I just spent 2 nights at this hotel. I travel regularly for business and think this is one of the best hotels I have ever stayed. I normally can't be bothered to write a review but the staff at this hotel deserve a few minutes of my time, they all seem genuinely happy and proud to work there. Fantastic modern rooms, peaceful surroundings, some reviewers say this hotel is not in the city center which is true but the taxi ride to downtown is no hassle - about 30-40 minutes costing only USD7, and we never waited longer than 5 minutes for a taxi each way. The hotel provide a shuttle service but it's just as easy to take a taxi in my opinion. Well trained staff throughout the hotel but one person stood out for me - the lady "Emerald" was one of the best concierge i have dealt with. I had no idea where to go for some sightseeing and she took the time to explain all the options and gave me a great map as well (the free Marriott map of Hanoi available at the front desk was very useful). Emerald also advised which marking/color of taxi company to use as they always use meters (white color with a red stripe) and so we had no problems - they even accept credit cards which I wasn't expecting in Hanoi. Try the fresh Vietnamese prawn spring rolls in the cafe - delicious, the waitress made them at our table with a smile, she was also great (forgot her name, she wears dark rimmed glasses). Truly a 5 star experience which I'll be recommending to others.
- Official Description (provided by the hotel):
- Welcome to Iconic Luxury in full bloom. From the expressive architecture outside to the authentic signature JW Marriott services inside, we welcome you to experience the new definition of contemporary luxury, located in the new central business district, adjacent to the National Convention Center of West Hanoi. The perfect place for regional and global meetings, incentives and any type of gathering, the hotel offers one of the largest and most innovative meeting venues in the region including 2 ballrooms and extensive foyer areas, covering 5,000sqm. ... more less
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