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“Fantastic guesthouse”
Review of Hanoi 3B Hotel

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Hanoi 3B Hotel
Ranked #12 of 651 Hanoi B&B and Inns
Certificate of Excellence
Reviewed 11 October 2013 via mobile

Stayed here for 3 nights early October. We pre booked a room a few nights before we stayed and were emailed to ask of we wanted to be picked up from the airport which we did and it was very hassle free, just what we wanted at 11pm. We were given a welcome drink and given a map which was very helpful. The staff are so nice and friendly always helping people. Dragon the owner was lovely and booked us a trip to halong bay and also sorted our train tickets. The rooms were great and had everything we needed, nice comfortable bed, lovley bathroom, safe, wifi, fridge, tv etc. fantastic location on a very busy street full of bars, restaurants, travel agencies, currency exchange. Breakfast buffet was good, eggs, noodles, toast, fruit, pancakes. Computers in reception for guests to use. They booked us a taxi to the train station and a member of staff followed us on his motorbike to help us with our bags and make sure we got on the right train - such fantastic service!! Would definitely recommend this place and would stay here again as the price, rooms, location and best of all staff, are amazing.

  • Stayed: October 2013
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Thank Dom_and_Jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this reviewResponded 29 October 2013

Dear Dom and Jane,

I am truly grateful for your feedback and thank you very much for sharing your experience at Hanoi 3B Hotel in Tripadvisor.com. And thank you also for your compliment that we are a fabulous hotel.

I am so glad that you have enjoyed our service and our staff are receptive and attentive to your every need and really make your stay a memorable.

I am looking forward to your next visit.

Yours sincerely,
Management of Hanoi 3B Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 9 October 2013

I stayed in Hanoi Guesthouse on 24 September 2013 and Hanoi 3B Hotel both on Ma May Street. They were both clean, comfortable and quiet. The staff couldnt be more welcoming and accommodating. They helped me with my travel plans. I felt very welcomed by both Hotels. The breakfasts are a good mixture of western and Vietnamese food so something for everyone. Both hotels are located in the Old Quarter with easy walking distance to a lot of Hanoi sights. e.g The water puppet theatre. There are computers with WIFI in reception that guests can use. I would definitely recommend these hotels which make your stay in Han oi a happy one. Really good value for money.

Room Tip: Book ahead to secure a room, this is a popular hotel.
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  • Stayed: October 2013, travelled solo
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Thank KarenBalmforth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this reviewResponded 22 October 2013

Dear Ms Karen,

It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay.

Thank you for recognizing our effort and we certainly look forward to welcoming you back for another memorable hotel experience in the near future.

Have a great on your next trip.

Your sincerely,
Hanoi 3B Hotel team.

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Reviewed 8 October 2013

Booked into this hotel from reading reviews from other travellers - and wasn't disappoited. We are a family of 5 so needed two rooms. The staff were great in their communication and booked two rooms on the same floor. The floors have three rooms per floor.The room (double.) facing the street was large and had a small balcon. Our other room (a triple) was at the rear. Limited natural light, but the aircon worked great and it wasn't stuffy. The whole hotel was clean. Breakfast was OK. Eggs / Bacon / noodles / toast / cornflakes / juice and some other items. Pancakes could be cooked on request. Staff were fantastic. Excellent english and a real desire to provide good service. Location was great. Overall an excellent experiance for the amount paid - $61US per night in total for two rooms.

Room Tip: If they recommend eating at the Orchid resturant (about 40 mtrs away) go there !! Food / Service / a...
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  • Stayed: October 2013, travelled with family
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Thank Cameron37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this reviewResponded 22 October 2013

Dear Mr Cameron and Family,

It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay.

Thank you for recognizing our effort and we certainly look forward to welcoming you back for another memorable hotel experience in the near future.

Have a great on your next trip.

