Hi guys ! I recently visited to Hanoi, Vietnam and stayed at this hotel for 3 days. I have found that this is the most terrible hotel that I've ever stayed so far. Unlike the previous suggestions, the room of the hotel is not clean enough, particularly with regards to beds, bathroom, etc. The services at the hotel are terribly bad. The staffs of the hotel is not friendly and sometimes rude when we commented about the services and the dirty pillow as attached below.
- Official Description (provided by the hotel):
- Strategically located in Hanoi and very close with a lot of famous destination, operating a 24-hour front desk with 3 kinds of languages: Vietnamese, Japanese, English. The hotel is just 10 minutes from Old Quarter while Hoan Kiem Lake and Water puppet theatre are within 12 minutes away. Super Hotel Hanoi Old Quarter is situated conveniently within a 5-minute walk to Hang Dau Tower, Cua Bac Church and Dong Xuan Market Noi Bai International Airport is accessible with 25 minutes by driver. Super Hotel Hanoi Old Quarter is the great choose for Business guest, Passing Chuong Duong bridge you will be easy to go to Thang Long Industry (25 minutes) Vinh Tuy Industry (10 minutes), Quang Minh Intrustry (40 minutes), Tien Son Industry (40 minutes) and Vietnam - Singapore Industry (35 minutes) by driver . Super Hotel Hanoi Old Quarter offers modern and comfortable accommodation with free WiFi access in all area of our hotel. Guests may use our free laundry service on 7th floor, free city map and choose our pillow collection which creative and transference from Japan. Our friendly staff always is on your service to assist with bicycle/car rentals and tour arrangements. Airport transfers and shuttle services can also be provided at a surcharge. Our model furnished, air-conditioned rooms come with parquet flooring, a wardrobe, clothes rack, in-room safe and a flat-screen TV with 47 cable channels. Minibar and ironing facilities are also included. Offering shower facility, en suite bathroom also has slippers and hairdryer. The in-house Na No Hana Japanese restaurant serves international buffet breakfast from 6:00 to 9:30am and Japanese cuisine between 11:00 to 23:00 daily. Super Hotel Hanoi Old Quarter is a great choice for leisure travellers, business guest! ... more less
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