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“Great Hotel - great stay” 5 of 5 bubbles
Review of Calypso Suites Hotel

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Calypso Suites Hotel
Ranked #42 of 578 Hotels in Hanoi
Certificate of Excellence
London, England, United Kingdom
1 review
“Great Hotel - great stay”
5 of 5 bubbles Reviewed 21 April 2013

Kevin and the team at the Calypso made us very welcome from the moment we arrived.
The rooms are modern and comfortable and the breakfast is great. A bowl of fresh fruit is provided daily and the staff are friendly and helpful.
I would fully recommend this hotel to friends and anyone caring to read this review.
Lee
London

  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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890 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (162)
Date | Rating
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English first
Jakarta, Indonesia
Level Contributor
121 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 21 April 2013

We booked directly to hotel and got really good and fast response. We requested type of room we wanted and also booked pick up car for USD18/way. The pick up service was good and on time. We booked deluxe room which was on 6th floor and everything was perfect for budget hotel except that we requested smoking room but apparently all rooms were non-smoking, but it was okay for us.
The room was very clean, comfy bed, quite complete amenities, clean towels and sheets everyday, and well functioning TV, shower, and lights. Nice touch of a plate of fruits everyday.
It was perfect location right in the old quarter area, precisely in the middle of markets which was very convenient for traveler. Water puppet show and Hoan Kiem Lake are 5 minutes away, many restaurants are available.
The staffs were super! They have welcoming guest procedure which makes us feel comfortable on arrival. They were friendly and tried to help us showing ways and catching taxi.
Even though in the center of market, you will still can sleep well because it's actually on the lane, not on main street.
They did unforgettable moment to me by showing up in the middle of the night of my birthday with a lovely cake and rose. Thank you Calypso!
Breakfast was simple but I can say it was complete to everything we need. Delicious breads and many kinds of fruit juices every morning. Loved the ala carte menu, they come in big amount.
Overall, I recommend to everyone to stay here and enjoy the genuine hospitality.

Room Tip: Choose deluxe room with window
See more room tips
  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TettyfromJakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 20 April 2013

I would really have to try hard to find reason to complain about our visit. Staff went above and beyond to make our stay fantastic. The location is on point for seeing the sights and our tour booked through the hotel was outstanding. Would definitely stay there again!

  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Caddis1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 20 April 2013

At first walking down the narrow street amidst the motorcycles and food merchants, I couldn't believe that Calypso Legend even existed. I'm welcomed at the door and offered something to drink while I check in. Extremely attentive and professional hosts, beautiful and simply adorned rooms, made this hotel at the top of the line. Breakfast was brought to my room each morning which sustained me most of the day. Kevin and the rest of the team bent over backwards to make me a very happy customer - this hotel is not to be missed, I can't recommend it enough. Thank you so much, Calypso Legend.

Room Tip: The two rooms I had were facing the street, the higher the floor the quieter the room.
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  • Stayed April 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
1 review
5 of 5 bubbles Reviewed 15 April 2013

Couldn’t get a better location, right in the middle of all the hustle and bustle of Vietnam shops and restaurants yet the hotel is relaxing and quite. I slept really well at night as the beds are very comfortable. The hotel is clean and neat and very charming. The staff were so friendly and extremely helpful. We were supplied a map of the area with places of interest highlighted. Taxis, trains, restaurant bookings, even overnight tours were booked on our behalf. They allowed us to keep our luggage in a secure room while we went on overnight tours, all at no additional cost. One of our travelling companions had a birthday and the manager arranged a cake and roses to be scattered on her bed. I would definitely recommend to my friends travelling to Vietnam to stay at this hotel.

  • Stayed March 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank eyles12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Aust
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 15 April 2013

We stayed at the Calypso Legend with the family and found the location to be ideal. It was a very good hotel though small (like most Hanoi hotels) but clean and with wonderful service. They looked after us very well and helped out on tours. Very good value for money and probably the best of its type. Breakfast was simple but good. Its located on a quaint little lane way in the middle of the old quarter. Kevin, the manager, even came in early to help out with a transfer issue.

Room Tip: Try to get a room over looking the alley way with a window
See more room tips
  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Impavid_Pilgrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalypsoLegendH, Guest Relations Manager at Calypso Suites Hotel, responded to this review, 17 April 2013
Dear Warrandytefamily,

How wonderful to read your detailed comments about your recent stay at the Hotel Calypso Legend ! Thank you very much for sharing your experience on Tripadvisor.

We are delighted that you enjoyed the services of the hotel and your room to the Calypso Legend . Our team strives indeed to make every single guest feel like royalty as they deserve and they will be thrilled to hear that they achieved their goal.

We truly hope that you will have the opportunity to visit us again soon and maybe you will be able to stay longer on that occasion. We are all waiting for the opportunity to welcome you back!

Yours sincerely,
Mr. Kevin
Customer Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 15 April 2013

We initially stayed at this hotel for 2 nights and then booked an additional 2 nights as we were so happy with the service.

We found the staff to be very friendly and helpful. They kindly gave us a complimentary room upgrade which was lovely. The room (junior suite with window) was spacious, clean, nicely decorated, comfortable bed/pillows, modern bathroom with nice towels, lots of natural light, TV with international channels, fast and reliable wifi. The complimentary breakfast had a wide selection of options available and was of a high standard.

The reception staff also kindly printed our e-tickets and booking confirmations for the next leg of our journey for free.

Excellent location down a quiet lane (i.e. no car access), corner shop nearby to purchase snacks and water. Short distance to lake, restaurants, water puppet theatre, night market - very convenient.

We travelled through Vietnam for 3 weeks and this was one of our favourite hotels, we couldn't have asked for anything better, I highly recommend this hotel to anyone wanting a reasonably priced hotel in the old quarter of Hanoi. Do some research on Google Maps or the hotel's website to check the location before arriving as it could be a little difficult to find (we had already been in Hanoi for 3 days before moving to this hotel so we were vaguely familiar with the area).

Room Tip: We stayed on the second floor the first time and then the seventh - we found the seventh floor to be...
See more room tips
  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AntheaB972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalypsoLegendH, Guest Relations Manager at Calypso Suites Hotel, responded to this review, 17 April 2013
Dear AntheaB972,

The entire team joins me to thank you very much for this amazing comment on TripAdvisor following your stay with us during the holidays! Being compared to the top hotels of the world and reading that you enjoyed our services and amenities is definitively a highlight of this Summer !

Our location in the heart of Hanoi Old Quarter is certainly one of our key points and with special services such as the complimentary in room amenities, our various restaurants and bars we hope to ensure that our guests have an exceptional experience.

We are looking forward to welcome you back soon to Hanoi and the Hotel Calypso Legend! Again, thank you for having taken the time to give us such wonderful feed-back.

Yours sincerely,
Peter ( CEO )
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Calypso Suites Hotel

Property: Calypso Suites Hotel
Address: 11E Trung Yen Lane, Dinh Liet Street, Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Calypso Legend Hotel)
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #42 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Calypso Suites Hotel 3.5*
Number of rooms: 22
Official Description (provided by the hotel):
Located in the heart of Hanoi old quarter, just 3 minutes from Hoan Kiem Lake, night market & Dong Xuan Market. The hotel location is very convenient for its guests with nearby shopping and also sight seeing. There are many restaurants to choose from in the same location too. You will have an enjoyable and great time in Hanoi. ... more   less 
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