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“Excellent hospitality and service” 5 of 5 bubbles
Review of Golden Art Hotel

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Golden Art Hotel
Ranked #5 of 569 Hanoi B&B and Inns
Certificate of Excellence
Singapore, Singapore
Level Contributor
215 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
“Excellent hospitality and service”
5 of 5 bubbles Reviewed 25 June 2014

Art Trendy is the younger sister of Art Boutique - comparing the two, Boutique's location is slightly more convenient but as a result, usually noisier due to traffic noise. Trendy is located in a quiet and safe street with mainly hardware stores. Its rooms are quieter.

The staff are extremely hospitable and helpful, from the beginning when you receive a welcome drink, to their initiative in helping guests with luggage. When our Halong Bay cruise was cut short by weather conditions we were placed for one night in Art Boutique. We also booked our Sapa package with them, and they took care of everything for us. But from speaking to other people on our trips, you may get a better price if you book with an external agent. On the other hand, we were glad that we booked our Halong Bay cruise with them as we got a good refund, possibly better than those who booked with external agents.

The breakfast is fantastic too - you can order anything from the menu with no limit on how many items you order, and you can help yourself to the continental (but small) spread of fruits and bread. I really liked their pho ga (chicken noodle soup).

I recommend taking up their airport transfer service - the price is similar to what you will get quoted at the airport (even after hard bargaining) and the meter price, and it saves you the trouble of bargaining like crazy with taxi drivers.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rachel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,312 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (215)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

We had an excellent time staying at Art Trendy for two nights. It is a small hotel run by english speaking, very knowledgeable and helpful staff.It is spotlessly clean and has free use laptops and wifi in every room !! so that was a big plus.. The hotel is in the heart of old quarter , therefore all sights are within walking distance , and it made a big difference to us, as we were planning to see hanoi on our own , rather than on a conducted trip. The staff recommendations on what to see and what do do were accurate and balanced and all turned out exactly as we were told. The hotel has only a few rooms and only serves breakfast ( good one) , but it suited us fine , as we were out all day, and every evening we ate out at a new restaurant - one happy problem is that there are too many choices. There were several good ones around the lake . Even the night market and local shopping is in the vicinity.

Room Tip: Ask for a room with a bigger bathroom.
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank akka29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 22 June 2014

We stayed in the Art Trendy for 4 nights at the beginning of our trip. We were not disappointed. It is a modest sized hotel but you can step out the front door into the heart of Hanoi ( but our room was not noisy ) and it is just about far enough away from the main tourist area to give you more of a feel for the "real" Hanoi. and if you want to be in the heart of tourist-land it is only a short walk away - or a shorter taxi ride. the room was very clean with all amenities including it's own laptop which was handy. Breakfast was nice, perhaps a little more choice wouldn't go astray but that's just being extra critical. However, the best thing about the hotel was the extremely friendly staff who just could not do enough for you and were always there to greet you with a smile and offer assistance if required. We would happily stay at this hotel again and can only recommend it very highly.

Room Tip: Our room was on the 5th floor which probably helped with it being a nice quiet room.
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 22 June 2014

It was my first time travel to Hanoi. Staying in Art Trendy hotel is the right choice if anyone wish to stay in Old Quarter of Hanoi. The outlook of hotel looks small but you can get almost everything while you staying there. The people there is so kind & helpfulness which warm our heart. For sure I will stay in this hotel again if I travel there in future.

Kathy has helped me to choose a right and wonderful cruise package for Halong bay. Every staffs in Art Trendy are very friendly and they are the person you can trust.

Thanks so much Art Trendy to making our stay in Hanoi so awesome.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Bryan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

i have done alot of traveling in southeast asia, and i can honestly say i have not experienced
a more helpful and friendly staff, especially chris and kathy, they literally brought me to the
train station for my trip to sapa, got my train ticket for me and put me in the right cabin all
with a smile on there face expecting nothing in return, on my return from sapa they were there
to greet me with the same smile, tell me where else in the world they would do this as just
part of there job, breakfast was great, room clean, very helpful staff, i cannot recommend this hotel
enough, thanks to all of you for making my trip so enjoyable...

  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank robdesalvo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoi An, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 June 2014 via mobile

Our family of four (kids 8 & 10) stayed here for three nights, extending our stay from our original one night booking. Art Trendy felt like a home away from home thanks to the attentive & kind staff, particularly Katthy. We would retreat back here to recover until our next foray into the craziness of Hanoi. Chris organised our trip to Halong Bay & tickets to Danang with efficiency & excellent communication. They even accompanied us to the train to make sure everything went smoothly! Highly recommend this hotel.

Stayed June 2014
Helpful?
Thank Sebowskis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 10 June 2014

We stayed at this hotel twice in June inbetween a trip to Halong bay for 3 nights and can honestly say I have never experienced any better customer service from any hotel anywhere in the world. My partner travels 6 months a year with his job and can also say the same. From the welcome drinks on arrival, to showing you to your room, helping with the local area, nothing was too much trouble for the staff of the hotel, and touches such as greeting you by your first names when you arrive back at the hotel after a day out and asking how your day was, were lovely. The hotel itself is a lovely trendy little hotel with everything you could need to escape from the hustle and bustle of Hanoi. We travelled to Halong bay for my 40th birthday, and when I arrived back at the hotel the day after my birthday they had decorated our room with balloons and a happy birthday sign, and had had a birthday cake made for me with my name on it and left it on the bed. Truly amazing customer service from a small hotel, we would recommend anyone who stays in Hanoi to choose this hotel and experience the best little gem of a place you could ever wish to stay, thankyou Art Trendy for making our stay in Hanoi a very memorable one ;)

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emfieldman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Art Hotel

Property: Golden Art Hotel
Address: 6A Hang But Street, Old Quarter | Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Art Trendy Hotel)
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #5 of 569 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Golden Art Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
uests with shopping Night Market (every friday to sunday) and banking facilities.We also offer all room with air conditioned,in room computer connect with wireless,desk, minibar and 24 hour room service. A convenient place of stay Golden Art Hotel it is Welcome to Golden Art Hotel Hanoi.A brand new hotel that opening 01st October 2012 features 25 luxurious rooms and suites. We offer convenience to our guests by providing elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Very Quiet Street of Hanoi Old Quarter, approximately few minutes walk to Hoan Kiem Lake and the popular Thang Long Water Puppet Show and about 20 minutes by walk to Ho Chi Minh mausoleum.Indeed, in close proximity to the excellent attractions,convenient for good choice for couple,twin and familias travelers who like quite place to stay in Hanoi Old Quarter.We are young, professional staff who have a lot of experience in hospitality field, and we are friendly, easy going people, always listen and try to answer all of your questions, try to give you best things from our knowledge and understanding. An exceptional that has drawn much praise and repeat business Please come and find for your self why we are the first choice in Hanoi centre. ... more   less 
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