We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendly staff,great room”
Review of Nam Hai hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Nam Hai hotel
Ranked #340 of 599 Hotels in Hanoi
Reviewed 27 April 2014 via mobile

I had great pleasure staying at Nam Hai for 15 nights in March 2014. Ms Thahn Loan & staff were always very helpful and friendly. My room with balcony was excellent and location is good. In 2013 I stayed on Ma May st which I enjoyed but this hotel location means access to all without the narrow streets meaning easier walking conditions as soon as leave hotel foyer

Stayed: March 2014, travelled solo
Thank Jill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (78)
Traveller rating
Traveller type
Time of year
Language

14 - 20 of 78 reviews

Reviewed 28 November 2013

experience of twenty days stay great. All the staff, starting with the director has been a willingness and an incredible kindness. Climate household and family. Hotel with internet and wifi. Essential services. After a year, we remember these people with undiminished gratitude and affection.

Room Tip: I think a room as good as another. What made ​​the difference was the friendliness and helpfulness o...
See more room tips
  • Stayed: December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SIMONA N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nguyen L, Manager at Nam Hai hotel, responded to this reviewResponded 29 November 2013

Dear Mrs Simona,
To be on behalf of Nam Hai hotel staff, I would like to thank you to chose our hotel for your recent stay and deeply thank for reviewed your experience about us.
Hope your family members are always fine and chose Nam Hai hotel for next stay
Sincerely
Luc Nguyen
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2013

Breakfasts were good, coffee was Vietnamese style.The staff friendly, helpful and fluent in English as usual. Clean, soft comfortable beds, elevator and in a great location. Very inexpensive, not much more than the backpacker pig stys but a hundred times better and quieter. I will stay here again.

  • Stayed: November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nguyen L, Manager at Nam Hai hotel, responded to this reviewResponded 22 November 2013

Dear Mr Gary,
Thank you for taking your valuable time to write a fed back to Nam Hai Hotel. You will certainly get better services in your next stay.
Thanks and best regards
Luc Nguyen
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2013

After two nights at their "sister" hotel (Hanoi Style Hotel) we moved to this delightful location. It's on the edge of the Old Quarter but still very much part of the scene. The room was soooooo quiet - we slept in til 10.30am one morning!
Clean, comfortable, well equipped, plenty of hot water, good service, wifi that works, facebook downstairs in the lobby - all signs of a good hotel in Ha Noi.
Our rate included breakfast but - be warned - you have to get in early to get a good selection of what they offer. And they can't make coffee to save themselves!!
Some of the staff are delightful as they practice their English with you.
If you are looking for a good night sleep then this place ticks the boxes

Room Tip: get down early for breakfast!
See more room tips
  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KimBarossaAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nguyen L, Manager at Nam Hai hotel, responded to this reviewResponded 22 November 2013

Dear Mr Kim Barossa,
I hope to hearing everything is running well with you. Sorry to reply late to thank you for your fed back about Nam Hai Hotel.
I am Luc - new manager of Nam Hai Hotel and hoping to serve you with better services in your next stay at our hotel.
Sincerely,
Luc Nguyen
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2013

Schedule for our flight to Hanoi was experiencing new changes and we were told upon check in at the airport and our flight was also delayed for about 1 hour. Total delay of about 2 hours more.

Thank God, Staff of the Nam Hai Hotel is tasked to pick us up at the airport Hanoi remain faithful awaiting our arrival. We are very happy because we arrived at Hanoi airport's midnight. So also with the friendly receptionist greeted our arrival.

Cold air at the end of January to warm the interior is made of wood panels. Our bedroom was very spacious for the two of us and the room facilities are complete with a computer device very encouraging our hearts.

The friendliness of the hotel staff made ​​us feel comfortable during their stay at Nam Hai Hotel.

Halong Bay tour of Nam Hai hotel is also very nice.

We would definitely recommend the Nam Hai Hotel to our friends and relatives we were going on vacation to Hanoi

Room Tip: Rooms on the back side are large
See more room tips
  • Stayed: January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rosalina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nguyen L, Manager at Nam Hai hotel, responded to this reviewResponded 22 November 2013

Dear Rosalina,
Thank you for your taking time to write about your experience at Nam Hai Hotel on the time you traveled in Hanoi. We really feel happy to know that you satisfied with our accommodation and airport pick up service.
Best wishes to you !
Sincerely,
Luc Nguyen
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2013

