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“Great location in Hanoi” 4 of 5 bubbles
Review of Hong Ngoc Dynastie Hotel

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Hong Ngoc Dynastie Hotel
Ranked #143 of 578 Hotels in Hanoi
Certificate of Excellence
australia
Level Contributor
77 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Great location in Hanoi”
4 of 5 bubbles Reviewed 27 August 2014

Loved the location of this hotel in Old Quarter.
Rooms were spacious and clean. Beds were quite close to the floor though.
Breakfast was basic. Wifi reception was very good. Aircon was excellent.
Staff were very helpful and attentive.
Close to so much shopping and restaurants.

  • Stayed August 2014, travelled solo
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank lost_on_foot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hongngochotelgroups, Người quản lý at Hong Ngoc Dynastie Hotel, responded to this review, 1 October 2014
Dear Guest,

I would like to thank you for selecting Hong Ngoc hotel as your residence of choice during your recent stay in Vietnam and also for taking the time to tell us about your experiences while with us.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Best regards,

Management teams.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

338 reviews from our community

Traveller rating
    180
    117
    32
    5
    4
See reviews for
47
119
35
16
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Auckland, New Zealand
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 27 August 2014

This hotel is reasonably well located near to Hoan Kiem Lake, shopping, restaurants, and tourist sites. We could walk most places but it is very central so easy to taxi to tourist sites further afield particularly as it is so hot and the taxis are air conditioned and cheap.

We booked in at late notice and the Manager Mr Hoang Viet Thang was extremely helpful and showed us several room options and gave us a fantastic spacious room.
Also arranged a walking tour guide who was very good.


The breakfast was good, not extensive, but they do any type of egg so we had omlettes every morning.

Would definitely stay here again.

Room Tip: This is on a quieter street without much street trading. We were on a higher floor which was excell...
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TravelFun500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hongngochotelgroups, Người quản lý at Hong Ngoc Dynastie Hotel, responded to this review, 1 October 2014
Dear valued Guest

That has always been our great pleasure to learn that you enjoyed your stay in our hotel during the trip to Hanoi. Without complacency, we will keep on striving our best to ensure that every moment of your stay here will be most pleasant and memorable one.

We look forward to your next visit.

Best regards,

Management teams.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 16 August 2014

Wonderfully decorated rooms, clean and tidy, with a great location. I spent three nights here, and it was a very hassle-free stay. In fact, I even got a free upgrade to a superior room on my last night (its quite another story that the WiFi was a bit patchy in this room !). Breakfast was standard fare, nothing to write home about. Staff were friendly and attentive to my requests. In all, a nice hotel for the price.

  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Satyakipc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bunbury, Australia
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 18 July 2014

The hotel is a small but well run one with ultra friendly staff. The rooms are small and the beds quite firm (as all Asian beds seem to be) but I would definitely recommend it to travelers. This was my first stay in Hanoi but when I return I will be staying here again.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 18 July 2014 via mobile

The staff are friendly and our rooms are beautiful. Our breakfast was a let down with limited western food for breakfast. A few friends had western food for dinner there and said it was amazing. The air conditioner and TV program was a great hit with us.

Stayed July 2014
Helpful?
Thank Cat W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hongngochotelgroups, Người quản lý at Hong Ngoc Dynastie Hotel, responded to this review, 30 September 2014
Dear Valued Guest,

It is always a great pleasure being complimented on service standard while serving in Dynastie. On behalf of Hong Ngoc hotel's management and staff, we would like to extend our sincerest appreciation toward your kind words. It is no doubt the great motivation for us all to work harder to complete ourselves in this hotel.

I have noted your disappointment in regards to the confusion relating to the limitation of western food. You can be absolutely sure that we will discuss your feedback with the respective leaders to make sure to improve these problem.

Best regards,

Management teams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

Stayed here for a night after a long tour. The hotel is very individual and has a boutique feel about it. As I stayed as part of a tour I cannot comment on the Value for money of this hotel but I would defiantly go back and have a longer stay. Staffs were warm and welcoming

  • Stayed November 2013, travelled solo
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Louk2606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hongngochotelgroups, Người quản lý at Hong Ngoc Dynastie Hotel, responded to this review, 30 September 2014
Dear Valued Guest,

Thank you for sharing with us your recent experience at Hong Ngoc hotel. I am very pleased to hear about your general satisfactory experience at our hotel and your kind words are most gratifying and have been shared with the whole team. This will certainly motivate them to keep up the good work.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Best regards,

Management teams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 June 2014

It's a great location in the 'old quarter'. The staff are always friendly and helpful. The rooms are clean with good-sized safes for your valuables, which is important for me as I usually carry a couple of cameras and lenses etc. It's also pretty good value. The best comment I can give is the fact I keep going back. I have been to Hanoi 3 times so far and have stayed in this hotel each time. The last couple of times I just booked direct via e-mail, arranging airport pickups and everything worked out fine.

Room Tip: Last time they put me in a suite at no extra charge. Maybe it's because I am a 'regular'...
See more room tips
  • Stayed March 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PeaFour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hongngochotelgroups, Người quản lý at Hong Ngoc Dynastie Hotel, responded to this review, 26 June 2014
Dear Guest,

It is really rewarding for us to hear positive feedbacks from our guests and I thank you for taking the time to share your satisfaction on TripAdvisor website.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

I wish you a continued safe and enjoyable travels and look forward to welcoming you back.

Best Regard.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hong Ngoc Dynastie Hotel

Property: Hong Ngoc Dynastie Hotel
Address: 30 29, 34 Hang Manh Street | Old Quarter, Hanoi 1000, Vietnam (Formerly Hong Ngoc 1 Hotel)
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#54 Family Hotel in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hong Ngoc Dynastie Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
Bienvennue a Hong Ngoc Dynastie! Established in 1994, Hong Ngoc Dynastie was the first hotel of the Hong Ngoc hotels group and has quickly become one of the veritable icons in the local hospitality industry. Its prominent location on one of the 36 famous old streets – ‘Hang Manh’ (used to make and sell bamboo curtains), set a mere ten minutes from both Hoan Kiem lake and the Hanoi Opera House, makes it the preferred hotel of choice for many. With an enchanting Indochine concept, our hotel is where you can enjoy an exclusive experience of the old Hanoian lifestyle – a flashback of an historical period: late Nguyen Dynasty and early French protectorate. Boasting some 50 lavish guest rooms, each a harmonious blend of Vietnamese traditional architecture and modern facilities, they are equipped with comprehensive amenities and a panoramic view of the city. Bringing out the shopaholic in you, Hong Ngoc Dynastie is conveniently located near the bustling Hang Bong and Hang Dao Street, famous with myriad of shopping and entertainment complexes, in close proximity to the largest night market. Otherwise, invigorate your body, mind and soul with our indoor facilities including a business center, a fitness and spa center, steam and sauna room... A smorgasbord of food and beverage offerings is available throughout the hotel. With style and our excellent service we promise relaxation in discreet luxury. ... more   less 
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Also Known As:
Hong Ngoc 1 Hanoi
Hotel Hong Ngoc 1

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