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“the most satisfying choice” 5 of 5 bubbles
Review of Downtown Hotel

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Downtown Hotel
Ranked #178 of 566 Hanoi B&B and Inns
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“the most satisfying choice”
5 of 5 bubbles Reviewed 24 April 2014

I work in Hanoi and went through many hotels around Hoan Kiem. This one is the most nice and comfortable with balcony, large room and with all the items kettle, free tea and coffee etc to make you have a good feeling about the stay. The most appreciated is the genuine kindness of the staff and also the reasonable price.
Fan13579

Room Tip: choose the ones with balcony
See more room tips
  • Stayed March 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
14 Thank Fan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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47 reviews from our community

Traveller rating
    19
    10
    10
    5
    3
See reviews for
2
20
10
1
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Calistoga, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 16 April 2014

We stayed for 3 nights at Gold Sun hotel. Rooms clean and comfortable. Location was great. Located in the old quarters. Lots to see and eat within walking distance. Staff was great. Very welcoming and great help as we planned our tours and flights. Breakfast was included and good.

Room Tip: just 5 minutes to hoa kiem lake
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank lisa425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
goldsunhotel, Manager at Downtown Hotel, responded to this review, 24 April 2014
Dear our guest Lisa425
Thank you very much for sharing your review on TripAdvisor. We are very happy that you have enjoyed our service and really make your stay a memorable. We are looking forward to welcoming you, your friend next visit HaNoi Yours sincerely,
Mr Cham Management of Gold Sun Hotel HaNoi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 28 March 2014

We stayed in Gold Sun Hotel in March 2014 and we liked this hotel so much that we returned a second time after a trip in North Vietnam. The hotel is well located in the Old Hanoi and the rooms are clean and comfortable. Staff is very helpful and give good advice about the city. We would return any time !

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
13 Thank Christian-Mtl_Qc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
goldsunhotel, Manager at Downtown Hotel, responded to this review, 28 March 2014
Dear Mr Christian-Mtl_Qc
What a great review – we thank you very much for sharing your experience with all other readers. It is our great pleasure to learn that you have had a pleasant stay with us. All of your praises about the hotel’s very clean rooms, very comfortable bed, there is a mini bar, kettle for free tea and coffe, TV. The shower is hot and clean..etc, are highly appreciated. And above all, you found our team of staff to be “very friendly and professional” who could assist you with your needs during your stay with us. I will certainly share your kind words with our team. And it is no doubt that your compliments would be a great motivation for us all to work harder to improve our service to better serve you all.
Again, thank you very much indeed for your support us and choosing our hotel like your home in Hanoi.We are looking forward to welcome you, your friends, your family again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 March 2014

I stayed in this hotel twice (before and after trip to Halong Bay). Each time in different rooms, both times very clean rooms, very comfortable bed, there is a mini bar, kettle for free tea and coffe, TV. The shower is hot and clean. Stuff of the hotel is very helpful and friendly, and they will prepare a breakfast for you in the morning. I can highly recommend this hotel. The only obstacle could be no elevator for less mobile travellers, yet I stayed in a 4th floor the first time and enjoyed the view instead ;)

  • Stayed February 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
10 Thank Gab99999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 26 January 2014

This was great value for $12 including simple breakfast. I stayed in room 202 and it was very comfortable. it included a bath, tv, minibar, kettle & tea and the most comfortable bed I've slept in since being away. Soft pillows and an actual duvet, felt like being at home! Highly recommend :)

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank Cancelthemilk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Downtown Hotel

Property: Downtown Hotel
Address: No.1-3 Ha_ng Phe_n, Hanoi 10000, Vietnam (Formerly Gold Sun Hotel)
Region: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #178 of 566 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:2 star — Downtown Hotel 2*
Number of rooms: 25
Official Description (provided by the hotel):
Downtown Hotel Ha Noi Located at No 1-3 Hang Phen Str the centre of city, just beside charming Hoan Kiem Lake.Downtown Hotel is the most ideal place for tourists and business traveler whenever coming to Hanoi. There are many kind of rooms, are equipped with all model In European style and international standard. ,the rooms system are decorated gracefully, included : Air-conditioner, satellite TV, mini bar, high speed internet - wifi, .....make you a pleasant, comfortable staying as in your sweet home. With the ideal location of the biggest capital's finance, cultural centre, next to international banks, super market, Literature temple, Ho Chi Minh mausoleum, Great theatre, Water puppet show theatre.... It takes you only 5 minute on foot to Hoan Kiem Lake, fully satisfied to discover, to go shopping in the Old - Quarter. Our editorial staffs are all professional, enthusiasm and full of hospitality Downtown Hotel is the first choice of the guests to enjoy their staying in HaNoi ... more   less 

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