We stayed here for about 9 nights in total over the start of Tet. We booked a room for about £11 including breakfast. The 1st room we had was huge with its own computer and jacuzzi bath which unfortunately stopped working, still it was a very nice room and very grand furniture. The location is good and you can walk to the lake, backpacker area and quite a few museums if you don't mind walking. The breakfast is OK, we got a bit bored with it but this is because we stayed there a lot. Though it was a good start to the day being able to have a cooked breakfast, fruit and toast. We also booked a Ha long bay trip with them. We paid $165 each for 1 night on a boat and 1 night on monkey island. The night on the boat was luxury and we felt very spoiled but then were a bit disappointed with our bungalow on monkey island as we were told this would be a solid bungalow and not your bamboo type bungalow. Though overall the trip was good. When we arrived back at the hotel I had a good mannered moan and were then shown to a different room which was just as good but unfortunately a bit smelly so I told Lily who can speak very good English, and she upgraded us free to a deluxe room which had a balcony. The room is no different from what I could tell apart from the balcony and a very good multi directional shower come steam room. So overall Lily made sure we were happy. They also invited us to their Tet celebrations for food, drinks and gifts, amazing. For the price I think this hotel is pretty good value, and the staff very accommodating and helpful. They also kept our valuables in the safe and bags in reception whilst we went on our trip. We are hopefully going back to Vietnam this winter and will definitely stay here again.

  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cazngal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nguyen L, Manager at Nam Hai hotel, responded to this reviewResponded 25 November 2013

Dear Cazngal,
Thank you for your recent stay and used services at Nam Hai hotel and really thank for taking your time to write up experiences with us on this travel forum. After you reflected about smell in the bath room we had made good in next day.
All I want to say be thank you for your ideas that helped us to improve the business better
Sincerely
Luc Nguyen
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2013

A very nice hotel which, although it is a few kilometres outside Hoi An, effectively has it's own private beach. Although it is a big hotel the service is very good and the staff helpful and attentive. Be careful of what you book though. Our "beachfront" villa strained the limits of description as, while it had an unimpeded view of the sea, it was actually about 4 villas back from the sea. This wasn't a problem although we were expecting a beachfront villa to allow you to walk straight onto the beach. The same goes for their transfers to town; there are only 4 per day which is poor.

On the other side the "beachfront" villa was lovely and well set up. It also has a lovely outside shower and has a lovely design and layout. One can walk to the villa or jump on the varies golf carts that are zooming around. Staff fell over themselves to be helpful and it was an excellent level of staff service across the board. The TV has numerous channels as well as loaded movies (abit like the digital movie selection one sees in modern long-haul aircraft). If you are into watersports the option are more limited (although this didn't really affect us as the sea was rough when we were there) although the concierge was very happy to help organise activities elsewhere.

All in all a lovely place and well worth it if you are looking for a place to relax.

We booked with Khiri Travel who I would highly recommend.

  • Stayed: March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Safari and Guid... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.7 mi away
Sofitel Legend Metropole Hanoi
2.1 mi away
InterContinental Hanoi Westlake
0.3 mi away
Serene Boutique Hotel & Spa
Show Prices
Show Prices
Show Prices
0.9 mi away
Hilton Hanoi Opera
Hilton Hanoi Opera
#96 of 599 in Hanoi
2,344 reviews
0.5 mi away
Hanoi Emerald Waters Hotel Trendy
0.5 mi away
Hanoi Holiday Diamond Hotel
Show Prices
Show Prices
Show Prices

Been to Nam Hai hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Nam Hai hotel

Address: 55 Duong Thanh | Hoan Kiem District, Hanoi 844, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #340 of 599 Hotels in Hanoi
Price Range: £44 - £77 (Based on Average Rates for a Standard Room)
Number of rooms: 30
Official Description (provided by the hotel):
Nam Hai Hotel is located at 55 Duong Thanh Street, Old Quarter of Hanoi . From the hotel , visitors can take a 5 minute walk to the Hoan Kiem Lake - the heart of the capital, Hanoi , Horizontal Row shopping district - Hang Dao ( night market ) , Dong Xuan Market , Opera House, and only 10 to 15 minutes walk to the Van Mieu Quoc Tu Giam. Nam Hai hotel with 7 floors and 30 guest rooms , 1 lift. All rooms have windows or balconies overlooking the main street in the deluxe room . Good facilities and modern rooms to help you , whether tourists or business travelers feel comfortable amenities . The most impressive thing for travelers to Nam Hai Hanoi Hotel is the hotel rooms from the reception hall to all the rooms are beautifully decorated with hard wood , helping to clean our bedroom , cool in summer and warm in winter . Another impression is that the staff of the hotel is always fun , enthusiastic and professional so long . Nam Hai hotel accommodation is always reliable for you when touring artists in Hanoi Cabinet and was voted one of the best hotels in Hanoi old Quarter . ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Evoline ltd so you can book your Nam Hai hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nam Hai Hotel Hotel Hanoi
Nam Hai Hanoi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing