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“Clean rooms and excellent service”
Review of Lucky Hotel

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Lucky Hotel
Ranked #238 of 580 Hotels in Hanoi
Kingston-upon-Hull, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Clean rooms and excellent service”
Reviewed 16 January 2014

The rooms are immaculate and well maintained. The staff were so helpful. They booked us train tickets to Sa Pa and the lady at reception even made us a pack up (bread, butter and egg) to take on the train with us. Lovely :)

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank sauvignonblanc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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64 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Forster, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 December 2013

My wife and I stayed 5 nights overall between tours and paid for 6 as we had arrived at 5.30am from the train from Sa Pa. I had phoned beforehand to say we would be arriving early and was abruptly told we would have to pay for an extra night which was fine as we were exhausted from the train trip.

Staff were efficient but did not go out of their way to assist except when I became ill.

We stayed in the cheapest room which was dark and should have upgraded. Central location to Puppets, Lake, Opera House, Photo Exhibition, Old Quarter and Good Restaurants was great.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
101 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 22 November 2013

We stayed at Lucky II seven years ago and when we planned our trip again to Hanoi we knew exactly where to stay! These hotels offer fantastic value, very clean, and the most awesome location so close to Hoan Kiem Lake and the Old Quarter, right next to Hang Gai Silk Street, lots of great eating options in the nearby area - you really can't go wrong. The staff here are so friendly and will do anything to make your stay as enjoyable as possible. The rooms are really spacious and have beautiful Vietnamese furniture. The included breakfast is very generous - try the pho it's delicious, and the Vietnamese coffee too. We had a fantastic 9 days here.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JATOLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seoul, South Korea
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 November 2013

We have stayed in Lucky for 3 days. It is lovely place. The room is old with dark furnitures. However, we love Lucky's staffs so much. Everyone is friendly and knowledgeable. They showed us the good place to see and eat. Lucky hotel is near HoangKien lake,we walked every morning. In Summary, WE LOVE LUCKY!

Room Tip: We stayed in 404 room with big balcony. I like it so much
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thao t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 August 2013 via mobile

The hotel is on a great location and is clean and serviceable. But there were many glitches. Overall, there are muchbetter options in the same area at a comparable price.

Hotel was dingy but clean. Room size was good. Staff was attentive but not pleasant. Great central location in Old Quarter

There were a number of glitches. AC didn't work at first. There were only two sheets of toilet paper on the roll and no back up. The shower sprayed everywhere.

Bottom line, not a terrible hotel but not pleasant. Other hotels nearby offer much better value.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England, United Kingdom
Level Contributor
120 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 20 June 2013

This hotel is situated in the narrow streets and old quarter of Hanoi and is well good value. Lots of restaurants and action right outside the hotel door. It's a little basic but its clean and the service was excellent. Don't expect perfect English at the desk or in the breakfast room but you can expect lots of smiles and helpful nods and prompt attention. My room was a superior room ($60) on the 4th floor and had a large balcony/terrace overlooking the street. I suspect that standard rooms ($40) are similar in size but do not have the balcony. The wifi was part of the deal and the connection worked well in my room.

  • Stayed June 2013, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 21 April 2013

The location can't be beat. In the Old Quarter and only a couple blocks from Hoan Kiem Lake. Easy to walk the old quarter from this hotel.

The rooms vary, but our bed was one of the most comfortable beds we have slept in all of SE Asia. We stayed in the suite which was great for our family. Rooms were clean.

Bathrooms were clean with a separate shower.

Wifi worked in the front of the room, but not in the back. Worked great when it did.

Breakfast was plentiful and tasty, but VERY slow. Air con worked great.

The noise is loud if you stay in the front of the hotel. There is a rooster that starts crowing at 4:30a on the dot and continues to crow until 6:30a. I think he must have his own alarm clock. Then at 6:30a the government loud speaker goes off. Avoid front and side rooms.

The only thing wrong with this hotel is the pricing and the noise. It is WAY over priced for the area. Even the laundry prices were ridiculous. We moved to another hotel that was half the price and equally as nice with bigger rooms. We only stayed 2 night because of the noise and the over pricing.

Room Tip: Avoid front and side rooms so you don't hear the 4:30a rooster crowing until 6:30a or the govern...
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 5_Around_The_World
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lucky Hotel

Property: Lucky Hotel
Address: 12 Hang Trong Street | Hoan Kiem Dist, Hanoi, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #238 of 580 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Lucky Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to Lucky Hotel!Lucky Hotel have opended since 1993 and the one of oldest hotel brand in Hanoi Old and is a recently renovated and well-maintained three – star hotel at 12 Hang Trong Street.With it's great location in the heart of the Old Quarter in Hanoi, guests can easily access the famous Hoan Kiem Lake, Water Puppet theatre, Dong Xuan market........ in just a minute. This delightful hotel comprises 20 spacious and cosy guestrooms, all 20 rooms with windows can open or large balcony offering panoramic city view. All rooms and suites are pleasantly designed in Vietnamese classic and luxury style with artistry wooden furniture and original art crafts which give guests a real touch to Vietnamese ancient royal life. Especially, all the rooms feature windows and private marble bathrooms and our suites have private balconies or large windows offering panoramic views of Hanoi ancient city. ... more   less 
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