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“Great location in the old quarter!”
Review of Hanoi 3B Hotel

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Hanoi 3B Hotel
Ranked #7 of 604 Hanoi B&B and Inns
Certificate of Excellence
Level 4 Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great location in the old quarter!”
Reviewed 28 May 2014 via mobile

I stayed her with a friend when we first arrived in Hanoi. We had been on a 26 hour bus journey from Laos and was absolutely knackered. We arrived late and had not booked anywhere. This was the first place we tried and luckily they had a room. The hotel is greatly located within the old quarter. The staff are friendly and helpful, laundry service is available. Rooms are lovely and clean. I would happily stay there again.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wayne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 5 June 2014
Dear Wayne,
Thank you so much for taking your time to drop off us a great revview. We are so pleasure to know how much you were sastisfied with our hotel such as the tour services, hotel staff, location... . It extremely will encourage us to maintain our services day by day and provide the guests the more outstanding services.
We are looking forward to having another oppertunity to welcome you back our hotel in near future.
Your faithfuly
HANOI 3B HOTEL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (160)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Brisbane, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 May 2014

From the moment you start communicating with Hanoi 3B to your stay is so warm and welcoming.They go out of their way to make your stay as pleasant as possible.Yeah well you know how most hotels have check in times , well these guys will have your room available ASAP , especially if you have done the overnight train from Sapa .Its the extra things like this that sets them apart from the rest . Congratulations Hanoi 3B you made my stay in Hanoi an extra special one.

Room Tip: They are all Excellent
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Darren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 5 June 2014
Dear Darren,
What a wonderful experience you had at Hanoi 3B Hotel! Thank you for sharing this on TripAdvisor.
It is a great to read how much you have enjoyed your stay in our hotel. We promise to keep the service up to deserve your trust.
I hope to have the pleasure to welcoming you back soon.
Your sincerely,
HANOI 3B HOTEL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derry, United Kingdom
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 May 2014

Me and my girlfriend (both 25) stayed here for 5 nights at the start of April. We were communicating with the hotel a few days before to arrange pick ups and confirm a few things. Dragon always responded very fast and seemed super friendly even from emails. Hanoi was our first stop on our 3 month trip around south east Asia and we weren't too sure what to expect. When we arrived in Hanoi airport our pickup was there waiting for us and helped carry our bags to his car. Upon arrival we were given some nice welcome drinks before being shown to our room. The hotel had a lift too which was nice, didn't fancy a load of stairs after 18 hours travelling without any sleep. The room was a decent size with good air con, a fridge, a safe and a decent flat screen TV with loads of channels (was great when the jet lag kicked in watching movies and sports). Rose petals on the bed and free drinking water every day was a nice touch also. Rooms were cleaned daily with fresh towels too.

The hotels breakfast was one of the best we've had in SE Asia and is cooked fresh when you order from the menu, we tried most things on it and enjoyed them all. The WiFi was decent too, it dropped out a few times but no big deal. There's also 2 computers to use at reception for free.

In terms of location its right in the old quarter, not far from the lake and other tourist sites. We walked everywhere including the prison, the army museum and the ho chi minh mausoleum. There's a restaurant about a minute away called new day which was really good and so cheap.

As with previous reviews all the staff in Hanoi 3b were amazing and so friendly. Nothing was too much trouble and they recommended some nice restaurants for us and gave us a free map. We booked a day trip to halong bay with them and we paid less then people on the trip with us so its nice to know you're getting a good deal.

Overall we couldn't have wished for a better place to stay for our first stop in Viet Nam and SE Asia. I'll be recommending this place to anyone going to Hanoi.

Thanks Dragon and the rest of the staff,

Connor and Gemma

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank conchur34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 5 June 2014
Dear Conchur,
What a wonderful experience you had at Hanoi 3B Hotel! Thank you for sharing this on TripAdvisor.
It is a great to read how much you have enjoyed your stay in our hotel. We promise to keep the service up to deserve your trust.
I hope to have the pleasure to welcoming you back soon.
Your sincerely,
HANOI 3B HOTEL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ko Samui, Thailand
Level 5 Contributor
57 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 21 May 2014 via mobile

If I could give this place more stars then I would :) I have never felt so welcome at a hotel ever. The staff are amazing and happy to help day and night. Dragon the owner I believe is brilliant, speaks clear English and is so organised and 99% of the time he is around to help. Ngai was also brilliant carrying our bags, chatting, making us laugh and coming to and from the station to pick us up. There is also a new night staff guy we didn't catch his name but he was studying English, and extremely good at it, he was a pleasure to be around :)
We stayed for 10 nights including a trip to Sapa and Halong bay. All the rooms we had were amazing I couldn't ask for any nicer, rose petals on the bed, balcony, huge room and extremely clean and well decorated. The trips we booked with 3b were faultless and I would do it again, both of them were very well organised. For the Sapa trip you leave late and the hotel let us have a shower before heading off and we got back at 5am being met at the station and were offered showers drinks and breakfast, it is all the little extra things that this hotel does that makes it 5*. The breakfast itself was great, huge choice, local and western and all freshly cooked!
Value for money was great and we were given a few extras free- a pick up from the airport and drop off to the train station.
The location of the hotel couldn't be better you are amongst the hussle and bussle of the old quater, but when in your room you can't really hear the chaos outside which is nice.
Overall a beautiful city, amazing trips and the hotel was incredible, me and my partner definitely want to go back and I actually felt really sad to leave this place. Thank you dragon and your team :)

