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“Great!” 5 of 5 bubbles
Review of Hanoi Old Town

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Hanoi Old Town
Ranked #13 of 569 Hanoi B&B and Inns
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great!”
5 of 5 bubbles Reviewed 27 June 2014

I stayed only one night but had an great expirience. Heres why:
- Exelent location just in the center of the buissy old town
- Nice, clean room
- Comfortable beds
- Nice bathroom with hot shower with soap, shampoo, and toothbrushes.
- Cheap, but does not feel like it.
- Wifi
- Cozy, light restaurant, where I was served complimentary breakfast with a sweet smile, even though I showed late.
Last but best :)
*Incredible friendly and sweet staff, who went out of their way to help you and give you the best prizes.
Will for sure stay again and hang out with the sweet staff.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Poul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Albuquerque, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

I was in and out of Hanoi three times over the course of my month in Vietnam and based on the pleasantness and ease of the first stay, returned here every time. Comfortable and clean given the budget and a wonderful staff whom it was always a joy to return to and be met with smiles and questions about my travels. They made this place feel like home away. Recommended.

  • Stayed June 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 24 June 2014

Located in Mat Street in the Old Quarter, Hanoi Old Town Hotel is in the heart of the area. It is extremely good value for money, $7.50 (US) per night p.p, which included breakfast. The staff were helpful and welcoming. When we asked about buying supplies for our upcoming trek we were invited to accompany Amber to the market where she negotiated for us( it was our first day and not sure how things worked), she then invited us to carry on to the fish market with her which was an experience. The staff did not push us to join tours as we hear they do in some hotels.
Our room was located at the back of the hotel and we had no problem with noise and slept well. There was air-conditioning in the room , which was great as it was pretty hot in May. We left our bags there for 7 days while we trekked in the North and again when we went overnight to Lan Ha Bay, which was appreciated. Would recommend this hotel esp for those travelling on a budget.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank 23Michelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
198 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

Old Town Hotel is perfect for those on a budget. It's very clean and comfortable with good size rooms, hot showers with shampoo etc. provided. Air-con and wifi worked perfectly while we were there. Breakfast, which was included in the room rate, was good and I really loved the breakfast room which was airy and had nice views of the streets below. Location is perfect and everything in the Old Town is within walking distance. The staff were really amazing, they were always smiling, helpful and very attentive. They look after your every need. On Friday nights they organise beer pong games with free beer for the winners. They also have happy hours every evening. The morning we checked out to leave for the airport, the really nice young man at reception had toasted egg sandwiches waiting for us to take in the taxi! I will definitely stay again when we return to Vietnam.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lonan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanoi Old Town H, General Manager at Hanoi Old Town, responded to this review, 21 June 2014
Dear Lonan
Thank you so much for your time to write a review for us on tripadvisor.
I and our team are glad to know that you have great stay at our hotel.
We always effort our best to bring our custommer the comfortable stay and value of the payment.
We hope that we have chance to serve you again
Regards
Vinh le

Email : bookings@hanoioldtown.com
Phone :+84945860863
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 June 2014 via mobile

Le Van Tiep organised a flawless trip through Vietnam almost instantly upon arrival leading to a very smooth and easy stay.

The hotel itself is all, and more, than what is to be expected of the price asked.

What really made our short stay was the staff. Tiep seemingly managed to run the entire hotel single-handedly: manning the front desk; serving all the food; taking the laundry; delivering us to our train door the list goes on.

All in all a very pleasant and great value hotel.

Stayed May 2014, travelled with friends
Helpful?
1 Thank Hugo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanoi Old Town H, General Manager at Hanoi Old Town, responded to this review, 18 June 2014
Dear Hugo T

Thank you very much for your time to write a review for Hanoi Old Town Hotel

I and Our team are glad to know that you have been enjoy your stay at our home.
.
Your experiences and feedback about our services are very important to us and other guests.

We will continue improving our services to serve you better. So we look forward to seeing you again in the future.

Best Regards,

Vinh Le ( Hotel Manager )

Email: bookings@hanoioldtownhotel.com or call : +84945860863
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nagoya, Japan
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

When I got off the plane a man was there to greet me(friendly guy).The vehicle I traveled in was new and clean.It was very humid when I stepped out of the car at the Hanoi old Town Hotel.Great service from the time I stepped off the plane until it was time for me to get back on again.Rooms were air conditioned and and very clean.The breakfast was delicious and they had a big selection from a set menu.The staff was very honest.I really enjoyed talking with the staff and was sad to go(good people).Great affordable hotel.I would recommend this hotel to anyone,especially if your caught out after curfew(midnight).Merely push there buzzer or knock on the shutter and someone will open it right up and let you in.Theres a young man that sleeps just on the other side of the shutter to make sure someone is there to see there hotel guest get back into the hotel safely.Some hotels don't have this service and you could find yourself stuck in front of your hotel until 4 or 5 a.m.Again,I highly recommend this hotel by far.I had an awesome time there.

  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Marshall W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 6 June 2014 via mobile

My two brothers and I used Hanoi as a base for travels around North Vietnam and ended up staying here a total of three times. We stayed in a different triple room each time, and each was a comfortable, air-conditioned retreat from hot and crazy Hanoi.

For the price, I would highly recommend and definitely stay again. Great location. Very friendly and helpful staff.

Stayed June 2014, travelled with friends
Helpful?
2 Thank Evan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Old Town

Property: Hanoi Old Town
Address: 95 Hang Chieu | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 569 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Old Town 3*
Number of rooms: 25
Official Description (provided by the hotel):
Hanoi Old Town is a newly renovated 3 star hotel in the hear of Hanoi's Old Quarter. We are proud to be one of the first hotel owned and run by a westerner in Hanoi's Old Quarter. At Hanoi Old Town hotel, we offer 28 luxurious and boutique rooms with full of modern and well-equipped furniture which meet all guests’ standard. We also offer the best priced, highest standard tours and travels for Vietnam for all budgets. By taking a little time to stay here with us, you will enjoy amazing and unbelievable experiences never felt before. We ensure to make every effort to accommodate all guests staying here. Book with Hanoi Old Town Hotel today to guarantee a truly amazing stay in Hanoi, one of the most exciting, vibrant and captivating city in South East Asia. ... more   less 
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