This laneside Old Quarter hotel in central Hanoi is close to Water Puppet Theatre.
In short, it exceeded my expectations.
But for the hotel losing my freezer ice pack that was in an insulated bag that contained Cadbury chocolate given to the staff for storage, I would have given it a five out of five.
The hotel staff led by manager Mr Kevin Le are super friendly and mostly very efficient.
We stayed on one night and also had day use for one day. The late checkout cost US$50 but 12 hours of day use from 0600 to 1730--due to our arrival on the excellent overnight train from Sapa cost only US$45. That baffled me.
The hotel had an efficient modern elevator to our seventh floor room. The eighth floor has only stair access.
The two rooms that we sampled each had marvellous lacquered local wood, a real quality finish.
The bed linen was first class while the bed was comfortable. The window opened and was protected by a stylish metal grille on its lower half inside the window.
Air conditioning worked very well.
The room had a flat screen television and an in room safe plus a roomy wardrobe. There was a natty kittle alarm clock.
Breakfast was terrific with yoghurt and delicious bread enhanced by warming. There were four different juices available but the pancake was served with the banana nit folded in. They need to send a staff member to Philippines to learn how to do this better.
When we left on the overnight Livitrans train to Da Nang - great trip - the hotel gave us free sandwiches and yoghurt. They also called Ma Linh taxis.
Overall a very good experience.
- Official Description (provided by the hotel):
- Located in the heart of Hanoi old quarter, just 3 minutes from Hoan Kiem Lake, night market & Dong Xuan Market. The hotel location is very convenient for its guests with nearby shopping and also sight seeing. There are many restaurants to choose from in the same location too. You will have an enjoyable and great time in Hanoi. ... more less
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