Booked this hotel August 13-16, 2013 direct from their website.. Ms. Daisy replied promptly & made our reservation we also asked what Halong bay Cruise is good & she recommended V'Spirit Cruise, all our queries were answered promptly & there is also a free airport pickup if your staying for 3 nights which is very nice as there are a lot of taxi scams in Hanoi..
We arrived 1:30am at No Bai airport & the pick up was already there waiting for us.
Arrived at the hotel around 2:30am & we were checked in quickly .......
Rooms are well designed, spacious & clean with all the basic necessities, it also comes with a free wifi & laptop which is a plus!!! TV has lot's of channels
Breakfast was ok, it's made to order & you just have to choose from their menu list , i like there fruits with yogurt & fresh fruit juices..
Staffs were attentive to our needs, always asking if we need anything & if we like some fresh fruit juice... hope that they'll maintain there good customer service & friendliness especially Ms. Kelly & Mr. Tum who always assists us whenever we come back to the hotel after a day's tour my daughter missed them already....
Location is excellent as it is near to all the attractions just by walking like the St. Joseph's cathedral, hoan kiem lake, water puppet show theater. There's also a supermarket named Intimex nearby where you can buy coffee & vinamit chips for gifts back home at reasonable prices, just be sure to look for it as it's a little bit hidden because there's a gate wherein you will go in , be ready to put all your stuffs inside their locker area & just bring your valuables like money, cellphone & camera because they don't allow bags inside the supermarket.
Would definitely recommend this hotel!!! Thank you Ms. Daisy, Kelly, Mien & Mr. Tum for making our stay in Hanoi memorable!!!!
- Official Description (provided by the hotel):
- Splendid Star Boutique hotel is where the visitors can stay when they are in Hanoi. It is designed in a modern mixed with classic style, with the motto of golden service, our hotel will certainly bring the tourists the most enjoyable experience.Please come and feel. Your every need and comfort will be cared by our well trained and long experienced staff. ... more less
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