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“Wonderful hotel, and genuinely attentative and lovely staff!”

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Calypso Suites Hotel
Ranked #47 of 599 Hotels in Hanoi
Certificate of Excellence
Reviewed 27 February 2014

We booked 2 nights, but arrived very early on the first day (about 9.00am).
Notwithstanding the "official" check-in time, we were, WITHOUT ANY HESITATION, invited to have breakfast, and because our booked room was not available so early, they UPGRADED US TO A SUITE so as not to keep us waiting!!!.......start of the WONDERFUL SERVICE we received THROUGHOUT our stay!!!!!!!!!!!!!!!!!!!!!!!!!
If you visit Ha Noi, STAY HERE!!!

  • Stayed: February 2014, travelled as a couple
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Thank chrissantacruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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399 - 405 of 920 reviews

Reviewed 21 February 2014 via mobile

Fantastic central location in the hustle and bustle of the market stalls. It's off set down and alley so not a lot of roadside noise. The service was outstanding- definitely up there with 5* service I've experienced before. Room quality was good and clean. Breakfast was also very good. The staff definitely went out of their way to make our stay very pleasant.

Stayed: February 2014, travelled as a couple
Thank gemiliawwhitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

Stayed 3 nights. The room was very clean and pretty, the service everywhere smiling and attentive. The breakfast buffet was delightful. We also had good help from then when we needed to make a visit to a GP. Situated in a very small lane with lots of local life around.

Stayed: February 2014, travelled as a couple
Thank MsKlimt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2014

The staff is very nice, they arrange your trip if you need to, very polite, moreover they speak well english. We were welcome by an orange juice cocktail, they put fresh fruits in your room, the breakfast is amazing. There is a personal safe in the room so no need to bring all your valuable stuff outside. Very clean, good location, in the centre of Old Hanoi, next to the lake. Very good quality for the price we paid.

Stayed: February 2014, travelled with friends
Thank marie v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

perfect location, good price, clean/modern/well maintained. breakfast was great. a good selection of fruit and smoothies, with an extensive breakfast menu, the burger list seemed a bit random at first, but some were things like bacon and eggs, so its just a breakfast bap really! not sure about beefburgers for breakfast though some people did have that. the pancakes looked good, and they also had pho and stir-fried dishes which are what we saw many locals having for breakfast around town. its right in the centre of the old town, you couldnt get a better location and the staff will help you with any questions you have. its a small hotel and friendly, good service. more like a 4 star than 3 star really... i guess there are some people in hanoi looking to scam tourists, but the hotel and every restaurant we ate at made sure we were aware of those things and to be honest even if we hadnt, we wouldnt have had any problems. hanoi is an amazing place, where locals and tourists alike mix well. many of the locals dont tolerate scam artists either, the owners and some of their regulars really shouted at a guy who tried to charge more than agreed for cleaning someones shoes! :) its a really safe place, and we found the locals were mostly really friendly and keen to practice their english! the hotel had a mix of couples and families etc.perfect for either really.

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  • Stayed: February 2014, travelled as a couple
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Thank violetmoomin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2014

I have stayed in Hanoi many times, at expensive 4 or 5 star hotels. I enjoyed my stay at the Calypso Suites far more than those at these hotels. The staff are absolutely excellent, friendly, efficient and helpful. The rooms are a little basic but clean, comfortable and very functional.The restaurant offers a very nice breakfast. It location is brilliant. It does not have the facilities of the bigger, far more expensive hotels like a pool and gym, but it makes up for this with the service it provides. I have no hesitation in recommending the hotel and I will stay at during future visits to Hanoi.

  • Stayed: February 2014, travelled on business
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Thank Mark3182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

This little hotel was great fun and excellent value. Our room was inexpensive and clean, the bed was large and comfortable. While the hotel is in central Hanoi, with all the noise that implies in a city or some 7 million people, once we closed the curtain to our window on the wall, all was quiet and peaceful. In fact, Hanoi seems to be chaos by day and quiet by night. The hotel's location in a relatively tranquil side street was a short walk to Hoan Kiem Lake, Ho's mausoleum and the Palace, numerous restaurants, shops and markets.
The hotel's breakfast was adequate and filling, though nothing special. On the other hand, the staff were very friendly, extremely considerate and couldn't have helped us more.
All in all, the hotel was very good value.

Room Tip: The back rooms, not those fronting the street, are likely to be quieter, particularly if there is co...
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  • Stayed: December 2013, travelled as a couple
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Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Calypso Suites Hotel

Address: 11E Trung Yen Lane, Dinh Liet Street, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Calypso Legend Hotel)
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #47 of 599 Hotels in Hanoi
Price Range: £28 - £66 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Calypso Suites Hotel 3.5*
Number of rooms: 22
Official Description (provided by the hotel):
Located in the heart of Hanoi old quarter, just 3 minutes from Hoan Kiem Lake, night market & Dong Xuan Market. The hotel location is very convenient for its guests with nearby shopping and also sight seeing. There are many restaurants to choose from in the same location too. You will have an enjoyable and great time in Hanoi. ... more   less 
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