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“hanoi gem”
5 of 5 bubbles Review of Golden Cyclo Hotel

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Golden Cyclo Hotel
Ranked #444 of 579 Hotels in Hanoi
Evergreen, Colorado
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“hanoi gem”
5 of 5 bubbles Reviewed 6 May 2014

Great hotel. Super breakfast spread. Located on busy street but rooms were quiet. Staff very helpful and welcoming. Hotel just opened in early 2014 so everything is fresh. Nice balconies to enjoy your coffee in the morning

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden C, General Manager at Golden Cyclo Hotel, responded to this review, 6 May 2014
Dear Jon H

Thank you so much for staying at our hotel, we are so glad to hear that you enjoyed your stay. Our goal is to provide impeccable service to all of our guest. Please come back in stay with us when you are visting Hanoi.

Kindest regards,

Jennifer DO
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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605 reviews from our community

Traveller rating
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    40
    9
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 April 2014

Wonderful Breakfast selection every morning, great location, clean rooms and comfortable beds and the staff were really helpful every day. They even offered us refreshments after we had checked out and were waiting for our driver. The only thing i would fault them is the high bath tub which could cause accidents.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spiderpigs235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden C, General Manager at Golden Cyclo Hotel, responded to this review, 28 April 2014
Dear Spiderpigs235

Thank you for your great review! We are delighted to hear that you enjoyed our location and friendly service. We look forward to welcoming you back soon!

Warm regards,

Jennifer DO
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sanda, Japan
1 review
5 of 5 bubbles Reviewed 24 April 2014

I stayed in Golden Cyclo for a week. The rooms were comfortable with everything I needed and a considerable number of complimentary items were available. The hotel staff were exceptional. They were always friendly and ready to help or simply offer a cup of tea. The wi-fi was fast and stable. The location is great. Located on the edge of the Old city, walking distance from so many of the main tourist sites, but located on a quite street, away from the merchants and noisy traffic.
The breakfast each morning was amazing with a mix of all kinds of fruits salads pho and sweets, as well as a great range of cooked foods. All staff desk staff spoke great English and I never felt troubled about anything during the whole week. I will be staying there again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geoff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden C, General Manager at Golden Cyclo Hotel, responded to this review, 27 April 2014
Dear Geoff T

How splendid!
From the moment we saw the title of your review, we knew we were going to have a good time too.Your comment is so rewarding for the team and the property, it means a world for us.

We are so pleased that you enjoyed yourselves and that the staff made you feel so welcome. We sincerely hope that your next stay will meet with similar approval.

Kindest regards,

Jennifer DO
General Manager
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Wien
2 reviews
5 of 5 bubbles Reviewed 22 April 2014

The hotel is very well run, service is excellent and friendly. Receptionists will help you with all organisational tasks, e.g. organizing a day trip to Ha Long Bay, transfer to the airport, ... Rooms are clean and nice, breakfast is fresh and good. Full recommendation!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank cle_vienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden C, General Manager at Golden Cyclo Hotel, responded to this review, 22 April 2014
Dear Cle_vienna

What wonderful feedback! Thank you for sharing your experience with us here. You are indeed right, and I must agree - Ha Long Bay are all magnificient places, and I am so glad that you were able to experience their delectable selection of cuisine. I am elated that you had a wonderful time, and I look forward to welcoming you back to Hanoi again soon.

Kind Regards,

Jennifer DO
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 April 2014 via mobile

We stayed here four nights and would definitely stay again. We had problems booking via Agoda but the hotel staff were very understanding and efficient and got back to us immediately. Really convenient in old part of town. Very comfortable rooms and breakfast (which was Asian style mostly but also some Western food) filling. Tess, the owners daughter, was particularly helpful and is multi-skilled organising tours and she's also a photographer.

Stayed April 2014, travelled as a couple
Helpful?
Thank Sophie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden C, General Manager at Golden Cyclo Hotel, responded to this review, 21 April 2014
Dear Sophie M

Thank you very much for your feedback sent to our attention. We will definitely share your comments within our teams.
We hope to have the chance to welcome you back soon.

Sincerely,

Jennifer Do
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 14 April 2014

The staff was courteous, knowledgable of the area, and spoke English very well. The rooms were priced very reasonable, and the complimentary breakfast was awesome. Not the typical continental breakfast. There was a big selection. The hotel was very clean, and was within 15 of everything you could want in town. I would def recommend, and give my repeat business. Thanks for your hard work guys.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WhiteThunder79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden C, General Manager at Golden Cyclo Hotel, responded to this review, 14 April 2014
Dear WhiteThunder79

Thank you these great comments! We love to be your home away from home and to hear how much you enjoyed our hotel and Restẩunt. We always strive for our service to make each guest's stay extraordinary are glad to learn we succeeded. We look forward to your next trip to the Hanoi area.

Best Regards,

Jennifer DO
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
1 review
5 of 5 bubbles Reviewed 13 April 2014

A stay in a golden hotel in a calm zone and near the center The professionalism and amiability of the staff is excellent. My room was splendid with a large and confortable bed.Next visit to Hanói be sure that I will stay at this nice hotel

Room Tip: Corner suites are large and sunny
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Juan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden C, General Manager at Golden Cyclo Hotel, responded to this review, 14 April 2014
Dear Juan S

Thank you for leaving such a wonderful review. We're so glad you enjoyed our great location and service. We hope to see you again soon for another amazing experience.

Best Regards,

Jennifer DO
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Cyclo Hotel

Property: Golden Cyclo Hotel
Address: 36 Ha Trung Str, Hang Bong Ward | Hoan Kiem District, Hanoi 100000, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #444 of 579 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Golden Cyclo Hotel 4*
Number of rooms: 62
Official Description (provided by the hotel):
Golden Cyclo Hotel is located very near the historic area, the beautiful scenic of Hanoi. Almost all rooms have windows, airy space & are designed in harm based on source of inspirations from nature. Hotel services: Restaurant open from 6:00 to 22: 00. Happy hour time from 15: 00 to 17: 00 (offer free tea, coffee, snack, fresh fruit...). Free Wifi in all rooms & public area. Free gym. Travel desk. Friendly, helpful and professional team. ... more   less 
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