing and provided us all we needed with a smile.
We will return on the next time in Hanoi

Stayed April 2014, travelled as a couple
Helpful?
1 Thank shaked11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 12 April 2014

We stayed here in mid Dec 2013. Like the other reviewers, I've only got praise for the staff. Genuine, warm, sincere. We had an early morning flight before breakfast was open. They took our orders the day before and packed the most delicious breakfast of sandwiches, sliced mangoes & yoghurt for us (having noticed that we helped ourselves to copious amount of mangoes and yoghurt the other mornings ;) And we had a most lovely send off from the gentleman at the front desk (sorry! I forgot his name :( ) It felt like we were leaving friends.

Rooms were clean and comfortable. Getting anywhere wasn't a problem with taxis that the staff help to flag and instruct before we got on.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KatGrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quezon City, Philippines
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 11 April 2014

This is a late review ....We booked 2 rooms and one of our room was upgraded. Thanks to Sarah - the hotel manager did all her best to provide us what we needed during our stay .To top it all - the biggest surprise was a nice birthday cake served when we arrived from Halong Bay. They served free breakfast,food was great - as I really like Vietnamese dishes.The hotel is small -but its very clean and cozy.

  • Stayed May 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank tina_y2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 11 April 2014

We recently stayed in the Art Trendy Hotel for 2 nights and were amazed by the friendliness & helpful attitude of the staff. They couldn't do enough for us, from booking Ha Long Bay excursion, booking water puppet theatre tickets to great recommendations. We had a triple room & the staff knew each guest's name with always a cheery disposition. Would definitely recommend staying there. Amanda, Alan & William

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Quinlan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thailand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 April 2014

I recently spent five nights at the Art Trendy and, like other reviewers, I was blown away by the1st class service and positive attitude of the staff. I didn't have any issues needing resolutions but the staff was constantly inquiring. The rooms were clean and quiet, breakfast was both delicious and plentiful, and the hotel is located on a small street with no through traffic which you will appreciate due to the constant honking of the vehicles in Hanoi. Finally, I want to thank Kathy at the front desk for doing so much to make my first trip to Hanoi a memorable one.

  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 8 April 2014

Art Trendy is a small hotel with friendly, helpful staff speaking good English and offering excellent customer care, especially Kathy, Charlie and Jenny. They quickly learnt our names and gave good tourism advice whenever asked. Art Trendy is in a small quiet street (of busy Hanoi) and walkable to eateries and tourist areas.
We stayed 5 nights over 4 visits (between Sapa, Halong Bay and Ninh Binh) leaving some luggage with them each time. They sent a staff member with us to our night Sapa train, who collected our tickets and helped us right inside our train cabin. On return to Hanoi, about 6am, a staff member was at the train station to collect us. Free showers were then available and an early check in offered.
Free wifi, and free internet via a laptop in our room and 2 laptops and a printer are available in the foyer.
Airport service transfers were smooth and cost US$18.
A take away breakfast was made, when we had an early flight out of Hanoi. Overall, a wonderful hotel experience.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 774Deb774
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Art Hotel

Property: Golden Art Hotel
Address: 6A Hang But Street, Old Quarter | Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Art Trendy Hotel)
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #5 of 571 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Golden Art Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
uests with shopping Night Market (every friday to sunday) and banking facilities.We also offer all room with air conditioned,in room computer connect with wireless,desk, minibar and 24 hour room service. A convenient place of stay Golden Art Hotel it is Welcome to Golden Art Hotel Hanoi.A brand new hotel that opening 01st October 2012 features 25 luxurious rooms and suites. We offer convenience to our guests by providing elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Very Quiet Street of Hanoi Old Quarter, approximately few minutes walk to Hoan Kiem Lake and the popular Thang Long Water Puppet Show and about 20 minutes by walk to Ho Chi Minh mausoleum.Indeed, in close proximity to the excellent attractions,convenient for good choice for couple,twin and familias travelers who like quite place to stay in Hanoi Old Quarter.We are young, professional staff who have a lot of experience in hospitality field, and we are friendly, easy going people, always listen and try to answer all of your questions, try to give you best things from our knowledge and understanding. An exceptional that has drawn much praise and repeat business Please come and find for your self why we are the first choice in Hanoi centre. ... more   less 
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