Special Thanks to Tuyet Lan and her Crew that made our stay outstandingly brilliant! Their exceptional level of customer service is almost unparalleled. They go the extra mile to provide a wealth of accurate and useful information on locality, service was prompt and they all made a good effort to remember the names of ALL the hotel guests which adds a very special personal touch to guests feeling very at home in a foreign land. Chatting with them brightens your day to start and ends your day with a lasting smile. They never failed to open the door, carry your luggage for you or greet you with a smile every time they see you. Their communication skills in English is very good and easy to understand too. They are very motivated to serve each and every customer with their best and you really feel each and every of their sincere amiable character. The duty receptionist walk over every morning to personally sit and serve you the 1st meal of the day. Their Hospitality is unmatched!
The hotel rooms are clean, seemingly new and well maintained with all the necessary facilities in place as you would expect or even not anticipated for the price of the room you paid for. Hair dryer, safe, fridge, TV with lots of channels, nice warm comfy beds, rain shower and shower heads, fast dedicated wifi router PER ROOM and even a laptop in each room for guests to use.
There's even a balcony with a nice little swing in our room over looking the streets in the old quarters. The price paid for this hotel is more than reasonable and value for money. It definitely left us with an ineradicable imprint. Oh did i forget that they surprise us with heartshaped gift boxes of jello after each housekeeping?
- Official Description (provided by the hotel):
- Welcome to Hanoi Art Boutique Hotel. Cozy well located in the center of the historic Old Quarter Hanoi,Hanoi Art Boutique Hotel is surrounded by the energy, atmosphere and incredible street food of Hanoi. Indeed, this hotel is within walking distance of the Hoan Kiem Lake and the popular Thang Long Water Puppet Show, St Joseph's Church, Dong Xuan Market , tons of restaurants and about 15 minutes by walking to Ho Chi Minh mausoleum and the Temple of Literature (Van Mieu).With 5 different room types which fully feature 35 well appointed rooms and suites;Hanoi Art Boutique Hotel offers the most convenience to guests by providing standard elevators, Cozy restaurants, complimentary daily breakfast and other great amenities you can expect from a 3 star hotel in the Old Quarter. The modern facilities and amenities for all rooms with air conditioned and in room laptop connecting with wireless, desk, mini-bar and 24 hours room service, nightly turn-down service makes Hanoi Art Boutique Hotel becomes a good choice for couple, twin or families travelers who prefer a quiet place to stay in the hustle of bustle Hanoi Old Quarter.The young friendly and professional team at Hanoi Art Boutique Hotel who have a lot of experience in hospitality field, always listen and try to answer all of your questions, try to give you best things from our knowledge, understanding. We are dedicated to make the guests experience as close to the perfect and beyond and moreover the services comes from our heart will make you feel like a home away from home. ... more less