Your sincerely,
Hanoi 3B Hotel team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2013

I would recommend this hotel to anyone travelling in Hanoi. Service was impeccable with staff really going out of their way to make our experience exceptional. We arrived early in the morning on the overnight bus from Hue. Since it was well before check in time- our room was not yet ready so staff arranged for us to be placed in Hanoi Guest House (Sister hotel a few buildings along) in a more expensive room at no extra cost. We then stayed 3 more nights at Hanoi 3B. Staff were always very attentive and were very helpful in organising tours. Good buffet breakfast, great location, clean and comfortable rooms and excellent value. Thank you for a lovely stay!

  • Stayed: September 2013, travelled as a couple
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Thank Ayla A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this reviewResponded 22 October 2013

Dear Ayla,

I am truly grateful for your feedback and thank you very much for sharing your experience at Hanoi 3B Hotel in Tripadvisor.com. And thank you also for your compliment that we are a fabulous hotel.

I am so glad that you have enjoyed our service and our staff are receptive and attentive to your every need and really make your stay a memorable.

I am looking forward to your next visit.

Yours sincerely,
Management of Hanoi 3B Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2013

Clean, comfortable rooms, helpful friendly staff, all you could need in hanoi!
We booked our ha long bay tour through the hotel and it was everything advertised. Breakfast was varied and tasty. Showers might be a bit low but I'm 6ft3 and it didn't ruin my trip.
Staff always willing to help, and laid out a nice Sunday meal for the guests which was a very nice touch.
All in all, great value and a great stay!

  • Stayed: August 2013
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Thank jalark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this reviewResponded 22 October 2013

Dear Jalark,

It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay.

Thank you for recognizing our effort and we certainly look forward to welcoming you back for another memorable hotel experience in the near future.

Have a great on your next trip.

Your sincerely,
Hanoi 3B Hotel team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2013

The room was nice, very very clean, big enought (i booked a deluxe room), quiet (i asked a room on the opposite side of the street). There are plenty of restaurants around. The staff was both helpful and nice. And the buffet breakfast was really really good...
I was 100% happy with this hotel, and would go back there for sure!

  • Stayed: September 2013, travelled as a couple
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Thank adrienBpepo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this reviewResponded 7 October 2013

Dear Mr Adrian,

It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay.

Thank you for recognizing our effort and we certainly look forward to welcoming you back for another memorable hotel experience in the near future.

Have a great on your next trip.

Your sincerely,
Hanoi 3B Hotel team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2013

The rooms are nice clean and comfortable. My friends have a good time staying here. The hotel is located in perfect location for people who are crazy about shopping and dining!! :) Lobby and breakfast area seemed a bit too small .. but hey .. we are a group of 25 people!!

  • Stayed: September 2013, travelled with friends
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1  Thank SasPar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this reviewResponded 7 October 2013

Dear Ms Saspar,

It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay.

Thank you for recognizing our effort and we certainly look forward to welcoming you back for another memorable hotel experience in the near future.

Have a great on your next trip.

Your sincerely,
Hanoi 3B Hotel team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hanoi 3B Hotel

Address: 99 Ma May | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 651 B&Bs / Inns in Hanoi
Price Range: £17 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hanoi 3B Hotel 2.5*
Number of rooms: 10
Official Description (provided by the hotel):
The Hanoi 3B Hotelis conveniently situated in the heart of the Old Quarter of Hanoi. Hotel with elevator and buffet breakfast. We offers you a warm and friendly welcome. Our rooms combine traditional oriental furnishings with modern comforts, providing you the perfect place to rest and stay.The Hanoi 3B Hotel is conveniently situated on Ma May Street in the centre of the famous Old Quarter, just a few doors down from the Ancient-House Museum, walking distance to the Lake Hoan Kiem, Ngoc Son Temple and the Thang Long Water Puppet Theatre. Centrally located, we are also conveniently placed for visiting other attractions such as the Temple of Literature, Ho Chi Minh Mausoleum, One-Pillar Pagoda, History Museum, French Quarter, Dong Xuan Market, Opera House and many others.We offer a range of rooms to suit single travelers, groups, couples and families. Each room is air-conditioned and comes with free Wi-fi internet access, making it ideal for business travelers as well as tourists. Breakfast is included and our deluxe rooms come with a small balcony and a view over the Old Quarter. ... more   less 
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