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“Great location, great price!”
Review of Hanoi 3B Hotel

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Hanoi 3B Hotel
Ranked #7 of 604 Hanoi B&B and Inns
Certificate of Excellence
Brisbane, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location, great price!”
Reviewed 7 May 2014

We were traveling as 2 families of 4 and spent 5 nights at the Hanoi 3B. We stayed in the family rooms which were a nice size and the facilities were clean and tidy. The location in the old quarter is fantastic and so it has plenty going on around it. There is noise, as you would expect in the area, but it was far from unbearable and we were facing onto the street. The absolute highlight of this hotel is the staff. Dragon is super friendly and I was so impressed that he immediately knew all the children by name. He makes you feel like nothing is too much trouble. We would definitely recommend this hotel as a great and economical base for exploring Hanoi.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brodie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 17 May 2014
Dear Brodie,
What a wonderful experience you had at Hanoi 3B Hotel! Thank you for sharing this on TripAdvisor.
It is a great to read how much you have enjoyed your stay in our hotel. Your compliment is considered as the effort for us to strive our best day by day to keep up the service. We promise to keep the service up to deserve your trust.
I hope to have the pleasure to welcoming you back soon.
Your sincerely,
HANOI 3B HOTEL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,035 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (160)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 May 2014 via mobile

We stayed here for 3 nights, rooms are comfy and quiet, staff friendly, good breakfast included, excellent hotel brilliantly located in the old quarter. Many places to eat and shop. They helped to organise train tickets and our transfer to Cat Ba Island and back, really efficient service.

The staff went above and beyond to make us feel welcome and even looked after our bags for a few hours after we checked out! Thank you Hanoi 3B

We would highly recommend this to all travellers.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank jsr_90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 17 May 2014
Dear our value guest,
Thank you so much for taking your time to drop off us a great revview. We are so pleasure to know how much you were sastisfied with our hotel such as the tour services, hotel staff, location... . It extremely will encourage us to maintain our services day by day and provide the guests the more outstanding services.
We are looking forward to having another oppertunity to welcome you back our hotel in near future.
Your faithfuly
HANOI 3B HOTEL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level 6 Contributor
96 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 May 2014

I can't fault this hotel's service. We contacted the hotel in advance to arrange collection from the airport and our trip to Halong Bay. They even booked our onward train ticket to Hue as well. They were very helpful and friendly. The tour was good - we did 2 days 3 nights in Halong Bay including bungalow stay and on Christina boat.
When we got our train they even sent the porter with us to make sure we got on the train in the right carriage :)
Our only negative comment is the fact our room got downgraded both times we stayed but they were honest and very apologetic about it and refunded us the difference and the standard room was fine anyway. Apart from the shower not being very strong, but was better on our second stay.
Basic hotel, some parts a bit run down, but clean and great service. Breakfast was nice too. Good value for money and would definitely recommend. Will happily stay here again if I'm back in Hanoi.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rf80808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 17 May 2014
Dear our lovely guest,
As a manager, representative of Hanoi 3B Hotel, I am so pleased to be a responder to your wonderful comment on our property.
It is so great to know that our hotel service are met all your expectation especially your compliment on our hotel staff.
Please rest assured that your beautiful words has been shared to whole 3B Hotel team and make them so happy as their effort is recognized
We are looking forward to welcoming you back in near future.
Your sincerely,
HANOI 3B HOTEL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 May 2014 via mobile

Hanoi 3b is a very clean and very comfortable hotel in a great area. It is run by brilliant staff, who are extremely friendly and will go out of their way to help you. Will definitely return again to hanoi and will definitely stay here.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 17 May 2014
Dear Stephen,
Thank you so much for your choosing our Hanoi 3B Hotel for your recent stay in Hanoi.
We truly appreciate your positive contribution to our Hotel on the site of Tripadvisor. These things are really helpful and meaningful with all of 3B Hotel staff. It is considered as an encouragEment for us to strive our best to improve our service perfectly and bring our coming guests the better services.
Once again, thank you so much for your kindess and we hope that Hanoi 3B Hotel is your accommodation again for the next visit in Hanoi.
Your sincerely,
HANOI 3B HOTEL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
1 review
Reviewed 2 May 2014

I would definitely recommend Hanoi 3B Hotel. As soon as we arrived at the hotel Phuong, Dragon and the staff were very welcoming, accommodating and friendly. Prior to arrival they always responded promptly to emails and also helped to arrange our itinerary in Vietnam including taxi pick ups to and from airports. We visited Halong Bay and they stored our luggage for the night we were away which was very helpful. The rooms are comfortable and clean with air con,tv and a good shower. The hotel is situated in the heart of the old quarter so there is on street noise (as you would expect) however not loud so we slept well. Very convenient for eating out too. On the same street there's lots going on including a couple of great restaurants and the hotels location means it's ideal for exploring the city.

