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“Perfect Metropolitan Hideaway”

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Hanoi Meracus Hotel 2
Ranked #22 of 581 Hotels in Hanoi
Certificate of Excellence
Chiang Mai Province, Thailand
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Perfect Metropolitan Hideaway”
Reviewed 17 August 2014 via mobile

Meracus 2

Adjectives: Kind. Polite. Caring. Professional. Value. Integrity. Clean. Next to the cheapest ATM around. Excellent. Flawless management and team.

Meracus is polite. Welcoming you with a cold beverage and a smile.

Meracus 2 has the most outrageously delightful chef you're likely to find. Binh is simply amazing, having done his tutelage under a five star chef, this young artistic genius is sure to give his mentor a run for his money. Go to breakfast at the Meracus 2, and see for yourself.

I'm in Hanoi now, but they would not give me a discount for long stay, so, I'm in the Silk Queen, another marvelous hotel and staff, minus a chef and amazing breakfasts, and the free daily fruit baskets that you WILL receive at the Meracus 2. Compare these two hotels. High high ranks.

Meracus 2, Dante is the manager, and terrific, Anna at the front desk is a true princess, Hermes is incredibly polite and efficient and kind, and for goodness sake, don't miss Binh, the chef genius!

Stayed June 2014, travelled with friends
Helpful?
1 Thank Oregonpatriot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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886 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (217)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Wellington, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 August 2014

The brochure describes a convenient location in the heart of Hanoi and this is the truth. We had a family delux with veranda and street frontage on the 6th floor which looks down onto then bustling street below, but with the window closed, the city noise is a dull rumble only. The rooms are nice, very clean and well appointed with their own laptop and wireless. A raspberry cocktail greets you, and a fruit basket, refilled each day. The gem of this hotel must be the staff who go out of their way to make your stay pleasant (where else do they call the lift as you enter the building). They make a point to learn your names and your background. The breakfast is top rate, a mix of western and local food, three course if you wish, but the breakfast bar is small, so you have to be up early to score a table otherwise you will be eating in your room. Highly rated, reasonably priced, why would you stay anywhere else if you want a place in the centre of Hanoi

Room Tip: See above, rooms at the back are smaller but quieter
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  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank gastro_iw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deventer, The Netherlands
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 August 2014

We spend a little bit more money than we normally do (because we're backpackers on a worldtrip) on this hotel, but it was worth every penny!!!

It was because of my birthday we ended up here.
The hotel staff is the most friendliest we've seen on this whole trip and when we went to our room the girl told us we got upgraded. I didnt had a clue at that moment, but it was a birthday surprise made up by my boyfriend and the hotel. She really played her role very good and when she opened the door I saw the room was candlelit and decorated with balloons and roses..! We even got a big cake!!!

The location is perfect.

The breakfast is great, you can choose whatever you want and as much as you want.

Overall, the best stay we've had being away for 6 months and still affordable!

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Service
Helpful?
2 Thank Mirthe T T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 August 2014

Stayed here with a friend for 5 nights in late July/early August.
The staff are extremely friendly and are willing to help with anything - including buying rice paper rolls which we had no idea where to go to get!?

The rooms (we got to experience 2 via a free upgrade for the first night) were perfect. All the facilities you could want, spacious and, above all, clean.
Breakfast was really good - the staff were happy to bring it up to our room upon request which was a nice touch.

Would recommend this hotel to anyone going to Hanoi.

  • Stayed August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank vivbhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 August 2014 via mobile

The staff are super helpful. I booked a nights stay and they helped me book sapa and ha long bay. As I arrived back from sapa super early, they organised for me to shower and freshen up in their other hotel and free buffet breakfast before I went to ha long bay. The rooms are lovely and clean. Perfect location.

Stayed August 2014
Helpful?
1 Thank Leonie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
222 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 3 August 2014

Most hotels are similarly priced in the old quarter, and offer pretty similar experiences.

Meracus was much different, and I was pleased that they exceeded my expectations a lot. Lots of details that you only see in 5-star hotels (welcome drinks, welcome fruit basket, private car, fresh flowers, etc) were a part of the experience. Lots of hotels also turn off the A/C when you take out the key, but Meracus keeps it on so the room is nice and cool when you return.

The room was great, too. Very big and long. The downside was that there was no window except for in the bathroom, but it wasn't a big deal.

Breakfast was awesome. Although it's not a buffet, they will make you whatever you want on the menu, and you can have as much as you like.

The only regret was that I didn't book a balcony room, and there were none available when I showed up.

I'll probably stay here again when I'm in Hanoi.

  • Stayed August 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank manh_attan04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing
Level Contributor
258 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 25 July 2014 via mobile

This really is a great place to stay. A great location, extremely comfortable bed in a lovely room. The staff made us feel very welcome and were always very friendly.
Great choice of freshly made food for breakfast.
We will return.

Stayed July 2014, travelled as a couple
Helpful?
2 Thank Allen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeracusHotels, Customer Service Manager at Hanoi Meracus Hotel 2, responded to this review, 26 July 2014
Dear Our Valued Guests,

We are flattered and truly elated to read this wonderful review. Thank you so much for taking the time to share your experience with us.

It was our great luck to be the choice for your relaxation from the hustle and bustle of the city. And it is always such a joy to know that our passion for service excellence is being felt by our guests. We do our utmost best to ensure that each guest’s stay with us unique and special – this is through the simple personal and thoughtful gestures to meet your every need. We commit to continuously move forward to deserve your trust in our service and in our brand

We appreciate your endorsement and hope we will have the opportunity to host you again in the future.

Yours in service,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hanoi Meracus Hotel 2

Property: Hanoi Meracus Hotel 2
Address: 32 Hang Trong st, Hoan Kiem Lake | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 581 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Meracus Hotel 2 3*
Number of rooms: 13
Official Description (provided by the hotel):
Located in Hang Trong (Hàng Trống) street, just over 600m from our Meracus 1. Hanoi Meracus Hotel 2 is at lacquer street which is also as convenient as our Meracus 1. From Meracus 2, you can easily explore the Hoan Kiem lake, the wellknown French Quarter, Saint Joseph Cathedral, Silk street (Hang Bong), Hoan Kiem (Return Sword) Lake, the historic places and many other attractions of Hanoi. ... more   less 
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