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“Budget hotel in prime location”
Review of Hanoi 3B Hotel

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Hanoi 3B Hotel
Ranked #6 of 592 Hanoi B&B and Inns
Certificate of Excellence
newtown, ct
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Budget hotel in prime location”
Reviewed 1 April 2014

We found the Hanoi 3B to be totally on target. Location was probably its strongest suit, placing us in the heart of the ancient guild streets in district one, near the lake. For the economy minded it is a perfect match. The staff proved to be ultra-professional and attentive. We had an emergency change in plans. The staff were totally helpful in working with us . We needed to cut short our visit with them, but they were totally helpful even though we had to reduce the time we reserved with them. They even e-mailed afterwards to make sure things had worked out for us.
Great staff, great location, great choice for budget travelers

Room Tip: Rooms on the lower floors can be dark.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brendafaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 14 April 2014
Dear Our lovely guest,

We would like to say thank you very much for your lovely review. We are so happy that you enjoyed your stay at our hotel.

We really appreciate you taking your time to write a review for us. We would be very happy to see you again on a future trip to Hanoi.

All the best
Hanoi 3B Hotel team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,019 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (156)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Melbourne, Australia
1 review
Reviewed 30 March 2014

My sister and I stayed at this hotel for a total of 3 nights. The staff were very friendly and approachable, knowing all guests on a first name basis and going above and beyond to help you. The staff were very knowledgable being able to advise on trips and make recommendations for places to eat. The facilities were very clean, the wifi was free and fast, the breakfast was good and the location was great. We would definitely stay again, great value, great service.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LucyUK88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 14 April 2014
Dear Our lovely guest,

Thank you very much for sharing your review on TripAdvisor. We are so happy with your comments.

We really appreciate you taking your time to write a review for us. Our whole team at Hanoi 3B Hotel looking forward to see you next time.

Yours sincerely,
Management of Hanoi 3B Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
1 review
Reviewed 30 March 2014

We LOVED this hotel only because the amazing staff!

the rooms are ok, nothing special, clean and comfortable.
the breakfast was stander (great coffee)
great location, very quite and peaceful even though it is on the main hotel and hostel street. next to tons of shops and restaurants, free and good wifi in rooms

but the staff were super nice and attentive!
they were so helpful and willing, it was amazing!
we bought 2 trips through them and they gave us a free night at the hotel, breakfast and pickup from the train station (at 5am!)


if you want to stay at a place were you feel safe, comfortable and that someone local is taking care of you and your interests, stay here!

thanks Dragon and the sweet (and funny) bell-boy (sorry, can't remember your name)
you guys made our time Hanoi

Room Tip: the higher floors are better...
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aviya44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 14 April 2014
Dear Our lovely guest,

It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay.

Thank you for recognizing our effort and we certainly look forward to welcoming you back for another memorable hotel experience in the near future.

Have a great time on your next trip.

Your sincerely,
Hanoi 3B Hotel team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
Reviewed 27 March 2014

Went to Vietnam with my family on mid March. Ms Phuong from Hanoi 3B had arranged a marvellous trip for us during our stay there. Before we reach, Ms.Phuong has been dealing with us for the past few months and answers every single doubt we had. She’s been kind, helpful and patient to reply my email, even myself felt a bit too much. When we reached there, she always greets us with smile and tried her best to arrange everything for us in order we have a smooth trip. She even help me to organise a cake for my sister birthday during our stay there. A thousand thanks for her effort, being so nice to our family. We enjoyed the trip so much. Their food cooked by the chef in the hotel is the best, they have very big portion and we enjoy so much until can’t really walk due to fullness. Thanks to the wonderful food and the chef of Hanoi 3B. In term of location, the place is exactly in old quarter. All the shops and restaurants are just around the corner. The only disappointment- we did not stay in Hanoi 3B during our last day in Vietnam, as they have arranged us to another hotel nearby, due to the whole building plumbing system problem (ie no water). Well, we knew this isn’t theirs fault and they have tried their best to resolve this issues for us. Mr.Dragon even accompanied us to the new hotels to ensure we are ok with the new arrangement. They did their best to comfort each of us, to make us feel homely. I would not say much but highly recommend Hanoi 3B to everyone when going to Hanoi! Definitely will go back to Hanoi 3B if I have chance to travel to Hanoi again. Thanks for everything!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dom313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 30 March 2014
Dear Dom313,

We would like to say thank you very much for your lovely review. We are so happy that you enjoyed your stay at our hotel.

