We arrived 3AM last April 23rd 2014 and realized we only booked for 3 people and there's 4 of us. We decided to pay an additional amount instead & stay together in 1 room. After checking in, around 4AM, they called us, apologized for the inconvenience & told us they'd reduce the extra charge instead even if it was our fault. They also made sure our Halong Bay cruise would be a great & a hassle free experience and they were successful!
On our 2nd night, we got so hungry but can't find any open resto pr convenience store so Shiny & Nom cooked noodles & prepared coffee for us in an ungodly hour with no charge. Other staff Katthy, Soo, & Anh Duong also treated us really nice. They made us feel how hospitable people are from Hanoi.
The way they treated us during our stay made us love the culture & the people from Hanoi. We will definitely go back there someday & recommend Art Trendy to our friends. Cám òng guys!
- Official Description (provided by the hotel):
- uests with shopping Night Market (every friday to sunday) and banking facilities.We also offer all room with air conditioned,in room computer connect with wireless,desk, minibar and 24 hour room service. A convenient place of stay Golden Art Hotel it is Welcome to Golden Art Hotel Hanoi.A brand new hotel that opening 01st October 2012 features 25 luxurious rooms and suites. We offer convenience to our guests by providing elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Very Quiet Street of Hanoi Old Quarter, approximately few minutes walk to Hoan Kiem Lake and the popular Thang Long Water Puppet Show and about 20 minutes by walk to Ho Chi Minh mausoleum.Indeed, in close proximity to the excellent attractions,convenient for good choice for couple,twin and familias travelers who like quite place to stay in Hanoi Old Quarter.We are young, professional staff who have a lot of experience in hospitality field, and we are friendly, easy going people, always listen and try to answer all of your questions, try to give you best things from our knowledge and understanding. An exceptional that has drawn much praise and repeat business Please come and find for your self why we are the first choice in Hanoi centre. ... more less
- Reservation Options:
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