Room Tip: We upgraded our room to one with bigger windows and street view as the less expensive room had a sma...
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ArtyRach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 17 May 2014
Dear our value guest,
What a wonderful experience you had at Hanoi 3B Hotel! Thank you for sharing this on TripAdvisor.
It is a great to read how much you have enjoyed your stay in our hotel. Your compliment is considered as the effort for us to strive our best day by day to keep up the service. We promise to keep the service up to deserve your trust.
I hope to have the pleasure to welcoming you back soon.
Your sincerely,
HANOI 3B HOTEL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belgrade, Serbia
Level 4 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 April 2014

We would definitely recommend this hotel to everyone. We stayed in superior double room for 5 nights and it was a wonderful experience. Rooms are clean, beds are comfortable, bathroom is nice. Staff is excellent, they will help you with anything you need. They booked tours to Halong bay and Sapa for us and arranged all the logistic details, all that for a fair price. Breakfast was great (the best we had during our trip). All and all it was excellent value for money and we will definitely stay there again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dzuvejnica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 17 May 2014
Dear Dzuvejnica,
Thank you so much for your choosing our Hanoi 3B Hotel for your recent stay in Hanoi.
We truly appreciate your positive contribution to our Hotel on the site of Tripadvisor. These things are really helpful and meaningful with all of 3B Hotel staff. It is considered as an encouragEment for us to strive our best to improve our service perfectly and bring our coming guests the better services.
Once again, thank you so much for your kindess and we hope that Hanoi 3B Hotel is your accommodation again for the next visit in Hanoi.
Your sincerely,
HANOI 3B HOTEL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 4 Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 April 2014

This hotel has many things to recommend it... Great location, very helpful staff, basic but good facilities and excellent for the price. There's wifi on every floor, my room was comfortable and had all the things you'd need inc tea and coffee in room, air con, comfy bed and hot water. Don't expect complete quiet as the buildings in the Old Quarter are so tightly packed, it's hard to avoid some noise. The staff helped me sort a train ticket and a good trip to Halong Bay. They'll advise on anything you need and try and make your stay perfect. There are also a large number of places to eat and drink nearby, and travel offices for planning anything else you might need.
Thanks to Phuong and the team for all their efforts, it was a great start to my Vietnam travels

Room Tip: Some rooms only overlook a wall very close to the window, and so no view.
See more room tips
  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LondonSpagoer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 17 May 2014
Dear our value guest,
What a wonderful experience you had at Hanoi 3B Hotel! Thank you for sharing this on TripAdvisor.
It is a great to read how much you have enjoyed your stay in our hotel. Your compliment is considered as the effort for us to strive our best day by day to keep up the service. We promise to keep the service up to deserve your trust.
I hope to have the pleasure to welcoming you back soon.
Your sincerely,
HNOI 3B HOTEL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hanoi 3B Hotel

Property: Hanoi 3B Hotel
Address: 99 Ma May | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 604 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hanoi 3B Hotel 2.5*
Number of rooms: 10
Official Description (provided by the hotel):
The Hanoi 3B Hotelis conveniently situated in the heart of the Old Quarter of Hanoi. Hotel with elevator and buffet breakfast. We offers you a warm and friendly welcome. Our rooms combine traditional oriental furnishings with modern comforts, providing you the perfect place to rest and stay.The Hanoi 3B Hotel is conveniently situated on Ma May Street in the centre of the famous Old Quarter, just a few doors down from the Ancient-House Museum, walking distance to the Lake Hoan Kiem, Ngoc Son Temple and the Thang Long Water Puppet Theatre. Centrally located, we are also conveniently placed for visiting other attractions such as the Temple of Literature, Ho Chi Minh Mausoleum, One-Pillar Pagoda, History Museum, French Quarter, Dong Xuan Market, Opera House and many others.We offer a range of rooms to suit single travelers, groups, couples and families. Each room is air-conditioned and comes with free Wi-fi internet access, making it ideal for business travelers as well as tourists. Breakfast is included and our deluxe rooms come with a small balcony and a view over the Old Quarter. ... more   less 
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