We stayed here between trips to Halong Bay and Sapa and were surprised by the helpfulness of the staff in organizing our itineraries. Even when they double booked our room, we were upgraded to a nicer sister hotel around the corner. The reception guys were very eager to help out and made us feel at home immediately. Lovely place, i'll be back!
- Official Description (provided by the hotel):
- With 26 en-suite exclusive guest rooms, the Hanoi Serendipity Hotel offers cosmopolitan elegance and comfort to suit all needs from business to family, to leisure and adventure. Enter a world that is complete in every way. Be looked after by a dedicated and professional team who will be delighted to make your stay in Hanoi, and Vietnam, a truly unforgettable and special one. ... more less
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