This is one of the best value hotels we have visited. Location is at the center of the Old Quarter, just 10 minutes walk to the Hoan Kiem Lake. Shops and restaurants are all within walking distance. It has the price of a 3-star hotel, but the quality of the rooms, beds, amenities, food and service are 5-star. When we arrived, we were immediately offered cold towels and refreshing drinks. Ms. Laura welcomed us at the reception and explained to me the details of our reservation and the cost, so that there will be no surprises. I truly appreciate that. We booked two superior rooms. Both are very clean and well-appointed with local furniture and decoration. Beds are super comfortable, so much so that after shopping, i longed to return to the hotel to rest in their super comfortable bed. Breakfast the following day, was a big surprise! Even though it was ala carte, we were told that we could order as many food in the menu as our appetite would allow us. All the food that we ate were very good, and the presentation was excellent. The coffee was superb! It was such a relief too that most of the staff can converse in English so we got some tips where to buy souvenir items. We stayed for one night, and then we took the Halong Bay Cruise. We went back for another overnight stay. When we were escorted to the family room, lo and behold, there were about two dozen candles, balloons, a birthday card and a birthday cake. It was my birthday the day before, but they still prepared something special for me. Wow, I was truly amazed at the personalized service that the gracious staff give to their clients. I did not get the names of the two gentlemen who were at the front office, but on behalf of our family, I wish to thank of of them. I hope you will be able to maintain such high level of service, cleanliness of the hotel and very reasonable price. I will definitely recommend this hotel to friends and family.
- Official Description (provided by the hotel):
- Located in Hang Trong (Hàng Trống) street, just over 600m from our Meracus 1. Hanoi Meracus Hotel 2 is at lacquer street which is also as convenient as our Meracus 1. From Meracus 2, you can easily explore the Hoan Kiem lake, the wellknown French Quarter, Saint Joseph Cathedral, Silk street (Hang Bong), Hoan Kiem (Return Sword) Lake, the historic places and many other attractions of Hanoi. ... more less
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