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“Amazing boutique hotel in the heart of Hanoi”

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Golden Sun Palace Hotel
Ranked #16 of 600 Hotels in Hanoi
Certificate of Excellence
Reviewed 16 April 2014

The hotel his brand new, the rooms and bathroom are clean and really comfortable + the breakfast included with the room is really good.

The big difference for us with this hotel was the amazing services provided by the staff Flower, Bruce and Julia. The three of them helped us to book train ticket, hotel, flight and tours even if they had no agreements with the hotel/ tours we choose for the next leg of our trip.
We would definitely come back for a third stay if we need to pass trough Hanoi again.

Room Tip: room 104 his really quiet with the double door to block
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  • Stayed: April 2014, travelled as a couple
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Thank Vincent S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 16 April 2014

We spent a few nights here on our way from Phong Nha to Sapa. We truly enjoyed our stay here: the staff was just lovely, we were given fresh fruit juice the minute we walked in, our room was one of the nicest ones we ever stayed (it was on good offer in booking.com, otherwise the place would have been way out of our budget) and the breakfast included was nice with a good choice of different dishes you can chose from. Our room was really quiet and cleaned every day.

Would love to stay again now that we're heading back to Hanoi, but the deal for the cheap price is over, so we have to somewhere else.

We highly recommend this place!

Room Tip: Ask for a high floor!
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  • Stayed: April 2014, travelled as a couple
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1  Thank Wyrren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

I had a great stay in this hotel which is very well located in the Old city. Close to everything you need (shops, restaurants, the lake,...).
I stayed in the family room on the 6th floor, and my parents in a superior room on the 4th floor. Rooms are very tidy, service is perfect.

The hotel is next to a school and from the Family room, it can be noisy early in the morning when the lady in the school starts talking in the microphone... Better sleep with earplugs. It is very quiet at night though.

The hosts Bruce, Julia and Flower were always available and made sure we had everything we needed. Of course, apart from the persons mentioned above, all the staff was lovely, from the cleaning ladies to the team in the kitchen preparing our breakfast.
Special thanks to Bruce who was very helpful from the beginning to the end : he helped us book a 1 day trip to Halong Bay + a trip to Sapa (including train tickets, hotel and guide there) with a short notice from our side adding 2 more persons in our trip. I forgot my camera in the car for the transfer to the airport... and he suggested to bring it back to me at the airport. Unfortunately it was too late, I had to check in, but he got it back to the hotel and suggested to deliver it to a relative of mine leaving in Hanoi...!
Best service I ever had so far in a hotel, they do their best to make you feel comfortable.

I would definitely recommend this hotel if you stay in Hanoi.

  • Stayed: April 2014, travelled with family
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Thank alicia_y7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

When we reach the hotel they services us welcome drink and some fruit upon we waiting for check in. Within 5min walk to night market (Friday-Sunday). Room & Bathroom clean, Bed comfortable. I will be back.
Thanks to staff who make the breakfast for us on our last day at Hanoi.
(As I know breakfast time its start at 6.30am) when the staff notice we must depart hotel to airport at 6.30am they willing to early half an hour, make the breakfast for us.
Thanks for all.......


p/s:no fitness centre

  • Stayed: April 2014, travelled with friends
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Thank exthersky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2014

Will definitely stay here on future trips to Hanoi. The staff was friendly, the rooms were clean and it was a great value for the price! Breakfast was also good and the staff was very accommodating in helping to make arrangements.

  • Stayed: April 2014, travelled as a couple
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Thank Kyle905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2014

A lovely hotel right in the heart of the old city. Room was gorgeous and was complete with fresh flowers (even in the bathroom!) Everything you need to escape the occasionally hectic streets of hanoi. The only minor issue I noticed was that the halls are made of marble so sound echoes a lot, which can be annoying at night. But if you sleep with earplugs then it's no problem. Definitely a little gem in Hanoi. Flower and Bruce were wonderful hosts and answered all my questions.

  • Stayed: March 2014, travelled solo
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Thank clairespice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2014

If I went back to hanio I would book this hotel again. The service and rooms was excellent. Prime location.the people couldn't do any more for us. Thanks for a great stay..............
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  • Stayed: February 2014
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Thank Pravina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Sun Palace Hotel

Address: 33 Hang Quat Street, Hanoi 10000, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #16 of 600 Hotels in Hanoi
Price Range: £28 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Golden Sun Palace Hotel 3*
Number of rooms: 9
Official Description (provided by the hotel):
Welcome to Golden Sun Palace !The brand new Golden Sun Palace just opened on 30th Dec, 2012Hanoi’s newest boutique hotel combine’s modern architecture and features with traditional Vietnamesestyle in 29 well appointed rooms. Located in the heart of the Hanoi Old Quarter on historic Hang QuatStreet, it is a short walk to the Night Market Hoan Kiem Lake, the Water Puppet Theatre. ... more   less 
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