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“Very Comfortable Hotel”
Review of Golden Art Hotel

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Golden Art Hotel
Ranked #6 of 601 Hanoi B&B and Inns
Certificate of Excellence
Pontianak, Indonesia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very Comfortable Hotel”
Reviewed 1 June 2014

I was very happy to stay at Art Trendy hotel because the service is very good. Beautiful interior rooms, delicious breakfast menu and the hotel staff allow us breakfast early because we had to check out early to catch our flight in the morning.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Windi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,371 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 June 2014

Fantastic boutique hotel in a quiet street with character and the most friendly and helpful staff that I have experienced for a long time, especially Kathy. Nothing was too much for them to help with, including recommendations for great local food nearby and assistance with taxis to sights and the airport. The room was lovely (I even got an upgrade). Location is just a 10 min enjoyable walk through the charming streets of the old town. I loved this hotel and will stay here again for my next visit. People make a place what it is, and the staff here make Art Trendy Hotel an excellent place to stay in the centre of lovely Hanoi.

Room Tip: use the staff's recommendations for local restaurants, especially the Bun Cha
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2014 via mobile

Probably the best hotel I have ever stayed in. Although small and not 5 starr it gives more than 5 starr service. Everything is clean neat and tidy. Staff always happy to help and always cheerful. Will certainly return here when I visit hanoi again. A must stay.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Keiran J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Art Trendy Hote... H, Guest Relations Manager at Golden Art Hotel, responded to this review, 31 May 2014
Dear Mr. Keiran,

Thank you for having taken the time to share your experience at our hotel. Your feedback is extremely important to us. 

Thank you for all of your complimentary and kind words regarding our high standard of services. We genuinely have a passion for all of our guests and we are glad that they can feel it like you did.

Hope that you will come back to see us in the near future!

Thanks you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
Reviewed 27 May 2014 via mobile

Although they mixed up my booking for first night, they had quick recovery service to their sister hotel and got me an upgrade for room later. I got a free upgrade for a reasonable price halong bay tour. <3 the staff are professional and passionate in their job. Kathy is sweet n nice especially. Will definitely go back if I go back Hanoi again. Cons: the street is hard to locate on the map

Stayed April 2014, travelled solo
Helpful?
Thank WeeLiang S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, null, Singapore
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 May 2014

Great service from the free airport pick up till the end of the stay. The reception was very helpful and sincere. Location is ideal if you want to explore the Old Quarter of Hanoi. Would definitely stay here again!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Minzhen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Art Trendy Hote... H, Guest Relations Manager at Golden Art Hotel, responded to this review, 31 May 2014
Dear Minzhen,

Thank you for all of your complimentary and kind words regarding our high standard of services. We genuinely have a passion for all of our guests and we are glad that they can feel it like you did.

Again, thank you so much for staying with us. We wish you all the best and look forward to welcoming you many other times!
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 May 2014

Have recently just left the Art trendy Hotel and we really cannot praise this place enough!!Having just arrived from Australia and being hit with the Hanoi humidity the welcome cool drink and fruit platter hit the spot.We asked for a quiet room and wasn't disappointed.Room 303 was spot on.Clean,spacious,computer in the room(if you need one) and not one sound of any scooter horns.Katthy from reception went above and beyond for us.Having left for a trip to Halong Bay and heading to SAPA the night we returned.Katthy insisited we come back to the hotel for a shower and even got a menber of the hotel to accompany us to the train station.Not only that, he carried our bags, got us safely on the train and into our sleeper at no extra cost(although we did tip he did so much for us).The hotel is in a great location, only 5 minute walk from the hustle and bustle of the famous Bai Hoi corner.Only another 2 minutes to the lake.I sit writing this in SAPA and Katthy even insisited we can again return to the hotel from the train,to shower before our onward journey.Nothing is too much for the staff.Would recommend to anyone.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keel79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanoi, Vietnam
1 review
Reviewed 26 May 2014

Blown away by the service - incredibly considerate, knowledgable, helpful, polite... Breakfast is a treat, the rooms are best in boutique and the location is in the heart of Hanoi! Wonderful stay! Would thoroughly recommend and would absolutely stay again

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lotuslion79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Art Hotel

Property: Golden Art Hotel
Address: 6A Hang But Street, Old Quarter | Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Art Trendy Hotel)
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #6 of 601 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Golden Art Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
uests with shopping Night Market (every friday to sunday) and banking facilities.We also offer all room with air conditioned,in room computer connect with wireless,desk, minibar and 24 hour room service. A convenient place of stay Golden Art Hotel it is Welcome to Golden Art Hotel Hanoi.A brand new hotel that opening 01st October 2012 features 25 luxurious rooms and suites. We offer convenience to our guests by providing elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Very Quiet Street of Hanoi Old Quarter, approximately few minutes walk to Hoan Kiem Lake and the popular Thang Long Water Puppet Show and about 20 minutes by walk to Ho Chi Minh mausoleum.Indeed, in close proximity to the excellent attractions,convenient for good choice for couple,twin and familias travelers who like quite place to stay in Hanoi Old Quarter.We are young, professional staff who have a lot of experience in hospitality field, and we are friendly, easy going people, always listen and try to answer all of your questions, try to give you best things from our knowledge and understanding. An exceptional that has drawn much praise and repeat business Please come and find for your self why we are the first choice in Hanoi centre. ... more   less 
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