We arranged a pick up with the hotel from the airport, which was great. Our flight was delayed by 4 hrs, i could not advise the hotel as wifi in Ho Chi minh airport was terrible, anyway the driver from the hotel waited all that time to pick us up. Legend! We arrived at the hotel, staff were very nice & helpful. Room was also very nice, i will say the bed was a little too hard for my liking but it could be perfect for others. Breakfast was also lovely. Staff helped us pick a cruise for Halong Bay also, which turned out to be a beautiful boat.
Staff were so helpful, friendly & excellent English. Hotel rooms very clean.
- Official Description (provided by the hotel):
- With 26 en-suite exclusive guest rooms, the Hanoi Serendipity Hotel offers cosmopolitan elegance and comfort to suit all needs from business to family, to leisure and adventure. Enter a world that is complete in every way. Be looked after by a dedicated and professional team who will be delighted to make your stay in Hanoi, and Vietnam, a truly unforgettable and special one. ... more less
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