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SeAsia_explorer_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 5 June 2014
Dear our value guest,
Thank you so much for taking your time to drop off us a great revview. We are so pleasure to know how much you were sastisfied with our hotel such as the tour services, hotel staff, location... . It extremely will encourage us to maintain our services day by day and provide the guests the more outstanding services.
We are looking forward to having another oppertunity to welcome you back our hotel in near future.
Your faithfuly
HANOI 3B HOTEL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Otterlo, The Netherlands
Level 6 Contributor
117 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 20 May 2014

Already had a good impression with the staff of Hanoi 3B when we conversed via email for the reservation of room and day tours. Recommended to book tours through the hotel as some discounts or free airport pick-up will be included.

Ms Phuong's english is excellent; she is very efficient and can quickly understand customers' needs and offer the best suggestions. The other hotel staff are also very pleasant and eager to help. One hotel boy even waved hello to us when he recognised us on the streets.

Triple room is spacious but the shower on level 7 has quite a low water pressure so water flow from the showerhead is small. Breakfast spread is good value for the amount we pay. It would be good to provide bigger complimentary water bottles.

Room Tip: Lifts only serve level 1-6. You will have to climb some stairs to reach level 7.
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wallflower69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 5 June 2014
Dear our value guest,
Thank you so much for your choosing our Hanoi 3B Hotel for your recent stay in Hanoi.
We truly appreciate your positive contribution to our Hotel on the site of Tripadvisor. These things are really helpful and meaningful with all of 3B Hotel staff. It is considered as an encouragement for us to strive our best to improve our service perfectly and bring our coming guests the better services.
Once again, thank you so much for your kindess and we hope that Hanoi 3B Hotel is your accommodation again for the next visit in Hanoi.
Your sincerely,
HANOI 3B HOTEL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Setapak, Wilayah Persekutuan, Malaysia
Level 3 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 May 2014

staffs are very nice and helpful but the room is just too small. 2 - 3 steps from bed to the entrance door and the bathroom. only 1 side can get onto the bed. so how small you can imagine. location wise still ok.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gerrard O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 20 May 2014
Dear Mr Gerrard,

Thank you for taking the time to post your comments regarding your recent stay at our hotel and for your compliment on our hotel staff.

Regarding to the room size, kindly be noticed that we have several room types like Standard room, Superior room, Deluxe room, each kind of room have different size and we have showed the detail of our room very clearly on our hotel website. So we wish that you have read it before you decided to made the reservation with us. For your next visit if you wanna get a bigger room please help us to make the booking for the Superior room or Deluxe room instead for the Standard room please.

Again, our apology for not having entirely met your expectation. Rest assured that we always keep improving our service to help make your trip to Vietnam a pleasant one.

We thank you for your kind understanding and do hope to have another opportunity to serve you in the future.

Sincerely yours,
Hanoi 3B Hotel team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surabaya, Indonesia
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 May 2014 via mobile

I stayed here during my trip of Northern Vietnam.
The staff are wonderful and really try to help you with anything you want or need.
The breakfast is really tasty and the bedrooms are very comfy with hot water shower, cable tv and fridge.
The trips I booked through the hotel were fantastic. I had a great time here and would love to stay here again. Thanks again everyone at Hanoi3b from Rachael.

Stayed May 2014, travelled solo
Helpful?
1 Thank travelbug357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner H, Manager at Hanoi 3B Hotel, responded to this review, 17 May 2014
Dear our value guest,
What a wonderful experience you had at Hanoi 3B Hotel! Thank you for sharing this on TripAdvisor.
It is a great to read how much you have enjoyed your stay in our hotel. Your compliment is considered as the effort for us to strive our best day by day to keep up the service. We promise to keep the service up to deserve your trust.
I hope to have the pleasure to welcoming you back soon.
Your sincerely,
HANOI 3B HOTEL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hanoi 3B Hotel

Property: Hanoi 3B Hotel
Address: 99 Ma May | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 604 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hanoi 3B Hotel 2.5*
Number of rooms: 10
Official Description (provided by the hotel):
The Hanoi 3B Hotelis conveniently situated in the heart of the Old Quarter of Hanoi. Hotel with elevator and buffet breakfast. We offers you a warm and friendly welcome. Our rooms combine traditional oriental furnishings with modern comforts, providing you the perfect place to rest and stay.The Hanoi 3B Hotel is conveniently situated on Ma May Street in the centre of the famous Old Quarter, just a few doors down from the Ancient-House Museum, walking distance to the Lake Hoan Kiem, Ngoc Son Temple and the Thang Long Water Puppet Theatre. Centrally located, we are also conveniently placed for visiting other attractions such as the Temple of Literature, Ho Chi Minh Mausoleum, One-Pillar Pagoda, History Museum, French Quarter, Dong Xuan Market, Opera House and many others.We offer a range of rooms to suit single travelers, groups, couples and families. Each room is air-conditioned and comes with free Wi-fi internet access, making it ideal for business travelers as well as tourists. Breakfast is included and our deluxe rooms come with a small balcony and a view over the Old Quarter. ... more   less 
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