We really appreciate you taking your time to write a review for us. We would be very happy to see you again on a future trip to Hanoi.

All the best
Hanoi 3B Hotel team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 March 2014

This hotel really couldn't be any better situated in the Old Quarter of Hanoi. The staff exceeded expectations - when a problem came to light with the price we paid for our Halong Bay tour that we had booked through them, they went above and beyond in terms of resolving it. Overall, excellent value for the money; the breakfast is quite nice as well.

My only complaint would be that the internet signal in our room was so poor (we were in a back room) that we had to have the door open to get any signal at all. People with mobility issues may also want to first check the bathtub situation - as an able bodied person I found it difficult to get in and out of the tub. Hopefully they will also heed my suggestion and put a thingie up so you don't have to hold the showerhead in your hand during your shower.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kali M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 30 March 2014
Dear Ms Kali,

Thank you very much for sharing your review on TripAdvisor. We are so happy with your comments.

We really appreciate you taking your time to write a review for us.

Yours sincerely,
Management of Hanoi 3B Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Udaipur, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 March 2014

Lovely staff, always helpful, tidy, clean and nicely decorated rooms. Choice of different breakfast dishes. They even arranged a free transport to the trainstation for us on the last day. Highly recommended!!!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruder J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 30 March 2014
Dear Bruder J,

Thank you very much for sharing your lovely review on TripAdvisor. We are so happy with your comments.

We really appreciate you taking your time to write a review for us.

Yours sincerely,
Management of Hanoi 3B Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 March 2014

We stayed here 3 times - when we arrived at Hanoi for the first time, returning from Halong Bay from an overnight trip, and returning from Laos before our last leg home. Every time we stayed here we were greeted with a warm reception and were asked about how our trip was. The staff even remembered on one occasion that it was my boyfriend's birthday and surprised us in the evening with a cake (which was delicious)!
We were given a room on the highest floor whenever possible (i.e. not the first night) which made a lot of difference in terms of noise, and room quality.
Staff were always happy to help even when late at night when I stupidly could not work out how to get the hot water running in the shower. A member of staff were sent up to our room immediately to see what was wrong (which turned out to be nothing and I happened to be fiddling with the wrong switch).
Breakfast was also very filling and I was surprised with the amount of choice we were offered - Pho and pancakes are recommended
I do recommend bringing earplugs as the hustle and bustle of Hanoi starts very early in the morning and I think it's unavoidable wherever you stay in the Old Quarter.
Free umbrellas were also useful!

Room Tip: Worth paying that bit extra for a superior room
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Evelyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 30 March 2014
Dear Ms Evelyn,

We would like to say thank you very much for your lovely review. We are so happy that you enjoyed your stay at our hotel.

We really appreciate you taking your time to write a review for us. We would be very happy to see you again on a future trip to Hanoi.

All the best
Hanoi 3B Hotel team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hanoi 3B Hotel

Property: Hanoi 3B Hotel
Address: 99 Ma May | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 592 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hanoi 3B Hotel 2.5*
Number of rooms: 10
Official Description (provided by the hotel):
The Hanoi 3B Hotelis conveniently situated in the heart of the Old Quarter of Hanoi. Hotel with elevator and buffet breakfast. We offers you a warm and friendly welcome. Our rooms combine traditional oriental furnishings with modern comforts, providing you the perfect place to rest and stay.The Hanoi 3B Hotel is conveniently situated on Ma May Street in the centre of the famous Old Quarter, just a few doors down from the Ancient-House Museum, walking distance to the Lake Hoan Kiem, Ngoc Son Temple and the Thang Long Water Puppet Theatre. Centrally located, we are also conveniently placed for visiting other attractions such as the Temple of Literature, Ho Chi Minh Mausoleum, One-Pillar Pagoda, History Museum, French Quarter, Dong Xuan Market, Opera House and many others.We offer a range of rooms to suit single travelers, groups, couples and families. Each room is air-conditioned and comes with free Wi-fi internet access, making it ideal for business travelers as well as tourists. Breakfast is included and our deluxe rooms come with a small balcony and a view over the Old Quarter. ... more   less 
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